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    Lowe's Home Improvement

    2.6 (7 reviews)
    Open 7:00 am - 9:00 pm

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    3 years ago

    Helpful 27
    Thanks 3
    Love this 23
    Oh no 0

    3 years ago

    Helpful 0
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    5 years ago

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    5 years ago

    Helpful 1
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    7 years ago

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    6 years ago

    Helpful 0
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    9 years ago

    Helpful 2
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    The Home Depot

    The Home Depot

    2.0(11 reviews)
    10.0 mi

    1 Star -- Home Despot of Disappointment…read more Let me paint you a picture. I planned, budgeted, scheduled, and prepped everything for a project -- only for Home Depot to waltz in like the three-ring circus of incompetence and absolutely nuke my timeline. They showed the product in stock. I repeat: IN. STOCK. So I ordered. I paid. I waited. And then the "Oops, guess it's not actually here" email came like a middle finger wrapped in corporate laziness. Now my entire project is on ice for a week. A WEEK. Because they can't manage a basic inventory system. It's like someone gave a potato Wi-Fi access and put it in charge of the website. Customer service? About as helpful as a wet tissue in a grease fire. You get transferred 6 times just to be told to call another store that also doesn't know anything. It's like being gaslit by a team of confused robots. Home Depot, thanks for nothing. You're not a home improvement store. You're a soul-crushing time vampire wearing an orange apron. Avoid this place unless your kink is disappointment and your love language is delay.

    I'm not at all surprised at this place has terrible reviews. I was looking for a dolly and the…read morewebpage said aisle 53. I opened up the maps and it didn't show an aisle 53. So I went out to customer service and I asked them where aisle 53 was and showed them that it didn't show it on the maps. The girl said she wasn't sure and she would check. Sat there sat there sat there. She finally asked somebody else who worked there and the girl said oh we don't have those. I said yeah you do it says you have a bunch in stock in aisle 53 but the map shows that there is no aisle 53. She says oh I think that it's out in the garden area. So I go in the garden area I find the dollies in a different aisle than where they're supposed to be. Grab it and then go look around for a storage tote shelving. I waved down one of the guys who works there saying that it says they have eight in stock and showed him but it doesn't say what aisle it's on. I said I would think it's in this aisle, aisle 36 because it has other shelving units in it. He was unsure so he looks it up and says that it says they have eight so they probably don't have any. He looks around in the aisle and says oh it's at the top, someone with the pallet machine will have to take it down. I said OK that's fine if somebody able to grab me two and put it in my vehicle for me because I can't physically do it. So he goes to the next aisle and goes to the two girls that are chitchatting and laughing with each other and telling them that a customer needs their assistance. He says that they have to do something and it'll probably be a while until they can help me. So in other words this store does not give a crap about any customer or about helping them. Then I go to self check out... Three employees screwing around chatting with each other not giving a care in the world about any customer that pays their paycheck. I'm a disabled veteran and not one of them offered to help me lift anything from my cart into my vehicle. So I bought that and I'll be going to Lowe's for the shelving

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    The Home Depot
    The Home Depot
    The Home Depot

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    Ashley Store

    Ashley Store

    3.5(2 reviews)
    1.9 mi

    I am updating my review from a mandatory 1 star to a 2star because after much hassle of going…read morethrough BBB and filing a complaint an agreement was reached that they honored. They picked up the furniture piece and refunded our money without charging us a restocking fee. I am keeping it low on stars and still not recommending them as This is what should have been done in the first place since it was their error and not ours.

    It's not the store's fault... I ordered a bookcase from Ashley In Jeff City. Being the tail end of…read moreall the shenanigans from the last couple of years, I was hoping for the best, but expecting the worst. After a long wait, I was informed that my bookcase was finally in. I went to pick it up and brought it home, only to find hidden damage to three of the main pieces. I contacted the store manager, Doug, and let him know of my dilemma, and another bookcase was ordered. A couple of weeks later my new bookcase came in, and this time, when I went to pick it up, I had Matt, the shipping manager open it up to inspect the pieces and SURPRISE the exact same pieces were damaged. So Doug promised, ON HIS VACATION to drive up to the warehouse in KY and pick up another. True to his word, a week later he did, dropped it off at the store while he was still on vacation, and I got the call to come pick up the third bookcase. Once again, Matt helped me take that one out of the box and SURPRISE SURPRISE this one was damaged as well. What are the chances? 3 outta 3 broken in the boxes! Quite dismayed, Matt assured me that when Doug got back from his vacation we would come up with a solution. Doug called me, apologizing and promised to personally deliver my bookcase, fully assembled, the next week. And sure enough, I now have a lovely bookcase added to my living room. While they have issues with their transporting of this product, the STORE, Ashley Homestore of Jefferson City went out of their way to do everything possible to make me a happy customer.

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    Ashley Store
    Ashley Store
    Ashley Store

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    Lowe's Home Improvement - hardware - Updated May 2026

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