I've used this store a few times over the years and haven't been disappointed. Our master bedroom…read moremattress was purchased here and has been great! I regrettably ordered from a different store looking for a fiberglass free mattress for my kids and they misled me about the components of the mattress while still charging me a lot for low quality. Here they've always been honest and when I called to inquire about another mattress today the guy on the phone honestly told me he didn't know which I appreciate but I did find a fiberglass free on their website. The prices here are decent too so I guess I'll stick with Mattress Firm.

We had a super experience buying a mattress here. He spent lots of time trying to find the right…read moremattress in our budget. After sleeping on it a couple days we changed our minds and wanted to try a 2nd one. He had it delivered and set up, while removing the first one, all while we were out of town. We trusted him with our house key and he didn't let us down. Fortunately we really like the 2nd mattress. He even threw in a free bed frame. We'll be back!

BEWARE DO NOT BUY... they are scammers and will take your money and when you realize you bought a…read morepiece of trash you will not get refunded. We paid over $3,000 for a piece of crap the mattress was a Cal King and not true to size and the middle is caved in..

As an update to my mattress it has been repaired by Brothers Bedding and was pick up and brought…read moreback to my house in new condition. I appreciate the company for standing behind their word. Thanks to Derrick and Brothers Bedding.

I had a sofa delivered from Rental Depot i bought from Big Lots and they canceled first delivery…read moreand then delivered late the last time. They dropped off the sofa and it had lots of pcs to put together. They would not put it together for me and I am 68 years old with arthritis! When I started trying to put it together I discovered it was damaged! So it now is sitting in the middle of my living room waiting for them to pick it up and take it back to Big Lots! I will not use this company again!

Jim and the staff are fantastic. They are helpful, friendly and make you feel like family…read more Delivery was quick and easy, the delivery guys are awesome. We purchased a complete mattress set and it was delivered within an hour of purchase. Could ask for better service.

Very helpful staff. Free design service and advice, which my husband and I definitely appreciate…read more We ordered a BDI desk, was delivered earlier than expected (free delivery, which is very nice). Great customer service, so we then ordered a shelving unit. They kept us informed of expected delivery date, etc. We have purchased furniture from both Bliss Home (west location) and Nouveau Classics. Although both stores have quality merchandise and helped us with design ideas, we found Nouveau Classics to have better customer service for our needs.

Paid over $3,000 for matress that is sinking in the middle and they refuse to make it right. THIS…read moreCOMPANY IS A SCAM. DO NOT LET THEM TAKE YOUR MONEY . I've slept on cheap hotel beds better than this. Bad service. Jim is the worst

We just purchased a fantastic king size plush mattress today from Brothers bedding. This is our…read moresecond mattress that we have purchased from Mitch. We get great individual service, he listens to our needs and fits the perfect mattress to us. We have shopped around in the past and find the quality is unbeatable, and their prices are still incredibly fair. Our last brothers mattress was 18 years old! We highly recommend brothers betting and also their sales manager Mitch. Thanks for a great experience!

I really needed a new mattress cheap. Julie who owns it was awesome. Met me when I could get there…read moreand showed me some. She helped me buy a nicer one CHEAP!

North Knoxville store...near Clinton Highway. Appliance was supposed to be delivered to buyer…read moreinside his house. This was not done even though delivery was paid. Then the driver didn't have his partner and there was a mix-up in the delivery person via his boss. The item was defective and management wanted me to bring the maor appliance back. Then when through constant phone calls they did pick it up, they then charged me for the pick up of their defective item. This store's managment should be fired along with the delivery service as other people have mentioned that they are not doing a good job with delivery or know-how as to installing whatever appliance they bought. I will NOT recommend this store to anyone and I will not buy anything from that store. Neither will five of my church members who had horror stories of their own. They disrespect a customer, tell lies, and pretty much are hoping that they can cheat you out of money by charging YOU delivery service for them taking back their defective product.

This was going to start off as a very bad review. I had a very bad experience with the manager and…read moretheir tool rental section. I asked for a manager and was told by the man behind the counter that he was the manager. I went to the pro section and asked for a more general manager and Gus arrived. Don is the sole reason that this review went from one to five stars, and after being told by the man at the counter multiple times nothing can be done. Don made it right like an honest man would. Props to him, train the tool rental manager on customer service and policy.

Such great service let me say .... very kind, helpful and patient. Got a delivery in 2-3 days and…read moremy landscape looks gorgeous now with all the rock from loves creek. Will come back for some more rock and some trees !!! Thanks guys.

I cant believe that an owner would make a young woman work overtime, stiff her pay and them write…read moreher up for not working over.