My daughter had an appointment today at 9:20am. We waited in the waiting room for over an hour…read morebefore I asked how much longer the wait would be. Multiple other children went back who arrived after me, which was frustrating. I was told by the front office staff that I was welcome to reschedule my appointment, after waiting an hour with my toddler and newborn, or I could wait, but they did not know how long it would be. I waited another 30 minutes with literal tears streaming down my face as I'm rocking my screaming newborn who's literally starving because she doesn't have any milk due to the long wait time. I was offered formula from the back, which is actually a kind offer, however my child doesn't take that formula. I never imagined the wait would be that long and I would need a second bottle. Multiple sick children came in and were coughing and sneezing in the tiny, and albeit dirty, waiting room. There is no separate area for well kids/people to sit so you are forced to share space with unwell children as well, which is not common in practices now days. I was very excited about finding this practice because it's closer to my home and also my younger daughter had her visit there the day before and the wait time was under 10 minutes. I was shocked with the outcome of today's events, especially since there was no explanation other than "we have multiple bookings to fit everyone in". I don't feel it's fair for me and my toddler and infant to sit waiting for 1.5 hours for providers to double book themselves. I will be reaching out to management to see how this can be rectified to not happen again. My review is edited to show my experience and will be updated after speaking with management.

Millennial Medical,always gives me excellent care.The team as a whole are very professional and are…read morealways there to help Madison Delk,is wonderful. She provides services for several of my family members. We have been going to her for years.The office staff do a fantastic job also. If I need anything they are right on top of things. I happy they are here for the community.

It has moved! As of 2 days ago, it opened in the new MMC building at 2668 Lascassas Pike, just…read morenorth of where Dejarnette intersects with it. The receptionist was very nice, and the wait wasn't that long. I appreciated that they took me at my word (about having a bladder infection) and got the urine sample first, before going through the interview part of the visit. Evan, the NP, was great! He listened well and looked at the recent urine culture results I had from another visit out-of-town. He even proactively(!) prescribed the oral yeast-infection treatment to take with the antibiotic (Thank You!!!). It only took about 45 minutes and I was on my way to the pharmacy. One odd thing, given that it's a brand new building, is that the height of the toilet is not ADA compliant; it's not even "chair height," which is slightly lower than ADA height (and, in my opinion, more comfortable for short people like me). Evan had also noticed this and was going to tell the manager. Hopefully, they will listen and fix it. Overall, a very good experience.

I received care for a urinary tract infection. The care I received was quickly provided and…read moreexcellent. It was a Sunday and my standard provider was unavailable. What a relief to receive quick and thorough care. The receptionist was efficient and warm. I staff and practitioners were excellent.

I never expected to be writing this, but after five years as a patient of this practice, I feel…read moreit's important to share my experience. I've been a parent for ten years, and for the last five of those years, we have Silver Hill Medical Clinic as our primary care office. Anyone who knows me or has followed me for a while knows that when I find a provider I love, I am incredibly loyal--and that I am also a very strong advocate for my children. I don't take speaking publicly about medical care lightly !!! We began seeing this practice at the start of COVID, and Dr. Sandy became my trusted primary care provider. She walked with me through two second-trimester pregnancy losses, the mental health crisis that followed, and many deeply vulnerable seasons. Over those five years, this office has seen all four of my children, including multiple visits when they were infants and toddlers. I always felt heard, remembered, and genuinely cared for by Dr. Sandy herself. Unfortunately, a recent experience with the office staff completely shattered the trust I had in this practice. When I called seeking care for my 10-month-old--who they had turned down earlier that day when my husband brought her in. (But she had been seen at this office just weeks prior). I was told they "do not see children under two" and that this has always been their policy. This policy has never once been communicated to me in five years of care, despite clear medical record proof (posted public and pinned on my personal page) that they have repeatedly seen my babies and young children. When I expressed my confusion and frustration, I was repeatedly told they had "made an exception" at her recent visit, even though this was never mentioned at the time. The staff showed no empathy, insisted the policy had always existed despite the documentation, and ultimately hung up on me. If this truly is their policy, I can respect that--but being turned away without warning, CONTRAINDICATED BY YEARS OF RECORDS, and treated with such dismissal was incredibly upsetting. What has been most painful is the complete lack of follow-up. After years of loyalty and deeply personal care, Dr. Sandy did not call, did not message me directly, and made no attempt to address what happened outside of the message you see below. I waited through the holidays, hoping to hear something. I never did. Even a brief portal message was unsigned and impersonal. Losing a provider I once loved and trusted is devastating. We will not be returning to this practice, and I can no longer recommend it--especially to families with young children. I'm sharing this with documentation so others can make informed decisions about their care.

Wonderful Dr Office!!! They take real good care of you!! Last minute pop in, or scheduled…read moreappointment. They will treat you just the same! Love this place!

They were wonderful I felt like Lauren really listened and took time with me. Bella is great tooread more

At first my care was okay, the man that was my first therapist would look at me like a meat on a…read morebone and it made me feel uncomfortable so they switched me therapist after I said something and she was great until she started adding patients to my schedule so instead of one on one therapy to focus on the healing I required there was less and less time for the focus on my healing, I was always stuck on the sit down bicycle when first coming in and again my healing not being met. And the very last time I met with my therapist, she scolded me for missing some appointments because I had strep(didn't want anyone else getting it), and I did accidentally have two appointments at one time, which I apologized for. And her schedule all the sudden changed and all the other therapist started leaving, so I was finally told after not seeing my therapist for almost two months that they were looking for somewhere else that took my insurance. They weren't doing my therapy any more.

They advertise "Walk-ins" are welcome, however I beg the differ. Receptionist ask upon arrival if I…read morehad an appointment and I informed her that I was a walk-in. She directed me to the kiosk where I entered all my info, to include insurance. I waited over an hour and she called me up and informed me that I could not be seen as a walk-in on the first visit. What a waste of time!!!

I had my USCIS medical exam done in early February, and I truly cannot recommend this civil…read moresurgeon's office enough. 1. The price is very reasonable compared to other offices in the Nashville area, which immediately put me at ease. 2. Dr. Steve Samudrala is incredibly kind and professional. He treated me like a regular patient, not "just an immigrant going through paperwork." He genuinely cared about my well‑being and even took time to give me thoughtful advice about some health conditions I have. That meant a lot to me. 3. The immigration team is absolutely amazing. Morgan scheduled my appointment over the phone and was so nice and patient -- she made me feel much better about what can be a very intimidating process. Amber is such a wonderful woman. She turned what could have been a boring and stressful immigration medical procedure into a great experience. On the day of my exam, I actually made two mistakes on my paperwork (completely my fault -- I misspelled my name first, then added an extra number to my passport number ). I can laugh about it now, but at the time I was overwhelmed with work, life, and immigration stress. Amber and another newer team member helped me redo my paperwork twice without any frustration, only kindness and support. They truly saved my day and made everything so pleasant. My USCIS application has now been submitted for about a month, and I'm very grateful I chose this office. Thank you to Dr. Samudrala, Amber, Morgan, and the entire team for making such an important step in my immigration journey a positive and supportive experience. I truly appreciate you all.

Great therapist and front desk staff. I would recommend to…read moreanyone! Helped with my tennis elbow pain from years of multiple sports and lifting.

PacificPro PT and Dr. Mason have helped me regain my mobility and leg strength. Somehow I managed…read moreto tear the meniscus in both knees, which left me having to hold on to walls or counters to walk around my house and eventually using a cane. After being treated at PacificPro I have regained strength and muscle in both legs and rarely need the cane. I feel confident and strong again. Dr Mason is so knowledgeable, encouraging and tough!! Ohh it hurts so good!! Naomi, the front desk manager, is friendly and accommodating with my schedule. She always greets me with a smile. I definitely recommend PacificPro

Was in town for a high school graduation and had to come here because of a bad cough and fever…read more Very nice, modern facility with a welcoming lobby. Very easy to make an appointment on line. Arrived a few minutes late but was not an issue. Receptionists were very nice and informative. Got in to a patient's room within 5 minutes of checking in and completing two pages of paperwork. The nurse practitioner was very thorough and took down my symptoms and history. Dr Bloom came in about 20 minutes later. He was informative, pleasant, and thorough. Prescribed a decongestant and gave a recommendation on a OTC expectorant to take. Very happy overall with the experience.

Physicians Urgent Care Franklin. Is there "zero" stars?…read more What happened to this group/office? They used to be so good, the dr's there were awesome. Now, all that looks to be long gone. I can chat gpt my own symptoms, thank you very much, and save $75 rather than have them do it. Not a huge confidence booster in their "expertise" when they say they have to put my symptoms in the system to see what it could be. Maybe, you can ask diagnostic type questions instead of "did you take any advil or tylenol?" The medical field has done way downhill if this is the future.

I have been going to Hometown for over a year, and I have not had a bad experience. Dr. Burton is…read morea wonderful PA and listens to you. The office staff are so nice and understanding. I would recommend Hometown Medical to anyone that needs a PCP that listens to you.

Good Dr office unfortunately they are no longer open on Saturday wish they notified patients before…read morethey try to come there I lived 30 min away was just a waste of time for me to come there now looks like I'll have to call to make an appointment during the week