While I wasn't able to purchase a policy through Muller this time, the research and care provided by Helen will definitely make me a future customer. She expertly navigated the tricky situation I presented her, exploring all options for me, and generally went above and beyond for a potential customer. Thank you, Helen! Muller! Give her a raise! read more

I looked on Yelp. Found a 4star Muller Insurance. Emailed website. Received reply from agent Rosa Flores at R John Muller LLC, Hobken NJ. Needed auto insurance in a move to NJ from CA. Rosa Flores was on point, professional, and good with replying timely on coverages. Knowledgeable on options for coverages. Provided discount options on quote. We binded our insurance today. If you want good service and value do business here. read more

Muller Insurance - Insurance Near Me - Hoboken, New Jersey

Rosemarie is great to work with. She treats you like family. Muller has been providing me with insurance for the last 7 years. Great rates and easy to deal with. read more

Found Muller Insurance after having a very difficult time finding coverage for my property. Went through the lengthy questionnaire process with several big name insurers only to be told for whatever reason my property. From my initial conversation with Helen I could tell that my experience with Muller would be very different. She was extremely patient in explaining the whole process, as well as being extremely prompt in getting back to me with a great quote. Could not recommend her more A+ read more

I'm a Muller Insurance customer for last 10+ years, cant say enough about how helpful and courteous the staff is, especially Helen Mbiad. What a pleasure and a refreshing experience to work with Helen who is so knowledgeable and ask all the right questions, keep up the great work! read more

Love Muller Insurance! Muller has provided insurance coverage for us for the last three decades. They are so knowledgeable, professional and such a pleasure to work with. The entire staff is wonderful and right by your side for whatever your needs may be, especially Rose, who has always made us feel valued as a customer and provides whatever help we need. Wish I could give them a higher rating than A+. Do not hesitate to call them!. read more

So helpful and awesome vibes from this association! Do not hesitate to give them a call! Shout out to Helen for keeping it 100% thank you so much!! read more

I just wanted to let you know what a fantastic experience I had working with Melody on my personal insurance lines. I've been with the same agency for over a decade and was never particularly impressed with my coverage. I've spoken to a few other brokers in the area and found none of them particularly engaging or helpful. Melody was a breath of fresh air. She took the time to understand my needs, review my current coverage, and make some recommendations. She is incredibly knowledgeable - there wasn't a single question she couldn't answer. That may seem like a small thing, but I can tell you my current broker and some others I've considered recently couldn't do that. Even if she hadn't been able to find better products and pricing, I would have still moved my coverage to your agency. Glad to have made the switch; look forward to working with Melody and the Muller Agency for years to come. I'll be sure to refer my friends and family as well. read more

I recently switched my home insurance carrier to a policy with better coverage with the help of Muller Insurance. Helen was terrific and the entire process was efficient and painless. read more

Great place to do business with. I recommend asking for Terri Galiano by name (phone: 201-659-2403; e-mail: terri@mullerinsurance.com) And one of the owners who I've had the pleasure of speaking with, Roger J. Muller Jr., takes his business very seriously. read more

I recently just bought a home and with that comes a bunch of responsibilities like homeowner's insurance. We wanted to find an insurance company that would get us homeowner's insurance at a great price without making a dent in our bank account and Muller Insurance was a hit. Along with their extreme efficiency, and super friendly staff, I saved a ton of money on a homeowner insurance policy and I seriously cannot thank them enough. read more

Been with muller for over 20 years ... from the days of my first Condo purchase .. love the staff and their response is always friendly and prompt . read more

I never bought insurance from them. However, a lady I spoke with there, Helen, gave me the cons about the house I was intending to buy when I sought her for help with flood insurance. She explained to me I was in a "special risk flood zone," a fact the seller, agent and lawyer never revealed or had knowledge of. In this house buying game, I found the people who were most upfront about the cons regarding my prospective home were the insurance people. Even after I got a quote for home insurance from another agency, Helen told me to go with them because she couldn't beat it. Muller didn't get my business just yet but they won my respect and will go to them for insurance quotes when I buy my next palace. read more

known Roger for many years and he does a great job in finding the lowest rates There have been a few times where I have needed different types of insurance in a hurry and Roger was able to get them for me. It is a family owned enterprise so you get personal attention. read more

Worst insurance company ever! They place lot's of adverts on line but very poor quality. I called them no less than 3 times trying to get a simple small business account quote for my new shop in Hoboken. It's important to me to use local services and work with in the community. They were apathetic and disinterested in providing even the most basic of services. I in the end am glad I didn't work with them as I believe I would have received the same apathy when and if I had needed to use insurance. Sorry for the poor review but better to know than not... read more

Muller Insurance is my third insurance agency for my business... they will be my last. By far the easiest, most professional experience I have had. When the dust settles after the holidays, they are going to take a look at my home and auto policies. GREAT service. GREAT price. Thanks Terri!! read more

Just purchased my first home was referred to Muller Insurance. I worked with Terri she made the insurance process so easy. She gave me a great plan. Thank you Muller Agency will refer everyone to you read more

Muller Insurance - Just made my payment at Mullet Agency. they are the oldest business in Hoboken and the same location over 112 years in January. - Insurance Near Me - Hoboken, New Jersey

We have had our insurance here for about 25 years. Most of the staff are also still there so I haven't had to deal with new people every year which is definitely a plus and a tribute to the company that can hold on to their employees for 20 + years. A rarity today. They are experienced but not stale. The office decor has kept up with the times all the latest computer equipment and they even have some great window displays. Most importantly they have a lot of companies so they tailor the company to fit my needs and don't try to fit me into their company. read more

Just had a great experience at Muller Insurance while researching & switching my homeowner policy. Helen provided the best customer service while offering me superior coverage & savings. I am happily referring Muller Insurance to friends & family. read more

I have been doing business with Muller Insurance for 7 years. I switched to Muller after having a really bad experience with a shady insurance agent. I can honestly say I would never do business with anyone else. My agent Terri has always been knowledgeable and prompt in her responses. I can always rely on her getting the job done for me and my experiences with her are always worry free. read more

Great customer service, very responsive. Provided with insightful advice to decide between several quotes. I strongly recommend.

When it comes to insurance, responsiveness and quick turnaround time are vital. Muller Insurance consistently delivers in these areas. I work with Melody, who is knowledgeable, responsive (never fails to answer the phone!), prompt, and courteous. Thanks! read more

I recently switched my homeowners and umbrella policies over to your agency. Saved a lot of money in the process. Terri is fast and efficient. Great job all around by her. read more

The owner of Muller Insurance responded my review without ANY supportive LAW. I have requested multiple times of the LAW which entitles the insurance to request me to sign the cancellation request. I have received NONE. I DID provide them with a written request with my signature and date, just not sign its form. In addition, I have asked multiple times about my refund. I paid premium of full term, from May 1, 2019 to May 1, 2020. I cancelled the Policy effective September 1, 2019. So far, no response from the company. The owner of the Muller Insurance, this is not its business name, the legal name is R. John Muller LLC, accused me of using a fake name Pat. It is the name of another issued on the Policy. The Owner of R. John Muller LLC accusation is false. He accused something without any proof. My experience is true, there is nothing fake about it. I am still waiting for my refund. Neither R. John Muller LLC nor Farmer Insurance of Salem provided response regarding when I should receive the refund. I will file complaints against both companies with New Jersey Division of Banking and Insurance. The following is my original review: Stay away from this insurance agency if you don't want headaches! Also stay away from Philadelphia Contributorship and Farmer of Salem County. In my opinion, this insurance agency works for insurance companies; not for the customers who purchased insurance policies and paid insurance premiums. The R. John Muller took my money no trouble; but when I needed it to advocate on my behalf towards insurance companies, it did not do anything for me. Rather, it sat with insurances companies and even want to force me to sign a cancellation notice knowing there is NO laws in NJ supporting its requirements. Here is my experience. In April 2019, I was looking insurance companies to insure my rental property and my house. The insurance agent Rosa found good policies for me. I paid premiums and policies were issued. Then, in May 2019, the insurer, Philadelphia Contributorship inspected my rental property and cited the age of roof is close to the end of life. The insurer sent a notice of cancellation citing the age of roof. This kind of notice is not uncommon. In general, the insurer would withdraw the cancellation or reinstate the policy if the roof is replaced. I was not worried and I planned to hire contractor to replace the roof. In the meanwhile, I caught an inspector who trespassed into my property without my permission. The inspector worked for the Philadelphia Contributionship. I complained to the insurer and insurance agency for the criminal conduct. I purchased insurance policy but did not give blank permission for anyone to enter my property without my permission. The inspector did not event to make appointment or call me in advance or not EVEN to ring doorbell. After I complained the trespass to the CEO of Philadelphia Contributor, it cancelled my policy in light of the newly replaced roof. I believe the cancellation is the retaliation of my complaining of the criminal conduct. R. John Muller did not do anything for me with Philadelphia Contributorship regarding the policy cancellation; even after I told the agent that I hired contractor, signed contract, paid deposit, scheduled installation and building permit was issued. R. John Muller contacted another insurer to inquire about a policy for my rental property. The insurer Farmers Insurance of Salem County quickly took advantage of my situation. It asked for about $1000 more premium for less or about the same coverage as Philadelphia contributorship offered. It also asked unreasonable documents. I don't understand how the same property with brand new roof would require much more premium for the same or less coverage. Now, I know the insurance agency is not working for me. I guess the higher premium, the higher commission and income for the agency. So, I told the agency that I want to cancel the policy for my other property. The agent came back requiring me to sign a cancellation notice. I told the agent that there is no such law which requires the customer to sign a notice of cancellation. If there is one, please provide a copy of such laws. Without any laws presented to me, the agent came back to me again to ask for the signed cancellation notice. I told her to provide me with legal basis. I am going to file a complaint with New Jersey State Division of Bank and Insurance. In summary, stay away from R. John Muller LLC, Philadelphia Contributorship and Farmer of Sales County. read more

I live near Chicago and my homeowners insurance rates had been increasing significantly over the last 5 years or so. My auto insurance seemed high as well. Muller was recommended to me by a friend who lives in Hoboken. Muller is licensed to be an insurance broker in a number of states including Illinois. I worked with Helen at Muller who researched a number of options for me and found me policies with AIG that had equal or better coverage on my homeowners and auto that cut my premiums in half saving me thousands of dollars a year. I heartily recommend giving them a try. They are very professional and conscientious. read more

Had very bad experience with them. They don't even reimburse for remaining coverage period when you cancel. I have very little confidence they will pay any money if you need to file a claim. read more

I called for a quote a few days ago! Spoke with someone called Rosa. She took my information for a homeowners insurance quote and claimed she would call me back but never did! I would have liked to receive a phone call even if she could not place my business! That's just unprofessional! read more