My wife went into labor 5 weeks early. At the time, she didn't even know she was in labor -- she…read moredescribed it as the 'constipation from hell' and we were both pretty confused and scared. We came to the hospital and met a calm and confident receptionist who helped us to the labor and delivery unit. A team of nurses walked us through delivery and the 12 days our little guy had to spend in the NICU afterward. We received excellent care and are grateful to the nurses in the labor and delivery and NICU units for saving our son's life.

How does it take 5 hours to read a simple ultrasound? By you farming out a simple procedure made a…read moreprecautionary trip, miserable. I will bypass your Children's ER everytime going forward. You put your staff in a very bad situation and your customers in worse.

Nurse Evelyn literally saved my life one time. A wild ride, great experience, but do not plan to…read morerepeat. She's the best.

In line with so many other reviews I am extremely disappointed with the service. I went in and was…read morediagnosed with Strep on a Tues. I was given two scripts. The pharmacy called and said they were out of one so called back at 5:03 to ask them to send it to another pharmacy. The clinic failed to call that one in before they closed at 730, leaving me in pain all night. After three days I wasn't feeling better so called to get a different antibiotic. After three calls I was finally able to speak with someone at 7:05pm. They simply told me they wouldn't call in another script, despite being told they would on my first visit, and would need to come in again the next morning. Obviously this would cost me another $350 out of pocket. Not to mention I can't help but feel like they didn't want to deal with me being just 25 minutes before closing. There are many good walk-in clinics to choose. Vanderbilt doesn't appear to be one.

This is Luke a minute clinic, it's located at Walgreens. I went there with a flu type symptom, they…read moredid a corona test and told me I had slight flu, no prescribed medications, 12 minute vist that cost me $340 after insurance. Should have been around $120 without insurance.

Brought my stepdaughter in to have her finger x-rayed for a possible break. The waiting room was…read morenearly empty and they took her back right away. After more than two hours in the waiting room and watching 10-12 other patients come in, get treated, and leave, I decided to make use of the downtime and write a yelp review. I have been sitting alone in the waiting room now for the last twenty minutes, and it appears that everyone that works here has gone to lunch. This used to be a good walk on clinic, but it seems they have let things slip a bit. There are better options available for sure.

I had a wonderful eye exam today with Dr. Nathan Podoll! This was my very first appointment and I…read moredidn't know what to expect. I found this doctor and his staff to be exceptional. They were very professional, caring and kind! I would highly recommend this doctor to anyone that is seeking professional eye care!! Robert Hayes....Spring Hill, Tn.

Fantastic place to get blood labs drawn. Really professional staff and very friendly.read more

What's the point of showing up when the receptionist ghosts you and all the available spots are…read morereserved online by people at home? That's full disrespect. We literally had to leave after waiting. If that's the way you want to operate, the physicians should just stay at home as well.

Do not waste your time at this clinic. I stopped in with redness in my eye one afternoon thinking…read moreI could get it checked out and some eye drops. The nurse looked at my eye several times and then googled on her laptop the entire office visit. She said she couldn't prescribe eye drops or do anything for me. She did look in my throat and ears. She had no idea how to treat me and said I needed to go to the ER. I told her I did not need to go to the ER and left. I then went to my eye doctor. It was nothing serious and my eye doctor prescribed me some drops. I was VERY SHOCKED to get a bill for $104 when the nurse did nothing but google conditions on her laptop. This was the worst clinic experience of my life and will NEVER make that expensive mistake again.

I always go here when my kids need to get seen when they are sick. They are always fast and…read moreefficient and so kind my kids love the nurse practitioners. Highly recommend if you cannot get a fast appointment at your pediatrician to get medicine when your kids are sick. I've gone when we've had strep/flu/uti all fast diagnosis and super friendly staff.

Dr. Carrillo butchered by breast! * BEWARE VALID, NOT…read moreDISGRUNTLED While attempting a simple abscess procedure, Dr. Ysela Carillo carelessly ruptured by implant! My implant was completely deflated and I had to have corrective surgery as a direct result of her negligence. She did not accept responsibility, did not follow -up regarding her initial procedure, her front desk staff ate breakfast at the front desk while I was checking in...(my first clue). I HAD TO PAY FOR THE DAMAGE SHE CAUSED OUT OF MY OWN POCKET!!! She offered no apologies. I went to Dr. Carillo at Williamson Medical Group, a breast specialist, to correct a minor infection in my breast. She ruptured my implant before she was even close to finally finding the source of my infection. I would not recommend going near Dr. Carrillo or Williamson Medical Group with a ten foot pole! I deduce incompetence or at the very least, too rushed to pay attention to her patients.

I've been a patient at Gracepointe for years, and unfortunately my recent experience has been…read moreextremely disappointing. I rely on prescription-strength allergy medication (Zyrtec D) because over-the-counter options do not work for me. The week of Thanksgiving, I realized I was running low, so I called the office and spoke with Christopher, who said he would speak with Brenda--the provider I normally see--and that she would call me back. I never received a call. The following Monday, I called again and was told there was suddenly a letter in my file discontinuing my medication because I've been on it for five years. This was news to me. On 12/3/25, I spoke with the office manager, who said she would look into the situation with both Rob and Brenda and call me back. Once again, no one followed up. The staff at this facility knows I get seriously sick from allergies, yet no one seems concerned or willing to communicate. After this experience, I cannot recommend Gracepointe to anyone. Their lack of follow-through and disregard for patient needs is unacceptable.

Amazing care! The doctor was so thorough and helpful. I love how she took her time to explain…read moreeverything. The staff was kind and helpful and we will definitely be going to Gracepointe Healthcare for any future medical needs.