Friendly and knowledgeable staff always ask if you need help right when you walk in the door. I…read morehave no idea what this other review is talking about. I've been here many, many times since they've opened, and it's always been a great experience. I had to post a review to pushback on hers.

NO! Awful people!! Treated us horribly, would NOT recommend, impatient and unkind peopleread more

Soon as i walk in the door the kid tells me i need to leave my purse up front. Why would i do…read morethat? Was this kid carolson accusing me of being a thief? I work a full time job and have bought everything i own . Im appauld that this is ok. Im half spanish so my skin color is slightly brown. Is this why i was asked to leave my purse? It was a mediom size purse but regaurdless of the size is it really necassary to lose good buisness by trying to make someone leave there purse at the front of the store? What a humiliating experience.

I purchased a new Weber grill for the Mathews Mint Hill Ace Hardware store around 6/30. I wanted…read morethe grill for July 4th. I paid for them to bring the grill to my house. They did however after using 1x I noticed the temperature gauge didn't work. I called and the store mgr. said he would order one. After a week I didn't hear anything so I called and the mgr. said he wasn't sure when the new gauge would arrive. Really??? I said that since the grill was less than 30 days old he needed to either replace the gauge or come pick up the grill and I will go somewhere else. He found a gauge in the store however expected me to come pick it up and replace and return the old one. That's awesome service. I said no of course and they replaced it. About 3 weeks later I needed a new lawn mower. I gave Ace another chance because I wanted a Toro. I used 3x and it's leaking oil. Once again, the NOT HELPFUL manager said I would have to take it some where because they weren't licensed to work on Toros (EVEN THOUGH THEY SELL THEM) Now I have to take time out of my day to take this mower to somewhere that can fix it. NEVER NEVER NEVER buy anything from ACE. Not the helpful hardware man.

Thos is not Home Depot having everything you could imagine for home improvement but it has the…read morenecessities. The service is expedient and friendly. Prices are reasonable.

I stopped by on a Sunday looking for a shipping tube to protect some posters we were taking back…read morewith us in our luggage. They didnt have them is stock but helped me out by cutting a 1.5' long, 1 3/4" diameter piece of PVC that did the trick. Very helpful and friendly staff and even asked me if I had a Ace Rewards number, and if I was a veteran or over 60 to qualify for that discount (appreciated the reminder because I forgot to ask).

Metal and lumber staff was very helpful plus lumber is by far cheaper and better quality compared…read moreto Lowe's work

Love Menards and their deals…read more Christiana at the front desk (blonde/middle aged woman) had a foul attitude and found humor in the loss of thousands of dollars of plant life in the woefully neglected garden center. No intention of speaking with management. Joked about them being over watered. Cold snaps, whichever way they put it- the garden center is abysmal. It's beyond depressing. Other shoppers spent more time remarking on the death counts of plants instead of shopping for them. Crispy ferns. Dead monstera. Fruit trees dead in their planters and wilting. Corporate needs to know that they are bleeding money by not taking care of their products, and it's a shame because the selection would be nice if they would just... water them. Not laugh and tug themselves around when they could just simply hook up the hoses and give 10% effort. Idk if they are short staffed or what, but even the garden center manager is "aware" of the issues and each time we've gone in (3-4 times this month and a half for home projects) the situation is getting worse and worse. They just let the trucks dump the plants off and leave them to die. Why take care of something and give customers something of value when they could just hope someone can save one off the truck before it winds up at the morgue for plants. Look at the photos. Tells you a lot. And again- talked to staff. They even find it funny. They don't care. Just- tremendous waste of life. Both with speaking with the care desk and with how they handle plant life.

This store has everything! We were looking for a Wyoming souvenir shop in the mall and was in one…read moreof the shops next door until my wife suggested we walk in here. It did not disappoint! Staff were friendly and helpful. And honestly this store sells a huge a variety of outdoor items, cooking stuff/seasonings, Wyoming souvenirs, and so much more. We'll definitely be coming back here next time we're in Cheyenne.

This has got to be the coolest outdoor store I've ever been in! The list goes on and on with the…read moreselection at JAX. Just to name a few of the departments offered, clothing western/outdoor/hunting, backpacking, camping,ski/snowboarding, firearms, military surplus, cooking, home decor, hardware electric/plumbing/tools, pets, livestock. If you live and outdoor lifestyle have animals or are DIY person JAX would be a great place to check out!

This post is to thank Robert in the plumbing section for his assistance!…read more Robert went above and beyond to assist us during our visit there. I never having shopped at this Home Depot location. Had a large list of supplies i needed to purchase. Robert stayed with us until all of our parts were in the cart! Robert even cut and threaded two odd sized 3/4" black pipe nipples for us. Robert you service is amazing. Thanks for the assistance!

I shop there because of Kevin. He is very helpful. I was in today doing some plumbing and he had…read moreall the right answers. Thank you Kevin for your great customer service.

Not real helpful. Only one person (younger check out person) was helpful. No one could stock the…read moreshipment that arrived with the item I wanted. Drove 60 miles to go there but no customer service and the product was still in the back.This store manager should be replaced.

Incredibly rude and condescending staff that used foul language in front of my children. I would…read morerather spend twice the money and go to snap on than ever go there again

:-/ Looking for a simple part. Employee said it wasn't something they locally carried nor was…read moreinterested in ordering. I've been to and utilized more than a dozen Fastenal's in three different states. This one by far was the least helpful. Employees weren't wearing company shirts. Employee thought it was pertinent to resume himself instead of explaining why he didn't want my money nor ordering was worth his time. I and a peer went in wearing our work uniform. From that, one could assume that if we received helpful service, we continue using this Fastenal for our work needs. Guess not. We ended up getting our part ordered from a different fastener store, who were wearing appropriate company shirts and were not concerned with how small the part was, and were very polite. Lesson learned for us: Many other Fastenal's are great...just not this one.