Came here to look into getting some class cut. I found two workers and asked about it. The older gentleman was not happen about it and on the way over to the glass cutting area states that the glass lowes purchases is cheap and breaks often. He said its shatters most of the time that he cuts it. Gave options to other places that specialize in glass. read more

Flower shopping today. Love going to several places enjoying the find. Stopped in looking for a couple things not found at nurseries. Rose moss in just Red and White is hard to find. Happened to find a few flowers for ,$1.95 each. Checking out on special for only $1.00 each ! Will be going back in just a few days to get more before it ends next week. They don't have some flowers that I like to plant. What they do have is special potted ones for gift giving. I would be thrilled to receive one for Mothers Day. I do think prices are better than the nurseries but just have to time it right when they get them in. Sandy is a cashier in garden area for years now and very nice. read more

The employees are friendly for the most part. I can find a lot of the home improvement items I need here. They have adequate parking.

To the two ladies working the self checkout that wouldn't help the 90 year old woman figure out the system .. this is why the rest of us typically use Amazon. read more

i purchased a clearance paint, $7, the top color displayed what appeared to be white. reviewed it with the paint worker. when I got home and applied a few strokes it was clearly a blue tone. tried to return it, they said "sorry". I walked out without the refund and purposely left the paint there because I have 0 use for blue. If they allow the person who originally messed up on the color to return it, they should allow the purpose who attempted to repurpose it to return it. ill be shopping at Home Depot from now on. this will be my last resort place. customer service was horrible. read more

Pretty Nice place! Well organized and clean the prices were clearly marked. We were in looking for a new fridge for the new house. Got a pretty good idea of what we want. Now we go get it at the location that is nearest the new house. It was not super busy and help was smiling and walking around everywhere. Easy to find stuff and great layout. I had a pleasant experience and will return to another location soon! Respectfully, Bryan Moore Oklahoma read more

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Went in to purchase a generator and they are locked up. Pushed button 3 times waited 30 minutes, went to customer service desk girls just chatting away. Asked 2 different employees for help. Do better Moore. Tax dollars went to OKC in and out with purchase 15 minutes. read more

I went to the lowes home improvement purchased my range,grill and multiple more items in one bill using there leasing application and Jackson Davis was very determined to make it happen he helped the entire time and eas happy to do so at that. I am please with the service ! read more

This is our go to location for all things home and outdoors. The staff here is polite and courteous. They are always willing to lend a helping hand if needed. The store is generally clean. The products on the shelf are organized and not cramped. Lowes offers a military discount, which is always an added plus. Lowes products always seem to hold up better, and Lowes stands behind them as well. read more

The costumer service at this Lowe's was incredible! Alexis and Kayla were very helpful in helping me find everything I needed and get me checked out quickly! They made what would've been a 20 minute trip a 5 minute trip with their efficiency! Very well run store, will be returning next time I need some seeds or other gardening materials! read more

I asked for a quote on a fence install .Paul Smith : sales consultant told me 1644.00 for the fence and i said I'm going to save up. He said let finance. Then told me i could pay 137.00 a month for 12 months no interest.i said ok Then the bank said i need to pay 1954.00 in 6 months . I canceled the card and the install and will never go to that store in Moore again read more

Great store, great selection, great/competitive prices, Clean/well-organized store and helpful employees! We end up going to Lowes almost weekly because we've always got wood working projects, gardening, DIY things, and/or something that needs fixin' around here. So we always go to Lowes for everything we need. (We used to go to Home depot as well but they've been letting us down lately. Too expensive, out-of-stock, or they just don't have what we want.) So glad that we have so many locations nearby (MWC, south of I-240, and this one along I-35) convenience also is very important because it saves us time. read more

Lowe's Home Improvement - Large store - Hardware Stores Near Me - Moore, Oklahoma

Lowes is getting as bad as Home Depot. They have too much BS and displays in the aisles to where two carts can't pass by at the same time. Makes it very hard to get around the store at times. Don't become Home Depot, PLEASE ! read more

I get the best service at this Lowes. I have been extremely pleased. Thank you! Johnny and Laci for all your help. Johnny is a great front end manager. read more

The Craftsman tool warranty honoring here is ridiculous. I'm not sure if it's craftsman or Lowe's, but my experience prompted me to head straight to Home Depot to purchase their tools. My ratchet (#44808) they carry but was out of stock so they couldn't help me. The lady at "customer service" simply referred me to the 1-888 number. She had no desire to help. An associate in tools looked up the number for me and said the only metro Lowe's that had it in stock was in Edmond. I called the 1-888 number and all they do is route you to the store (Lowe's, ACE or Sear's) of purchase to go through them for replacement. Needless to say, Lowe's didn't want to help and now Craftsman warranty isn't worth anything. STOP buying Craftsman. read more

This store got a new manager in the last few months and it's only gone downhill since then. Items that previously were accepted for returns and are eligible for return on the Lowe's site are no longer accepted at this store. I bought paint that was the wrong color, took it back within the accepted window to return it and they refused. Drove to the Lowe's four miles away and returned it without issue. read more

Johnny welcomed me right at the entrance and he was very professional and helped me find what I was looking for. He also helped me enroll in the MVP program. This would be my favorite lowes store forever. Thanks Johnny. read more

We bought appliances and were told that we would get $300 off the sale. But it's a scam!! Apparently if they have to come from the warehouse and they aren't in the store it's not honored. My husband and I are very disappointed in the customer service and are frustrated with this process. Not too mention it took hours to check out due to their computer system. They talk a good talk but don't follow through!!! Very disappointed. read more

Given today's circumstances I was looking for a freezer. They're becoming scarce again so when I found one at Lowe's I jumped on it. I dealt with Hunter. He was very nice. He wasn't the man I spoke with on the phone who went back to the "back" to see if they had any left from a recent shipment but unfortunately I can't remember his name. I went there to buy the freezer and schedule delivery. Hunter helped with all that. It went through without a hitch so far. It's supposed to be delivered on 8/28 so fingers crossed it goes as well as it did buying it. read more

Don't go to lowes store in moore,, its bad place .. they don't help enough , I brought it new refrigerator twice time , the delivery bring it new refigerator to my house , they left and didn't help set up the refrigerator and some its missing.. I called them few time but they never take care and don't call me back.. the guy name is Andrew he work at refrigerator and washer dept .. he don't friendly ... I been hard time with them for two months, I never go there anymore.. its really waste my Big time read more

This is for sure a 5 Star-service Lowe's in my opinion. I'm really grateful for that, because the next closest one on 240 is 15 min away and the service there is nowhere close to this one. I have had to deal with many different employees in so many areas of this Lowe's location, and I am proud to say that EVERY SINGLE experience I had being helped was pleasant. Not just pleasant, but most of them go out of their way to assist and smile while they do it. The limited ding and dent section of this location is the only complaint I have, but that's probably a good sign. We have been remodeling our house room by room the last year+ and I visit this place at least once every week. I had an issue with an out of stock item that I needed quickly, and one of the managers went out of his way to assist us. I don't remember his name, but I was pretty impressed. I refuse to shop at the Orange place bc the items may be similar, but there is a huge difference in service. read more

Not sure what has happened with the Lowe's in Moore, OK. This has always been my goto. We paid for two outdoor chairs over 6 weeks ago and they told us we would have them in three weeks. We went on the date they told us and they told us they were in but couldn't find them and to come back the next day. We go back in the next, they can't find and they said they must have sold them. They have given us three additional dates to come back in as they would have them sent from another store. Five trips and we still need to go back again. NEW MANAGEMEMT? No clue but this is horrific customer experience. read more

I would love to give this place five stars but just can't. I love Lowe's, the place is well organized and they offer a 10% Veteran's discount. The problem is the staff, they are plentiful and dfo not like helping customers. And when they do, they talk down to you like you shouldn't come in if you don't know what your really looking for.I will continue to come here because I don't care for the other big box option. read more

Lowe's Home Improvement - Hardware Stores Near Me - Moore, Oklahoma

This place just is bad, customer service wise! never anyone in their dept to answer any questions i have, just sat at the paint desk for 30 minutes without being even looked at because the girl was flirting with the customer while mixing his 4 buckets of paint(not that much) no ill be with you in a second or hell id have accepted a lie like sorry im new but no nothing not even a glance as i was right next to the guy she was taking her sweet time with! Workers coming round corners on forklifts then looking at me like im in the way and ruining their day....i dont know, one review isnt gonna change their ways but just my experience...... read more

This is one of my favorite Lowe's! Great customer service from every employee. Clayton was one employees that helped me in my visit there and he was awesome!! Highly recommend this Lowe's read more

This place is a 0 star establishment. The customer service is terrible. I went in to buy 200ft of cable that is advertised by the foot. It took forever for someone to finally help me. They had no clue what they were doing and acted as if I was a bother to them. Then to cut the cable for me off the spool they stretched the cable down the main isle from one side of the store to the other while screaming at each other. It was embarrassing. At other Lowe's stores and at Home Depot they just spool it onto an empty spool right there in the isle without making a huge scene. I will never ever go back to this Lowe's again. I have always loved the Lowe's stores but after that experience I'm a Home Depot shopper from now on. This store needs some training from corporate from the top down. read more

My review is specifically for Gary. He is one of the Pro managers and he took care of me when I returned flooring that tore apart on install and after install. He made it very no fuss and no mess and he is the reason I will be spending the money I was returned in the store for other items. Employees like him keep customers coming back. read more

The managers let warped lumber be delivered, they said that if they want straight lumber then they should come get it themselves

Was in there for about 30 mins nobody working there smiled at me, asked if I needed help, or anything. Stood at the key station looking for at least 10 mins. I'll never be back 11-07-2018. read more

I had to go to this store for something they carried that Home Depot did not. I only go to Lowe's when I cannot find what I want at Home Depot because Home Depot is usually well staffed with friendly, customer service oriented employees, while on the other hand Lowe's is usually understaffed with rude employees who try to avoid helping customers at all costs. I hate the software on there cash registers that require you to put items in the bagging area before you can check out or having to wait at the register for the "skip bagging" prompt to come up. read more

Horrible customer service from the woman in the garden center. Not going to mention her full name but starts with an "s". Had 4 encounters with her since moving here and all of them have been negative. It's her tone, smart comments, and body language for me that makes me feel very unwelcome like I'm bothering her for shopping. On the positive side, the older gentleman working in the fastener (screws,bolts, and nails) aisle is an amazing guy, very knowledgeable and helpful despite him moving at a slower pace. Overall, this store is decent just hate going in the garden section due to that one lady. read more

Purchased a dryer stand online but delivery was through the Moore store. When the delivery person called they said they could not disconnect the dryer to put it on the stand. So we disconnected the dryer and pulled it out away from the wall for them to put on the stand. When the delivery persons arrived the delivery person showed us a dent in the stand and said they brought it to the attention of the Lowe's personnel but they said deliver it anyway. We accepted it with the dent. The delivery men then pulled our dryer to the middle of our kitchen and installed the dryer on the stand. They then left. Leaving the dryer in the middle of our kitchen instead of pushing back into our laundry room. They did not level the dryer just left. To me this is very poor customer service. Our expectations is when you pay for delivery and installation that the product is delivered and installed and ready to use. read more

They are playing the backstreet boys so this is the best store my husband has drug me to!

I've been shopping here since opened. I didn't have my military ID on me even though I've been shopping here once a week and they refused to give me 10% discount. Even though I didn't know and have never showed it once in 4 years.. read more

This store is hit and miss on customer service, sometimes great sometimes not.

pro services i have been burnt twice now by the Moore store first time i went in looking to buy a shed for my well house and the pro service teammate told me they didnt have it although online it showed they did so he sent me across town to purchase. then 2 days later i went to get cable kit to tie shed to ground and boom right there on the shelf next to tie downs was shed i was originally in there to buy. dust on it so not like it just showed up. talked to manager he insisted on giving them another chance in future so i did. special ordered a large shed/metal building that was charged for and also giving a delivery date with order. so i went ahead and had concrete slab poured that cost over $1000 to be told twice the delivery date on shed was pushed out. then after 2nd missed del date had pro service member call me to let me know they are canceling my order and refunding me my $$$. ok thats fine but now WTF do i do with this concrete slab i had installed. yes more less will eat $1000 slab if i dont find another shed to fit. i most likely will be done with this store as employees or manager seem to care about customers. read more

I purchased a $700 trailer at lowes 1501 S. I-35 in Moore Oklahoma. I put it on my lowes credit card, and not 2 months later someone broke my trailer lock off and stole my trailer alnog with $1900 worth of tools on it! Some replacable but some were passed down from my grandfather who is now no longer with us.i called lows because I am still making payments on the trailer and the equipment. I bought thousands of dollars of equipment from lowes so I figured hey it wont be nothing to a multi billion company to just write it off as a loss or what not. Especially sence walmart owns 40% of lows. So I talked to the store manager, told him my situation and he said that they are not responsible for the trailer now that I purched it and it is in my possesion. After hearing my story I dont understand how someone could be as cruel. I dont see how he did not understand that the trailer is no longer in my possesion. He said to clam it on my insurance. How do you claim a trailer on your insurance that you dont have. Its a trailer not my car. I will never shop at lowes or homedepot ever again they are inconsiderate of people and do not care about their customers! I refuse to do business with a greedy money hungry business that does not care enough to help out a 20 year old new dad and his wife that are barly making it by the skin of their teeth. You will not see me back in lowes or homedepot ever again. thank you lowes for the help you did not give me! read more

Worse customer service alive. We needed help in lumber department, and waited forever bc the cashier guy said he'll ask someone for us. Asked the lady at the register at lumber to help Bc we have waited forever, she said she can't help Bc she's the only one in lumber, but she was standing there doing nothing. There's not even a soul at her register. Will never come back to this location! read more

We had bamboo flooring installed through Lowe's in Moore. They used Midwest Flooring in OKC. First of all no one in the Lowe's install department has any idea what they are doing in terms of scheduling and giving information about the type of floors we wanted. They tried to charge us insane prices for installation, glue,leveling, and drop off of the wood. I was able to talk them down hundreds of dollars so you know they are over charging. They delivered and installed the WRONG color wood so it didn't match the other wood in our house. It took us a month of calling them to get them to decide how they wanted to remedy the situation. We both finally decided they would install the new wood where our old wood flooring is. So, three months later the floors are still not in. It took them a month to get the wood ordered. A month the get the appointment scheduled. Another month of missed, canceled, and rescheduled appointments by Midwest Flooring. In summary, DO NOT SURE LOWES IN MOORE TO DO YOUR FLOORING! More importantly DO NOT USE MIDWEST FLOORING! Midwest flooring has the WORST customer service and the WORST communication with its clients. They are a terrible terrible company. read more

Amazing experience. We were buying items to build a fence, and Gerald was absolutely outstanding with helping us. Gerald was very knowledgable and answered every question we could throw at him. This is hands down the best store. Thank you to Gerald and Kym for all of your help, and hard-work! read more