They literally have everything here! Extremely helpful staff! I highly recommend this store as it…read moreis one of the best in the area!

I have been dealing with Dukes Hardware for 42 years . My…read morefirst dealings was when I needed a water heater . We had just moved in and the next day my water heater burst . Being new to the area ,I went to the nearest place I could think of . The owner , Richard Duke , sold me a water heater that was on the sales floor . The price was great , but most of all that water heater lasted me over 18 years . The hardware is now run by Sons Kevin and Brent ,and maybe other family members that I don't know well . True , they don't have some of the things that the big guys have . I,m always satisfied when I visit Dukes . PS If you need an off the wall item , Dukes will likely have it .

Always helpful, friendly and courteous. I mainly go to the mill for seed and fertilizer. The…read morehardware is always helpful and friendly

I ordered windows and a sliding door . the sliding door came in the wrong hand and 3 windows came…read morein damaged I sent them back on early July 2021 and as of today 3/23/22 I still havnt received the new ones yet. Wint keeps giving me the run around on when they will get here. I WOULDN'T RECOMMEND THIS PLACE TO ANYONE

Very helpful honest and great prices! I would definitely recommend them over big box stores.read more

I love this place. It's a smaller hardware store so they don't have everything that a big box place…read morewould have. However, they still have a lot of merchandise in this relatively small space. I've been here about a dozen times and only once did they not have what I was looking for. Plus, the staff here has a customer service attitude that makes any other hardware store seem impersonal by comparison.

If you live in the area its the only place to go to get that old fashioned hardware store (owner…read morein the store) experience! Plus grab a snack and your favorite beverage while you are there. It should be a historical landmark at that corner of Vanborn & Inkster Roads.

been buying penofin wood stains from you for over 10 years and because you sold the last two cans…read moreof stain out from under me after I called and told you I would be there in about a hour and when I got there you said that you sold them to someone else.well guess you just lost a good customer that wanted to buy local but please note that I discovered that you can buy the same product and cheaper on Amazon... now I won't have to come from Wyandotte anymore to purchase the product.Sorry your loss is my gain!!!

The staff is very attentive to your needs. This hardware store has more inventory than you would…read moreexpect. I love the convenience they offer, and they have a well stocked liquor assortment.

less than 24hrs I bush for my step Mother's funeral and let me say the bush was beautiful…read moreincluding the that it was in in the card that was attached. Thank you so much for that I'm in able to it even more special than it was my stepdad take that home and plant it in their backyard so he can remember his mom as she loved Rose bushes as well. Whatever young lady that I spoke with placing the order and sending me the pictures of it and just the company as a hole is highly recommended & outstanding customer service .

I've been here many times , mostly at Xmas time for trees. Super nice people, the trees are…read moreexcellent, last all the way to the New Year!

The people are very nice and they are very helpful.kinda has an old school atmosphereread more

As a landlord I can't say enough about this store, it has everything I need from keys made to…read morecleaning supplies. The store is clean, the staff is very friendly and they also rent heavy equipment. Home Depot is a little farther away, this store is best for the neighborhood, and they have a parking area, you are in and out quickly!

I go for the Pfeil chisels, and other such goods you cannot buy at any other brick and mortar…read morestore. For me, I don't need any help or knowledgeable sales people so I being left alone is welcome compared to other such stores. Let it be known I am no fan of Rockler, it's far closer to me in Novi and I still drive the distance to WoodCraft because they actually have good tools. Try getting any decent carving supplies at Rockler, yeah didn't think so.

Years ago I enjoyed visiting the store and buying their stuff and gave them a good review. Most of…read moretheir sales people were well qualified. Lately - not so much. The recent problem is their recent sales staff product knowledge. Few of them appear to be woodworkers - nor seem interested in learning their product lines. I don't care if their staff are woodworkers - but it is a reasonable expectation for sales people to know their products and inventory. I called them on the phone looking for a Festool Carvex. Festool is one of their main product lines. The sales person on the phone did not even know what a Carvex was, let alone knowing if it was in stock. He asked me what the on line item number was. I am sorry - but if I am going to spend 500 dollars at a brick and mortar and drive a half hour to get it, and pay higher than on line, I at least expect the store to know their products. If I need to do their homework, I can do it myself and buy on line. Finally the sales person went to one guy in the store who had to explain what a Carvex was and he went in the back and said no Carvex in stock. Later I called and asked if they had a Oneway Multi-Gauge in stock - which is on the woodcraft website. Again, the person on the phone had absolutely no idea what a Oneway Multi-Gauge was, nor what it was for, and asked for an item number so she could look it up on line. This is one reason why the smaller Brick and mortar stores are having problems competing with on line sales - and Woodcraft is no exception. People rely too much on Google, and do not spend time learning their store inventory and learning about their products at their own store. It did not used to be that way in retail. When I was in retail sales in the 1980's it was required that every sales person went into the stock room each morning before the doors were open, and memorized what items we had in stock and also know about each and every product we had in the store - and how to use them - and what products can be special ordered. These days however, you have sales clerks who know little about their company and more about punching in an item number into google and they depend on google to provide all the answers. Ultimately, the problem lies with the store manager - who does not seem to be interested in sales training and teaching the store clerks their products, how they are used, what they are for, and if they are in stock. It seems that the manager wants to be the know it all and does not care if his coworkers are up to the task. This is a major reason why brick and mortar shops are closing up shop- not because of the internet, but because their sales staff are getting lazy and depending on the internet for everything, and ignoring the stock room and the product literature - and their own company web site. I predict that Woodcraft within the next five years will be out of business brick and morter wise, and will be solely an internet based store, if they do not do something to make sure every sales person is well trained. Why waste time with Brick and moarter when you can get it shipped to you home within 24 hours? I hate giving negative reviews - sometimes the only way a business can save themselves is for customers to be brutally honest and hope for change.