Bohdan from Appliance Wizards did an amazing job. Arrived on time and fixed my dryer. I thought I…read morewould have to buy a new one. He gave me a flat rate to fix it and lived up to his promise. Ha also helped me clean out the vent at no extra charge. Highly recommend him.

From the owner: For over a decade, we have been providing top-notch home appliance repair services. Our experienced…read moretechnicians are dedicated to solving your appliance issues promptly and effectively. We pride ourselves on professionalism and customer satisfaction.

This company is an absolutely joke. You order from them a year in advance, pay them a big lump sum…read moredeposit, and when it comes time to deliver nothing to show up. You call them no one picks, no sales agent, no delivery personnel. The only person you reach is their customer service, who has no clue and bounces you back to the above folks. This company is run by clowns. They must operate on scamming people of their money. Edit: 2022-10-26, I messaged everything single email address I had available including the concierge email. You would think puting in a 1/3 of your total order's deposit would hold your appliance's availability. I have been GREATLY MISTAKEN! I made an order on March 17th, 2021. You guys had 1 year and 7+ months to get my appliance in order, and its all yet to be seen. Talk about running away with the money. Edit: 2022-10-27, Got messaged from the Appliance Canada team. Looks like the Stove, Fridge, and Dryer are to be planned for shipped along with the rest of my order. Keep it posted if I actually get everything upon delivery.

Do not buy anything from Appliance Canada. They deliver damaged products. Customer service…read more(Vincent) is atrocious from Appliance Canada as well as Jenair to resolve anything. I spent hundreds of thousands on appliance with Appliance Canada (Steve Miller) over the past 20 years and they leave you high and dry to deal with the manufacturer on your own when the store sells and delivers you the damage products. Brand new appliances that dont work and are damaged. Freezer missing a wheel, freezer door baskets peeling off paint. Fridge door has screws poking out. Oven door forgot to install a hinge so when shipping tape came off the door slammed into my floor and dented the wood. Wall oven had a broken light sensor so the light was continuously on. I purchased 4 Jenair appliances and every single one was defective.

I purchased several appliances from My Appliance Store over the years. I recently purchased 5…read moreappliances that were paid in full: a washer, dryer, fridge, stove and dishwasher. We took delivery of the washer and dryer and had a scheduled delivery date for the remaining appliances in December 2025. Ryan asked to reschedule until the new year as he had a cold. We are now in 2026 and despite several follow ups, the management has failed to make an arrangement to deliver the fully paid for appliances or arrange a refund. I can no longer recommend this store.

Horrible new ownership. The original owner Rob is no longer there. The new owners are not…read moredelivering fully paid for appliances. I'm just writing here to have people aware of what they will be dealing with. I would suggest going elsewhere if you would like to get what you are paying for.

The technicians are good but their billing practices are unethical! They triple charge for the…read morecost of parts and then charge you over $300 to install them! The cost of the installation should be include in the cost of the part when you're triple charging for the part! Won't be calling them again!

Very disappointing experience with Elite Appliances. My Fisher & Paykel dishwasher is only about…read morethree years old and has already required multiple repairs, including two service issues within the last couple of months. Unfortunately, each repair has involved delays and poor follow-up. On one occasion, the wrong part was ordered. Another time, the damage was not identified during the initial visit, requiring yet another appointment. Most recently, I was told that the required part had been expedited from Fisher & Paykel, whose supplier location is essentially in the same city, and that it should arrive within 2-5 business days. After five business days, nobody followed up with me, and apparently nobody followed up on the status of the part either. When I finally called Elite Appliances myself, I was told that the part was only being shipped today. Because of the holiday weekend, I now have to wait approximately another week before they can install it. Elite Appliances describes its service as "prompt and professional", but unfortunately, my experience has been neither prompt nor particularly professional. Based on my experience, I would not recommend them.

My stove was not working and I paid $80 for a service call. When the service person attended the…read morehouse they said it would be another $240 for them to look and tell me what was wrong with the stove and if any parts were needed it would be an additional charge. This was a very old stove in a rental property, and it did not make sense spending that kind of money to fix it. I decided at those prices I would throw out the stove and I purchased a second hand Inglis for $300 which is working perfectly. I am sorry I wasted my time and money with JSK.

My dryer wasn't heating up properly. There was a service man at my door 4 hours after first…read morecontact. I received a response to my email within minutes and an appointment was arrange. The service man arrived promptly at the time I was told he would arrive After checking everything, he was confident a good cleaning inside would solve the problem. While he had the dryer apart, he noticed the belt was cracked and had stretched over time. It was replaced. A thorough cleaning was done including sensors. The dryer is operating like new.

We love these guys so much...we used them recently again, for a third time and like the two…read moreprevious times, the knowledgeable technician saved us hundreds of dollars by fixing our dishwasher by not having to replace it. It's worth calling them before replacing an appliance. They will tell you if they can repair it for less than replacing. For our three appliances, we spent under 1,000 dollars versus over 3,500 dollars to replace.

We had mixed experiences with our 48" fridge and freezer repair. Our initial issue was related to…read morethe freezer not cooling and making a very loud noise when running. This took 3 visits to resolve with the first being a bit of a misdiagnosis. After that- that issue was resolved fairly easily. The second request was for fridge and freezer gasket replacement. This was (and still is) a complete disaster. The gasket has been changed, installed a second time, reordered, and reinstalled- without the issue being rectified. A heat gun was used by the tech at the initial installation to help the gasket expand. This damaged the inside of the door and the freezer compartment still isn't as it should be in terms of the gasket forming a proper seal. We were essentially told the issue with the seal had to do with "internal insulation degradation" and that there is nothing more to be done. We are left with the option to use paper towels to expand the gasket so it reaches the body of the freezer- still with no actual seal. No attempt to compensate for the time, effort, and lack of ability to fix the issue on the part of the company. The tech we dealt with is very professional, personable, and helpful, but the lack of the company's accountability for the job not being completed to a satisfactory level leaves me not so happy to recommend this company to anyone- particularly since the simpler of the 2 jobs we requested was the one that has still not been resolved. The cost of the services was also excessive given the number of times we had to have them out and the fact that it is still not repaired properly.

Machine didn't work and having trouble getting them to come fix it. Don't buy from hereread more

Eugene is a very honest guy who worked really hard to test my refrigerator. He's someone I would…read morehighly recommend. I will definately pass his name on to my friends. Sylvia G.

Eugene replaced our dishwasher motor and provided a temp fix to the cracked plastic section of the…read morecircuit board. He is very straightforward and we are happy with the repair. I would recommend him.

Highly recommended! Paul was able to schedule a visit on the same day. He found the problem and…read morecame back the next day with the new broil element. The price was fair for both parts and labor.

I visited the store hoping to get a better price, but the staff didn't seem interested in being…read morecompetitive. When I asked about the delivery charge, I was told it would be $79. What was disappointing is that the salesperson didn't even attempt to check with a manager to see if delivery could be discounted or waived. Instead, he insisted that everyone charges that much and that no one delivers for free. When I mentioned that Tasco was offering delivery for $20, he dismissed it and said that wasn't true. Rather than focusing on making the sale, he went off on unrelated details about where he used to work and where he lives, which felt unprofessional and off-topic. In the end, I crossed the street, purchased the exact same unit at The Brick, and received free delivery. Tasco -- some of your Goemans staff could benefit from additional sales training and a stronger focus on customer service.

Bought my appliances a year before my house was built. Appliances were out of stock in my closing…read moreday. Had to wait for months for my fridge despite paying in full for them. Also washer and dryer on back order. Not even one year later major repairs on my induction stove and washing machine Gomeans is happy to sell you appliances and warranty but do not help you when your warranty is taking months to get parts Don't shop there. They don't help at all. if I could give them no stars I would