Exceptional service from start to finish! I needed some quotes on my Tesla Model 3 that I just…read morepurchased and they offered the cheapest quote and the quickest response time to any of my questions.

John at The Town Agency, Liz and the entire staff are the best insurance professionals I have ever…read moreworked with. From the moment I first called for a quote, they made me feel welcomed, taken care of and answered all of my questions. You can tell how passionate they are to help you find the best policy at the most reasonable price---they truly care about you, which is incredibly rare. I had been in a difficult situation with finding affordable flood insurance; John spent a tremendous amount of time hunting down the right carrier to find me what was truly an unbelievable deal. I am forever grateful and look forward to doing business with The Town Agency for many years to come. I can't recommend them enough...

There seems to be a lot of turnover recently. Had one agent for many years but now have a new one…read moreeach year. It can be difficult to get timely responses to phone calls, but if you persist in calling once you do finally reach someone they're very good about addressing your issue.

After being a loyal customer for 20+ years without a claim, when we finally had a claim, this…read morecompany did everything possible to make sure the claim was never paid out. It's clear they work for the large insurance companies and not the customer who is paying the premiums. In addition, after I switched to another company, I found out there were several items that I was being charged for that we didn't need and never asked for.

Stephen Bondor made switching to State Farm incredibly easy. He saved me a significant amount of…read moremoney while also taking the time to explain several important coverages that were missing from my previous policy with Progressive. I had no idea I was underinsured until he walked me through everything. The entire switching process was surprisingly fast and he even helped me get a refund from Progressive. If you're looking for someone who's knowledgeable, honest, and genuinely looking out for your best interests, I highly recommend working with Stephen. The rest of Liam's team also seem to be pretty kind individuals any time I've called in they've been super happy to help. Go State Farm!

Absolutely terrible experience with Liam Masterson and his colleague Callum Garrity. After…read moreswitching my homeowner's insurance to Mr. Masterson's agency, I was left totally in the lurch. Mr. Garrity misrepresented himself and entered my property under false pretenses. Mr. Masterson was never available and, when I could get a hold of him, he refused to provide any meaningful assistance. Disgraceful experience.

I am currently waiting on my PFL and will update my experience as I see it. So far I have called…read moretwice and one service agent was amazzzziiiing the other not so much. They are prompt with emails regarding more information, but their "evaluation" email left me unsure of where we were at in the process. I will update as soon as I know more.

This company is 100% a scam! They withhold claim payments indefinitely for not reason and even tell…read moreyou the "claim is in good standing". The whole company should be shut down

Adam at the drake agency was great. He personally took the time to review my auto, home and…read moreumbrella policies. With all my kids driving and on my policy my rates were incredibly high. Adam managed to redo my policies, get me more coverage and he still lowered my rates by many thousands of dollars per year. Since then Adam has been super helpful and responsive whenever I have called, and a question or even needed a recommendation. I would highly recommend Adam to all my friends, family and clients. A true 5-star experience.

From the owner: At the Drake Agency we provide unparalleled customer service. We listen to our clients needs and…read moreput them in the position to get the best coverage at the best possible price. When they need to file a claim we help them step by step to make it a smooth experience. Our clients receive the absolute best treatment and that's why they stay with us.

Nielsen registration is nothing short of incredible. instead of waiting for weeks for an…read moreappointment to sit at the DMV all day they handled all my registration needs in a couple days! incredible! Couldn't say any more great things!!!

Everything went well here. Clean and efficient office. No wait I was greeted properly. I received…read moremy Registration. No Hassle. I will definitely go back when necessary. I was happy with the outcome. A Home Run.

I wanna say thank you for helping me out with my vehicle problems due to me. Not getting my…read morereassignment papers from the dealership. With the help from my insurance company acting like he was my lawyer. And get in that company to hand over all my paperwork, that was some hell of a job that he did. And I'm giving him 5 stars due to the fact that I couldn't get my reassignment papers or get through to the person that I was talking to. And he was able to I am very much appreciated that I was able to get what I am supposed to get at the time when it was supposed to be delivered. Peter, I wanna. Thank you for everything you've done. You're the best at what you do. Sign by Jason Stringfellow 8/30/26

I reached out to Franklin Pen on the day of my policy expiring (risky I know) hoping to find a…read morebetter insurance deal. I was paying $580 for liability on a very old car and my policy from State Farm was set to GO UP to $643; despite not having any accidents. Thanks to Bob and his team, I was able to get a rate for practically half that amount. Bob went above and beyond, staying past closing time to ensure I had the proper documentation to avoid a lapse in my coverage. He was super warm and personable, which is always refreshing when dealing with stressful situations.