At Abington Plaza Medical Associates, there's a team of doctors, internists, nurses, and support…read morestaff displaying qualities of knowledge, experience, empathy, effectiveness, commitment, responsiveness, and effective communication. I would not trust my primary care to any practice than doesn't include Dr. Kevin Zakrzewski, and Dr. Joseph McAllister. Not only are they exceptional at their craft, they elevate it by their professional, and personal rapport with patients, genuine sincerity, earned trust, and consistency. Yes, sometimes the wait can exceed 10-15 minutes to speak with a receptionist. However, when you do reach them, they are kind, cordial, detail-oriented, and helpful. My most recent hold time was under four (4) minutes. So, it depends on the day and time you call, and there's more than one office you can contact.
The offices for Abington Plaza Medical Associates are located in Levy Medical Plaza at 1235 Old York Rd, in Abington, directly across the street from the hospital. Parking is $4 flat rate at Scully Garage. Once you enter the building from the ground level, the offices for Abington Plaza Medical Associates are one for up and to your left, as you exit the elevator.
Many of the tasks you need help with can be assisted through the MyChart app for Jefferson Health. There, you can do everything from checking test results, notes from visits, see past and upcoming appointments, medications, and your entire care team for every specialty. You can request refills for prescriptions, send non-urgent messages, request and schedule appointments, see upcoming tests, and procedures scheduled/required. The doctors and the nurses check messages regularly, and are responsive in a timely manner.
The offices are clean, well-kept, and wait times upon arrival for a visit are never long. There's a wonderful support staff of nurses that are truly an extension of the doctors. Beth, who is Dr. McAllister's second lifeline, is always a delight. As soon as she calls your name to come back to the patient offices, she immediately goes through each and every medication, to ensure the records are accurate and up to date, as well as if refills are needed, asks relevant questions to determine how you are doing, physically and mentally, and proceeds to take your blood pressure, temperature, and heart rate. Beth and Dr. McAllister work hand in hand to deliver superior patient care, as does the phenomenal Dr. Zakrzewski. There's reason why booking a general appointment takes so long- the doctors are outstanding and in high demand. And when instances arise for an appointment with a CRNP, Kelly Lappa is thorough, providing superior patient care.
The one doctor to avoid, Bostros Shenoda, MD. His past judgement calls utilized poor problem-solving, and misdiagnosing. He told me on more than one occasion that I may have an autoimmune disorder. However, upon checking myself into the hospital and requesting full labs for everything, the results from the gluten test that popped up on my phone on the MyChart app indicated my allergy/intolerance to gluten, which was the issue preventing my WBCs from focusing on attacking Covid, and bronchitis. Completely unacceptable. However, that's not the quality of care you can nor should expect from any other medical professional at Abington Medical Associates. I'd drive an hour each way to see the best team of doctors and nurses, in Abington, Warrington, etc, to know my health and well-being are safeguarded by Doctors, McAllister, and Zakrzewski, et al!
