It's high time that I review the place that I've called home for almost a year now. I've lived in…read moremany cities, many apartments, and spent a lot of my career in the affordable housing industry so I KNOW good property management and quality housing when I see it. And I saw it instantly at the Cosmo. The #1 most important factor that they knock out of the park: staffing and handling resident needs. The PM Emily, APM Alexa, and leasing agent Deborah, plus Tom and Nate of the maintenance crew, are exceptional at their jobs. Example: I put in a low priority work order (because I'm old and don't know how to operate a high tech clothes dryer) and they'll show up often the same day but definitely the next. I've had questions about all kinds of random things and I know that anyone I run into of the leasing/management staff will gladly help me. Like directions on getting to Excel Center via skyway alone! They learn your names, are quick with a hello and acknowledgment, and provide quick responses via email. The amenities are WAY above average in terms of the weight room, outdoor grills, and common spaces that you typically find in apartment buildings. They host monthly resident activities which seem to be based on resident feedback: yoga nights, happy hours, chili contests, Valentine's Day treats in the lobby, etc. They also host a near-monthly charity drive (like winter coats, school supplies, etc) that residents can participate in purely voluntarily. I like the community focus. Always free and freshly made coffee in the mornings in the lobby. Location can't be beat: a stone's throw from CHS field (summerrrrrr come back!!!) and the farmers market. And Mears park, union depot, and so much public transportation and skyway access. Basically I'm proud to call the Cosmo my home.

I lived in the Cosmopolitan for more than 20 years. There is something about this building, this…read morecommunity, that many people may not know. It deserves to be remembered. Way back in the 1990's not many apartment buildings accepted tenants with dogs. For whatever reason, the Cosmopolitan decided to accept tenants with dogs. It became the place to go if one had a dog, and all the apartment referral agencies knew that. It had that dog-friendly reputation. Now look at the downtown rental market. Every apartment building accepts dogs. I firmly believe as someone that has been around the downtown rental market for a long time that the Cosmopolitan is responsible for that fact. The Cosmopolitan set a trend, and now dogs and their owners have lots of beautiful places to live and rent. So if you are looking downtown for a place to rent and you have a dog, you should check out the Cosmopolitan apartments. They're the best, and they always have been.

I've lived at 333 for 2.5 years and wouldn't live anyplace else in Lowertown. The building is…read moreimpressive with the huge pillars from the original factory in the hallways and apartments. It's always spotlessly clean (thanks Irma!). Nate, the maintenance manager is responsive, and always happy to go the extra mile. Bri and Alyvia in the office are friendly, hardworking and tenant communications are excellent. We live in a very urban environment so you have to be mindful of your surroundings. The building is secure and there's a security guard here (who lives in the building) from 6pm-6am and I feel safe. I love the diversity and occasionally gritty edge to the neighborhood, but it's just 3 blocks to the Farmers Market and 4 to the Saints stadium, so the suburbs invade us throughout the week in the summer. It's 3 blocks to the Mississippi for great walks and Mears Park has concerts all the time. Guest parking is metered on-street or parking ramps nearby, so a little tricky for entertaining large groups of friends. The 333 amenities (common/game/theater rooms, 24 hour coffee bar, gym and lounge next to the rooftop deck) are beautiful. I feel proud of where I live. The rent is at the top end of my budget though, and if it goes up much I'll have to move, but I love it while I can afford it.

This place is amazing! I fell in love with the high unfinished ceilings and huge windows. I have…read morefolks living above me and I heard them twice in one year. I think they dropped a dumbbell. The appliances are brand new with lots of fancy features. The building is clean and well maintained. I have not had the opportunity to put in a housekeeping ticket as of yet. I did lose a very special earring down the drain and I asked the maintenance engineer if he would help me retrieve it. He had it on my counter within hours with a nice note. I am so grateful to Ben. I really like the common areas when I need to host some friends for a gathering. The areas are exceptionally clean, so we make sure to leave it the same way. Our packages are kept in room and an email is sent promptly when they arrive. The packages are organized in an easy to find fashion. Our neighbors are the best. If you have friends over they are respectful. We have a book club, seasonal get-togethers and art crawls. We do have many dog owners. I love the doggie biscuit pot at the entrance. I think all the doggies do as well. Lana and Calsey always keep it stocked. That is a Bonus! We have needed special favors and Calsey, Lana, Ben, Nate and Dee are extremely helpful. My printer was out of ink and I needed the lease agreement printed, a package placed outside the package room due to my late arrival, something hung...the list goes on and on and they never made me feel like I was inconveniencing them. We had an issue with trespassers camping out and management employed a security guard to ensure our safety. Calsey went as far as to fight city council to close our skyway access. She won! Thanks Calsey and team. These folks care and make you feel like part of the family. I never want to move out. I think they should convert these lofts into condos.

Management is extremely unreasonable, unresponsive, and management office has a constant turnover…read more It takes at least a week to get a response to an email (if you get a response at all) They also are extremely corporate, Assistant property manager said they said they are only able to send pre approved responses to emails(from the "Toolbox" provided by corporate) and they don't seem to respond unless the answer is in those emails. Staff is short with you unless its mindless chit-chat.... Also staff seems to put you on hold when your talking, nobody seems to have a straight answer without putting you on hold. (could be the turnover tho) The lease has over 300 pages of nit-picky rules including specific ways of doing EVERYTHING in regards to your apartment. They don't tell you about all the rules before you sign the lease. Also, the overall vibe amongst renters is that bigos is a horrible place to rent from, but we are all too broke or tired to move. The only good thing is the month-to-month lease. TLDR: RUNNNNN!!!!!!!!!!

First of all I do not live in Galtier Towers, but had the pleasure of visiting a friend who moved…read morehere from the burbs and loves it. The location bordering Lowertown is fantastic. A farmer's market in one direction, Lunds Byerlys in another as well as a drug store and scores of traditional and trending imbibing spots. The high rise view is spectacular for most residents. The building seems well managed with 24 hour security, underground parking and space efficient units.

When I moved in, this area was fantastic, and management at the time was fantastic. The building…read morewas clean, well-managed, and secure. They used to do many fun local events and provided amazing customer service and resolutions promptly. Then, a constant revolving door of maintenance staff and managers started happening due to this location being basically a training ground for new managers. The building is absolutely not secure, and there are frequent break-ins and lots of theft by homeless people. You often find homeless people camping in the garage, stairwells, and hallways with less foot traffic and in the doorways. You find durg paraphernalia as well as urine and human feces in these locations constantly. You often find them enjoying themselves and helping themselves to the very little amenities they have. Packages, bikes, and cars are broken into constantly. All the complaints you make turn to deaf ears as upper management will downplay the issues or think residents are just making it up. Some of the main things that constantly break are heating and air conditioning, and they can take a long time to be resolved. The garage doors and entry doors often break or fail and stay stuck open, inviting unwanted thugs and the homeless in. Security cameras that barely work, and if they do, the images are too blurry to identify the person. For the price you pay, you basically feel as if you were living in the ghetto. Behind the building is basically a halfway house where you often find needles and syringes and trash everywhere and in front of the building next the the rayette is basically a section 8 building where thugs are sitting in front of from 7am to 2am doing and dealing drugs. This was my wonderful view, and I watched this daily. There are constant fights and lots of screaming and vandalism throughout the day and night. You see ambulances arrive 5 to 7 times a week for drug overdoses. Amenities of the building are a tiny gym that's the size of a large walk-in closet, a rooftop green area with a broken leaking fountain, and broken, dirty grills that are not used as often as they used to be. A community room. A dirty pet washing station that people rinse out dirty items in that may give your pet leprosy. Granted, you're close to the Chs field and the farmers market. Lowertown is not what it used to be. It's now a haven for the homeless, and there have been within the 3-block radius shootings, stabbings, as well as people being carried off by paramedics due to overdoses. Every year for the past 2 years, it's getting worse. Save your money and choose another location. Management does not care about you, and the area is not what it was.

My partner and I have lived here for a little over 5 years. The green roof is one of the best perks…read moreof living here. We enjoy the use of the gas fire pit, the grills and the ability to relax outdoors. Rick is a top-notch apartment manager, always responsive to your communications. The location is pretty great, but it has gotten a little crazy with the Saint's stadium nearby. If you like to be in the middle of the action, this is a place to consider for your next rental experience.

If you're like me - you might be drawn to Rayette Lofts for the beautiful historic architecture or…read moreconvenient location in Downtown Saint Paul. After living there myself, I would advise you to read my story and reconsider. I moved into Rayette in February of 2023. Despite my window view (a brick wall) I loved my apartment for the concrete floors, high ceilings, alleyway pigeons, and updated interior. What I didn't love, was the fact that every morning when I walked outside I'd have to sidestep the dog pee littering the front steps/entry area. I also didn't love how consistently I had to pay attention to my invoices/emails to ensure that Rayette wasn't charging me unnecessarily. I caught that on two separate occasions and the theme has continued months after moving out of the building. When I moved out (three months early) I let Rayette know I found a new place but would continue to pay rent and utilities like normal. When my lease did end, I reached out to ask if I needed to do a walkthrough. Management stated it wouldn't be necessary, that they could just schedule painting and cleaning, and I could expect my deposit by mail. Weird then to receive a bill from collections when I was expecting a check for my deposit. I was billed $400+ dollars for damages to a bathroom ceiling tile and cupboard door that were present when I moved in. Honestly, this building would be fine if management was more organized and professional. If for whatever reason you decide to rent here: keep track of your communication through email, monitor your statements, insist on conducting walkthroughs with documented damages, and have a lawyer on retainer. If the apartment doesn't wear you down - the surrounding area might. Plan for difficulty getting home on Farmer's Market days or Baseball games. Stay alert for attacks (happened to me twice) or breaches into the building (also happened twice) and make sure they don't lie to you about parking. Also - keep in mind you can't get into the building using the call box because its behind a locked door. Two stars because the maintenance man is nice and I like the apartment interior.

I generally don't give anything in-between 1 or 5 stars but I am not sure. The place is kept clean…read morefrom what I have seen the few times I visited. The staff is very nice and helpful. The main issue is access to the call box. If Saint Dinette is closed then you can't get to the call box so someone always has to come down to get you to let you in. What's the point of a callbox that guests can't access? Other than that like all the other buildings in the area it's located in a high drug use area and there is lots of vandalism in the area. Residents are afraid to walk thier pets at night and the cost for what you get in the buildings in the area including this one is not worth the hassle anymore.

There are 49 different layouts. When viewing, they will only show you the model unit. I cannot…read morestress this enough, make sure you get to view the unit you're moving into!!!!! The building is U shaped which means there are three hallways on each floor along with 50 units on each floor. I live on the opposite end of the U where the moving elevator was on the complete opposite side of the U. I have a 7 minute walk to and from the trash/recycling. It takes 3 1/2 minutes to walk to the elevator. There's an elevator at the end of my hallway, but that's not the elevator they allow you to use to move in. I had what they called a, "long move in." It was me and three of the moving guys I hired literally running down the hallways because I had budgeted them for 7 hours. The manager only allows you 3 hours to schedule the dock to move your stuff in. If you go over the allowed 3 hours without telling the manager, they will fine you $200. This place absolutely loves their fines. Parking is $160 a month. They charge for trash and water. My heating/ac bill was extremely outrageously expensive. I moved out of an 800 sq. foot house and my electric bill was never over $80 a month. My electric bill now for a 630 sq. Foot apartment is $120 a month in the summer. Since this is located above a grocery store, there are deliveries at all hours of the night. 2am, 3am 4am, 5am, not to mention, the garbage trucks come very early as well as the recycling truck. The two gas grills are completely filthy. I don't think they've ever been cleaned. It's a grease fire waiting to happen. I've tried 3 attempts at leaving Google reviews, but they've been removed every time. The noise from the mufflers is so loud and obtrusive, you can't leave your windows open in the summer nor can you leave them open at night due to the nightly deliveries. The unit I have comes with a "fireplace" which it definitely is not. It's a fan with an orange light. It never gets hot enough to warm up the place. I thought it was at least a gas fireplace, but no. It's such a bait and switch trap. I pay $1630 a month plus $35 for water/trash and $160 a month for parking. Keep looking as this isn't it.

The Penfield is the best ! After 40 years owning a home I sold , so I could enjoy worry free…read moreapartment living . I researched over 20 apartments and finally decided on the Penfield . BEST DECISION EVER! the staff is amazing , from front office to maintenance any and all questions or concerns were addressed IMMEDIATELY! the location is amazing , but the staff makes the difference . Highly recommend !

do not move into kellogg square!!! - serious safety issues & no response from management!!!!…read more as a current resident of kellogg square, i feel obligated to share my experience regarding the safety issues here. recently, i was physically attacked in the parking garage by an unauthorized individual. i reported this incident immediately to bigos management and have not received any response! this is not an isolated incident. earlier this year, there was a shooting in a public area of the building, and multiple underage individuals were injured. the building's security is a third-party service that has little control over unauthorized people entering the premises. these individuals often ignore the security personnel, and no further measures have been taken to ensure who is coming in & out of the building for residents' safety! my partner and i no longer feel safe living here, especially with a baby on the way. we have had homeless people make their way up to the 19th floor too many times. one time a homeless man fell asleep in the garbage room on our floor! absolutely unacceptable. my vehicle has been damaged and broken into many of time by unauthorized people entering the premises. management says deal with it with your car insurance as they aren't responsible for damage. i sincerely hope this review prompts management to address these security issues & system failures immediately, as no resident should have to live in fear for their safety in their own home. i strongly advise anyone considering kellogg square to reconsider. until management takes resident safety seriously, this building is not a safe place to live.

Building is pretty dated (go 1970s!), but mostly fine. Did seem like several elevators were always…read moreout of service, leading to waits of up to 10 minutes. Biggest problem is their dishonest management office. They simply fabricated damages to take our security deposit, most notably for damage to the (built-in) microwave buttons which was actually caused by steam coming off the stove below it. Are we to blame for boiling water, or them for having cheap old appliances. The icing on the cake is the fact that we didn't use the microwave once because we owned a better one. Enjoy your stay. Don't plan to get your deposit back....

Since my move here in October 2022 from NYC, I thought Yelp and Google Reviews would be great…read moreplatforms to express my experience and observations at West Side Flats. The building has the potential to be one of the most sought out in the city. For my particular unit, I am very pleased with the cost and rent increases. It is very convenient to downtown, public transportation, easy access to highways, etc. We have a great maintenance and housekeeping team.The apartments have in-unit laundry, dark brown luxury vinyl plank flooring and carpet, great kitchen storage including island with storage, open dining-kitchen concept, some units with balconies, collaborative spaces in elevator lobbies for work/meeting, spectacular sky lounge overlooking downtown, coffee station. However, we have a little work to do...... Multiple property management teams (usually recycled every 6 months) *Customer service obstacles have been noticed *Understaffed property management team to address 178 units Amenity maintenance challenges (pool, coffee station) Poor security monitoring for downtown *The displaced frequently show up Residents engaging in cognitive dissonance *Leaving shopping carts in inappropriate places *Theft of other residence packages *Irresponsible disposal of items *Smoking on certain floors within the building Overall, I love the building, the apartment, wonderful residents, and maintenance-housekeeping teams. My perspective is that this is not my final destination, but a place of being for this moment in time. The building is still a work in progress, but not for everyone. So if your tolerance is low for amenities that are not functioning for their intended use or a demanding individual with high expectations, this is not the place for you.

Customer service is horrible. They never pick the phone or answer emails. I have been trying to…read moreschedule a tour and see two bed apartment after doing the application online, but nobody picks up the phones or calls me back, I even went into their office two times, on Saturday and Monday, and nobody was there, and then they have the nerve to charge me $250, and $65, on my bank account on a apartment I never seen or toured or lease that I didn't sign. One agent once answered and wrote down my name and phone and said he will call me but he never did, I believe he said his name is CJ or Sean, then on Wednesday , a woman answered after the 100 time I call, and I told her to refund me the charges and cancel my online application because no one is answering or scheduling me a tour, she said she will look into my account and call me back, she never did.

This says apartments but this yelp is for their parking ramp. Ramp Attendant Felix. I parked on…read moreJackson on Wednesday afternoon, attempted to pay @ the pay machine; slid my card in to the tiny slot and could NOT get it back out...as I stood in the windy nearly 0* weather!! I walked in to the ramp in HOPES someone was in the "office"!! Connected w Felix & pleaded w him to assist me?! Of course the card slid right out for him!! He patiently stood w me for the few minutes....which felt like eternity in the cold, until the transaction processd. THANK YOU kind and patient Felix for your assistance, when you didn't have to; much appreciated!! This kind of assistance/customer service is wonderful for anyone using the parking ramp; whether resident or guest. Thank you.

There are no words I can provide that will do more than this: you would be safer, and more cared…read morefor, and comfortable, as a homeless person in a shelter, than living here. Stay away at all costs, and don't get lured in by their special move-in offers or bonuses, it's all a trap to get you locked into their predatory leasing for the most subpar and unsafe living imaginable. If I can prevent even one person from having to suffer this property, the effort to type this was worth it. Avoid at all costs.