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    Lowe's Home Improvement

    2.1 (30 reviews)
    Closed 6:00 am - 9:00 pm

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    Reviews With Photos

    Marc D.

    South Warner Robins Kathleen store. We have been waiting in line for an hour so far. The employees tell us that they can't help us or open more lanes. Asked to speak with the manager, and they say he's on the phone. Terrible customer service. The lady checking out our lane is on her cell phone, screwing off. What a joke.

    Patio set
    Allesyn Y.

    Most of the patio set was sold as a display but these young men pictured looked up prices online and called their manager for a discount since the cushions would need to be washed and they were sellong the display egg chair and table and side chairs. The manager was reluctant but they were able to get the job done ans I got everything at a great price! Kudos to these young men!

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    1 month ago

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    1 month ago

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    1 year ago

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    1 year ago

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    2 years ago

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    2 years ago

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    5 years ago

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    4 years ago

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    2 years ago

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    6 years ago

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    4 years ago

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    5 years ago

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    6 years ago

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    4 years ago

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    4 years ago

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    8 years ago

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    6 years ago

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    11 years ago

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    6 years ago

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    7 years ago

    Noah couldn't have built that ark if he shopped at this Lowe's, the service was pretty garbage

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    9 years ago

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    6 years ago

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    6 years ago

    Cashier was super helpful and patient with me. Was able to get my purchase through even though I forgot my Lowe's card.

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    11 years ago

    The very best place to shop for all of your home and garden repairs and upkeep.

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    7 years ago

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    9 years ago

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    9 years ago

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    8 years ago

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    The Home Depot

    The Home Depot

    2.4(18 reviews)
    5.0 mi
    $$

    This is by far the worst Home Depot I have shopped at. Very unorganized and help is hard to find…read more Unlike other hardware stores and Home Depots, none of the employees speak or ask you if you need help. The selection of items that I was looking for is much better than Lowe's across the street, so that is the only reason why I patronized this location. It was a Saturday afternoon, and I saw a light fixture I wanted, but an entire forklift was sitting right in front of the one I wanted, so i had to be creative and move all the items beside it off the shelf to get the one I wanted, no workers were in sight btw. Then, the specific bathroom faucet that I wanted was on display, but I did not see the actual box on the shelf. I went online to see what stores had the faucet in stock, and it said the Warner Robbins store that I was currently at had 13. It showed aisle 9 and bin E2, so I proceeded to aisle 9 and could not find the item. Then I flagged down a young man who worked there and asked him where to find the item even showed him the web page, and he said E2 was the end cap and moved on. I searched for about 30 minutes, and even random men who didn't work there who were shopping offered to help me, yet I could not get any help from the actual workers. I had things to do, so I checked out the items in my cart and ordered the faucet for pickup since it was obvious that they would have to look for them. Instead of the 2 hours, pickups tend to take they emailed me 3 hours later saying my faucet was ready to be picked up. I went straight to the online pickup section, and the rude guy behind the counter was like, "You need something." Well, the sign did say online pick up, and I was standing there, so I thought it was obvious, but I told him anyway that I was picking up an online order. He asked me for an order #, when the website only says to show up with ID. He finally entered my name. Amazingly, my order popped up, and then he asked for ID. Once he noticed me taking pictures gearing up for this review, he was more polite. Thankfully, I ended up getting everything I needed that day due to the awesome selection, but the customer service is horrible. Unless you know exactly what you want and where to find it, this location is not worth your time and frustration.

    This store has the WORST customer service. I want to get noted that today SUNDSY,APRIL,26, 2025…read morearound 11:00 am my husband and I went to get some lumber since we have people working in our house and nobody helped us getting 14 of the 2X8 X16 wood, I had to help my husband to load the cart and load them in our truck, while there was 4 young and pretty healthy looking male employees just standing right at the loading zone on their PHONES. I am a 55 years old woman that's only 5' tall and 120 lbs and had to help my husband doing the job their getting paid for. Totally unnaceptable!!!!! Think twice if you thinking about purchasing lumber or any kind of heavy item because you'll be doing it all by yourself, as for me I rather drive a little further and get help in a different hardware store , what a shame I've been a customer of Home Depot for so many years but not anymore

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    The Home Depot
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    Lowe's Home Improvement - hardware - Updated May 2026

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