I'm deeply frustrated with this clinic and I'm so glad I switched. First off, they told me that…read morethey don't take my insurance and I had to pay out of pocket. That's fine, not everyone is in network, but the way they said it made me think that I have zero fertility coverage, not just that they specifically aren't covered (the clinic I switched to DOES accept my insurance). I should have checked with my insurance but they definitely should have been more clear. Anyway, so every time I had an appointment I checked out at the front desk and asked what we owe. My intention was to pay out of pocket as we went, every single time. Yet after my first and only failed IUI, we were told we had a surprise $700 bill. I repeatedly asked to speak with the finance team that never called me back. Also, after the failed IUI, I didn't get a SINGLE phone call or message in the portal indicating sympathy. Nothing whatsoever, just something to the effect of "let us know when you want to come in again". We pay thousands of dollars out of pocket and you can't leave one voicemail saying we're so sorry this didn't work? Nothing?! And instead just "hey you owe us another $700" I'll leave a single star because their front desk person seemed nice.

Dr. Gocial was very professional and helpful, but the clinic lies and is unethical in its billing…read morepractices. Regardless of what they tell you you will owe or what is covered by insurance, do not believe them. Get absolutely everything pre approved in writing down to individual tests and visits even when they tell you they are covered because they will fall back on a general waiver they force you to sign at the beginning. They take no responsibility in providing accurate cost estimates and will absolutely blame you for their lies. We were told that we would have no costs for a given cycle and even with insurance coverage for the procedure, they claimed that we should have known that they were not contracted by the insurance provider for the specific treatment. When we asked for the contract details, which would have been the only way to know this in advance and determine that their guidance was wrong, they refused and said it was private. So their position is that even if they tell us something wrong and provide a service they are not contracted to provide, it is on us to know the truth they refuse to disclose and because we signed a waiver, they can charge us anything they want. Do not go to this clinic. If you do, don't trust any numbers they say or quote. And get ready for the most irresponsible and unprofessional example of exploiting patients.

Really at a loss of words to describe my experience at this place today, but I left in tears and…read morefelt compelled to write a review so that others are aware. I went to this practice today for a follow up procedure from a previous doctor. I was scheduled with Dr. Sonya Lee. I arrived, checked in, and filled out paperwork, then was taken back to undress and wait for the doctor to come in. When she arrived, my first impression was certainly not a warm and fuzzy one. She was unfriendly, abrupt, and even seemed annoyed or inconvenienced when I was explaining my medical history and current concerns. It was uncomfortable, but I figured not everyone is naturally welcoming or comforting. It was what ensued during and after my in office procedure that assured me this was much worse than poor bedside manor. As we began my procedure, I mentioned to Dr. Lee that I wasn't good with GYN "stuff" as in very sensitive to pain and/or discomfort in that area. This was just a heads up in hopes that she would have some empathy and maybe take things a little slower or with extra care, and her response was "well yea this isn't fun for me either". Great. So my sense of her being annoyed or inconvenienced at the beginning of my appointment was confirmed. She proceeded on with the procedure which was just flat out rough and fast - beyond unpleasant. I asked her at some point if it was almost done and she said it would be. The last few seconds were the worst, it was as if she was purposely being erratic! Zero concern or consideration for me, my body, or my sensitivities. Once she was done, I mentioned that the procedure was done a little fast and roughly. She was clearly offended and said she didn't know what to tell me and wasn't sure how they do it at other places, but that's how they do it at GSP. Then she says "well I guess I'll text you with the results". Her attitude about it was horrible, dismissive, and cold. I'm sitting there half clothed and the person who's care I'm in has treated me like trash. I couldn't believe what I was experiencing. I expressed to her that I was a little uncomfortable at that point and her response was "yea me too". She then proceeded to go to the computer to take notes while I was sitting there in a very vulnerable position, unable to get up or move. I asked her if I could have please have the room to get dressed and she got up, walked out, and slammed the door behind her. As soon as that door shut I was in tears. I could not believe the treatment that I had just received. I have never in my life experienced something like this. Sure, a medical degree is great for practicing medicine, but so is care, empathy, compassion, a good bedside manor, and a general respect and consideration for others - things Dr. Lee is clearly severely lacking. I will never step foot into the offices of Gynecology Specialists of Philadelphia again and I urge others to consider my situation before they do. There are so many wonderful doctors out there, terrible experiences like mine should just never have to happen. Glad I know now! Looking forward to seeing a new doctor in the future. **Update** Ironically, but not surprisingly, recently received this letter in the mail from GSP stating that I am being let go as a patient for being "rude and disrespectful to the staff." Hard to do anything but laugh at this. First, for the fact that this is what I get in response to leaving a completely honest review of a horrid experience I had - no apology or accountability from this doctor, of course - which is right in line with my experience. And secondly, the fact that they ever thought I was stepping foot back in that office again! Ha. No thanks, a thousand times. I was nothing but pleasant with everyone in that office, including Dr. Lee who was in fact, extremely rude and unprofessional to me. God, they are worse off than I initially thought! Beware.

Whoever the front desk lady was who was working on October 1st around 1 pm was probably the nicest…read moreperson I've ever came across. From the second I walked in she was so welcoming & sweet. She made the whole process of checking in, & taking my vitals dare I say enjoyable. She made my whole day with her positive energy. (Wish I would've gotten her name). Francesca Dogias was also great & super helpful with all my questions. It was a great experience all the way around.

Dr. Wu has been my gynecologist for many years. She is thorough, explains things clearly, and is…read morevery kind. Her exams are painless and comfortable. I never feel rushed - even though I know she has a very busy schedule - and she always stops to listen to what I have to say. When I needed a diagnostic procedure, she explained it clearly and was calm and encouraging. I recommend her highly.

Dr.Wu is a consummate professional. I have been her patient for decades and have always been…read moreimpressed with her expertise and caring nature. She answers all questions and is patient as well as reassuring. Her care has exceeded my expectations.

I came in for a first time appointment today and it was less than excellent. I was told to sit down…read moreand wait before I was called up to check in with the front desk (what??) and then sit back down and wait some more. 20 mins after I arrive I'm called into the back by a nurse. She proceeds to ask me all the same questions I answered in the paperwork. Then I see an NP and she tells me that they're going to do a Pap smear and remove my IUD today. For a third time she asks me all the same questions without consulting my paperwork. Why did I even bother filling it out? She's all ready to remove my IUD without seeming to have considered that I need a new form of birth control. I have to stop her and ask her what I'm going to use and she immediately writes me a prescription for something I used 5 years ago without actually asking me what I want. Then I have to spend a million hours on the phone with my insurance bc she didn't stop to check whether the kind she prescribed was covered. It was overall kind of a nightmare.

Unless you are having a baby, or see Dr. Ewing, don't go here. I have spent multiple hours sitting…read morein their waiting room for an appointment. I once waited for an hour just for a vaccination appointment with a medical assistant. I had an IUD appointment scheduled, they called 90 minutes before the appointment and cancelled it, just rescheduled it without asking if the new date/time was acceptable or fit my schedule. It wasn't. They then told me I'd have to wait another 4-6 weeks for a new appointment. They called after 9 am to cancel an 11 am appointment, so I had already used a sick day from work, etc. There was no apology, no nothing Just "this is the next soonest we can get you in" weeks later. Most of the doctors here just push birth control or other meds, without getting to the bottom of what is causing an issue. Did the midwives safely deliver my daughter and save my life when I had preeclampsia? Yes. Is Dr. Ewing a great provider to see if you are in perimenopause or menopause? Yes. Otherwise, absolutely, unequivocally, do not waste your time here. Because you will waste plenty of time and be incredibly frustrated. Edited: This is related specifically to the practice at 800 Walnut, 12th floor. I couldn't agree more with a previous reviewer who said " I view the office as a flaming wall I have to climb in order to see the doctors I've come to trust." There's just one doctor here I trust, but yes, I agree 100%

Dr pushed specific procedures that are against my religion and preceded to go against my wishes as…read morea patient and against my beliefs!!!! Unprofessional through and through! Do not go.

This was my first visit to this location. I see Dr. Lackritz and previously went to the Spring…read moreGarden location. Due to impossibility scheduling, I landed on this location to not delay my annual by months. Scheduling - inconvenient. They have the MyChartJefferson, but I would go in every single morning around 7 am and click every single day that is available on the calendar, and every single day it was unavailable. I played that game for a month. Finally I messaged them on MyChart and they got me scheduled, but each year scheduling seems to be difficult. My appointment keeps getting pushed back 2 months + past my annual, but it is what it is - American Healthcare. Dr. Lackritz is great, the best GYN I've had in a while and why I continue to return to see her. I had a relatively smooth experience at this location. When you enter on the ground floor they check you in, and give you a paper and direct you downstairs. I arrived 15 minutes prior to my appointment, and was seen appx 15 minutes after my appointment time, annoying but relatively typical of healthcare in the states. Fingers crossed for a better scheduling experience next year, but we shall see!

I see a lot of reviews about how long the wait is, but I want to describe my experience of the long…read morewait and exactly why I think it was both important and the sign of a good Doctor. My first appointment I waited for quite a while, but then the Doctor came in to see me and paid me her complete undivided attention for almost an hour. After 10 years of seeing doctors who don't see or hear me, it was well worth the wait to feel so confident that someone was listening. And she listened, and then she helped. I've been back for a few visits and a procedure since and the care just keeps getting better- the folks in the office are so very friendly and kind while you wait, and everyone along the journey from waiting room to exam room treated me like they know me and care about my wellbeing. Dr. Beausang specifically has such an excellent bedside manner, always so attentive and really listening to what I'm saying and needing. She's given me a renewed hope and confidence that there are doctors out there who are willing to hear a patients self-advocacy and collaborate on the quality care they need, and who show up for their patients when they're in need. I would give the practice 5/5, 10/10, 100%, and am happy to wait a little bit longer if it means getting real care!

Seems like they have the same issue I posted last year. I love the doctor, he's great ( and also…read moreapologized for the delay) -- but my time is really hard to come by and I might honestly have to find a new doctor. The staff is friendly, the doctor is great.. but I did not get out of my 9:45am appointment until 11:50am because it took me 45 minutes to get seen by the student and another roughly 30 to be seen by my doctor. I think it's time to start looking around :( really love the doc and staff though

I would Steer clear…read more For whatever reason, Dr. Mona Shangold really really wants you on the pill. I had a terrible experience with her a few years ago that resulted in a heated discussion to say the least, and I never went back. The office was pretty old and decrepit, too. Take your uterus elsewhere, ladies!

I had no idea so many other people have had the same experiences i have with "doctor" shangold…read more... She's a terrible human being who pushes pills and mis-diagnoses patients to make extra $$$. She told me i had pre-cancerous cells and had me do tons of labwork ($$$$$$) then said i was all better. Also they do not give courtesy calls for your results. What if i don't own a pc to check my results? You cant just call me and leave me a voicemail?? Ugh. Go somewhere else. Planned parenthood is even a vacation resort compared to this failure of a person/staff. Not to mention the office is a crackhouse.

My mom has been Dr. Abdul-Rahman's patient for years and she has been absolutely wonderful…read more Scheduling is always fast and easy and my mom said she never had to wait long to be seen. My mom's English is limited and requested Dr. Abdul-Rahman call me whenever important information needs to be relayed. Dr. Abdul-Rahman has always called me personally to update me on my mom's progress after every important visit (with her consent of course) and has always been patient in answering all of my questions and concerns. This is truly a luxury nowadays as I can never get a hold of my own doctor and can only communicate information through her receptionist and sometimes NP. My mom had an issue a few years where she needed repeat imaging but her PCP misread her chart and told her she did not need it. I called Dr. Rahman and she immediately answered her phone and offered to send the script for the imaging if we cannot work it out with the PCP. I'm so appreciative of her time and patience. I really wished she could be my doctor but unfortunately she is not covered under my insurance. I highly recommend her!

The reviews that say that she doesn't have staff are correct but I'm not going to let that…read moredetermine what I think is very good care. Dr. Abdul-Rahman is extremely attentive and takes time to explain everything in detail for a layperson. I've never felt more informed. It is a little weird that there's no staff, and I took away 1- 1/2 stars for not being able to easily get in touch with her and the glitchy app (I'm assuming because she doesn't have a hospital affiliation is why she's not on the more robust (MyJefferson) portal).

The negative reviews scared me, so I had to share my experience for someone who might be having the…read moresame worry. IUD insertion experience, no insurance: I had a flawless experience from start to finish. First, there were two volunteers in front of the door who ushered me inside. A protester was outside and one of the volunteers put her arms around me and swept me inside so kindly and quickly to avoid him. The service at the desk was excellent -- I did not need to provide any paperwork to prove my income or household size -- I simply wrote down my monthly income and living expenses on a piece of paper and passed it back to the employee with no questions asked. I paid without insurance and personally qualified for about 90% off the standard charge. The office, bathroom, waiting room, and examination rooms were all very clean, bright, and pleasant. I spent no time at all in the waiting room -- I was called to be seen as soon as I collected my urine sample. The bathroom was a large, single gender-neutral bathroom and I was able to put my urine sample in a box right there in the bathroom. The nurse that inserted my IUD was wonderful, kind, and comforting. She gave me all the information I needed and answered all of my questions. She talked me through everything that would happen during the procedure ahead of time and again as each step was happening. She also showed me all of the tools she used. The insertion took less than 10 minutes and was 99% pain-free (briefly felt like period cramps.) I was given ibuprofen and cervical numbing at no extra charge. I was given privacy and was able to leave the room at my leisure once it was over -- I was invited to take my time to stay and rest if needed. I was given a water bottle and pads at no cost. I did not have to check out when I left. The volunteers at the door greeted me on my way out, and once again shielded me from the protesters. A woman walked with me all the way to the end of the block. (I gave her a hug -- she was an angel.) I was blown away by how easy my experience was and how kind the employees and volunteers were. I will be donating to Planned Parenthood for the rest of my life. I am so grateful for their services. Access to this birth control has the potential to prevent an abortion or a birth that I cannot afford. Please promote education about PP's services and the ways that they help prevent abortions and save women's lives. Thank you Planned Parenthood staff! Peace and love!

They were extremely kind and made sure I understood every step of the process. People left reviews…read moresaying there were protesters outside, but there were none when I went. I got there right when they opened and that was perfect because I was the first one there so I was seen right away. The place was very clean and I felt safe and comfortable. They were also very thorough.

Wonderful spot! The staff is super courteous and the doctors and clinicians are excellent. I highly…read morerecommend this clinic for all of your needs and encourage you to select this Dr. She was a wonderful and extremely intelligent doctor for all our needs and questions. We will be back for the next one!

Love the Nurse Practitioner here. Kind empathic and professional !…read moreShe took such good care of me during my pregnancy!