I would give Living Spaces zero stars if I could…read more We purchased a standard king mattress from Living Spaces and recently discovered that the mattress delivered was smaller. Because we trusted that the correct product had been delivered, we had no reason to suspect an issue until we began experiencing problems with the fit. The incorrect mattress size has left a dangerous gap between the mattress and bed frame, creating a serious safety concern for our family. We have young children who often sleep in our bed, and there is a risk of a child becoming trapped between the mattress and frame. What is most disappointing is the lack of accountability and customer service. A mistake made during delivery has now become our problem, despite the fact that we paid for a different product. Customers should be able to trust that the items they receive match what they purchased. I am sharing this review so other customers will double-check their deliveries and measurements immediately. Had we known sooner, we would have addressed the issue right away. This experience has left us feeling frustrated, disappointed, and concerned for our family's safety.

We were greeted when we walked in. There weren't any pushy salesmen hounding us while we walked…read morearound. This place is huge and has a huge selection to choose from. They even have a playground for the kids to play in while you shop. They also have a bar area and you can actually order food and drinks as well. This has to be one of the most upscale furniture stores I've ever visited in my life. We are not in the market for a new furniture set, we are actually looking for an entertainment center. In the event, we do start looking for actual couches, we will definitely come back here.

I went in last week for a new desk - not a big purchase - but I was greeted quickly and warmly by…read moretheir employee Robert Jones. Robert was very patient with my questions, my needing to see every desk in the store, and with my eventual purchase. And beyond his patience, his knowledge about their products was exemplary. I highly recommend Havertys and Mr. Jones specifically.

We purchased a Regis Sectional for $7499.99 and it was delivered 08/2022 we paid $999.99 for the…read moreGuardsman Gold Plan. We have had multiple issues including a broken recliner since March. Let me just say the warranty program SUCKS. They are non-responsive, unprofessional . The saddest part is that Haverty's has nothing to back up their product or the warranty plan they sold to me. Below is the latest response from Haverty's "Good afternoon, we apologize. The needed part is imported. It takes little longer to arrive than a domestic part. Please contact Guardsman if you're needing to discuss the claim. Thank you."

Everything! PATRICE #1103536…read more Has the best customer service . I am a Manager in the automotive industry and she Takes my team to the car wash . Her personality with her counter help , Rodney . Gave my Wife and I the best service . My wife will be back to buy more Thank you PATRICE ! Sincerely Jaime Hernandez

I really dont know what it is about the people that work here...somber, rude, do not greet people…read more That is my #1 pet peeve at small stores. I was waiting in line to buy a gift card. 2 ladies at the register, one being Camille. Neither one greeted me. And today was a hell of a day which would have been nice if I got a "good evening, I'll be right with you" nope didn't get that. And just so indifferent when I went to go Pay. Maybe I should of been the bigger person and not snatched my receipt from her after she said..come back to see us....which no I will not. And I'll definitely tell my friend that's getting this gift card to go to a different location. Maybe people are nicer and like their job there.

Nice store. Very well stocked and lots of options and ideas for decorating the house…read more Staff was very friendly and extremely helpful! The value for the price was great. They offer military discounts!

I love walking around in here, they have some wonderful home decorations. The prices aren't as…read moregreat as they were when it was Garden Ridge, but they have more "modern" selections.

James helped us out and he was great. We went to a few other furniture stores and they weren't…read morehelpful or tried to get her to return her new bed and buy one from them (Bob Mills). James was awesome and not pushy. We'll be going to rooms to go from now on.

I have been waiting two months to get my furniture and then they just called and said they won't…read moredeliver it for another two days so I won't get my furniture till Wednesday. Terrible service terrible terrible.

I recently purchased 2 recliners from James Ramirez. He was…read morenot pushy, he waited patiently for us to decide and he was very informative. Once the recliners were ready for delivery, we ran into a little snag, but between James and Jose Guerra (store manager), they were able to overcome the problem and both recliners delivered today exactly at the time they promised. The delivery went smooth and we love our new recliners. 5 stars for James Ramirez 5 stars for Jose Guerra 2 stars for the fulfillment process that Ashely uses.

Do not shop here! I pre-shopped for couches yesterday, 30 July, and my sales people were Rachel…read moreand Dan. Both were very pleasant, allowed me to look and answered all my questions. Today that all changed. I returned with my wife and found today's sales people were off the charts. We are a professional couple who own multiple homes and in our 50's. If we find something we like we buy it, we pay cash, we don't finance anything. We came here just to look at sectionals and felt like we were at a used car lot. We were swarmed as soon as we walked in the door and even though we told the individual that we didn't need any help, and that we would come find him if we needed anything, he proceeded to try to talk to us and follow us all around the store. My wife finally got agitated and said we just wanna look at furniture can you please just leave us alone. Not 30 seconds after that the manager comes up to us and introduces himself and says he wants to know if his staff is giving us everything we need. He asked if we had ever been in before, and I told him I was in there yesterday by myself just looking before I brought my wife. He actually told me "oh yeah, I don't remember you". What a jerk! We politely told him we just wanted to be left alone so we can look at furniture and he also proceeded to follow us around the store and try to talk to us. This was the worst furniture shopping experience we have ever had. We even told the initial sales person that we can get everything they have in the store discounted through AAFES (armed forces exchange service) without tax so we weren't planning on buying anything there. We just wanted to sit on a couple of sectionals to see if there were any that we liked. Despite saying that, he still came back and kept hounding us and every time we were around the corner, there was again. He seemed very desperate to sell something and offered a steep discounts off the price shown. I felt like I was bartering at a border town. We finally found a side door and just walked out. Not sure who would buy anything from this store. If you want to be bothered, not actually be able to look at the furniture, but constantly be surrounded and hounded by sales people, then this may be the place for you. If you just want to look at furniture, take your time, talk to your spouse, and just make a good decision, this is not the place. Avoid at all cost! PS this visit was Friday, 31 July at 5 PM.

Excellent service always. Many thanks to my sales…read moreassociate, GiGi. Great customer service, very responsive with text notifications and emails.

The staff were incredibly helpful. They took their time to make sure I got what I wanted and worked…read morewith me on my price point. Delivery was quick and they did a great job.

So the customer service here was great. As well as the prices and the furniture here is great…read more My only issue is, I've ordered a bed may 22. We were told it would be 1-3 weeks for delivery because it was coming from California. And that he would keep us updated. I wasn't happy about the time line but had been looking for a good day bed for awhile to use for my family when they came to visit. Which I did delay since I didn't have the bed for them to spend the night on. On June 5th we called on the status of our bed. Because we hadn't been called in 2 weeks. He told us it would be another 4 weeks. And he would keep us updated with calls and texts. It's June 27th now. Which he still has 6 days to deliver. But we haven't been updated at all since June 5th And he said he would keep us updated so we could make sure someone was home for delivery. I would not have agreed to this purchase if I had known it would turn into a 6 week wait. We plan on calling again Monday June 28th. I'm pretty disappointed in the lack of updates that he promised us. If it's another couple weeks wait when we call, I do plan on canceling the order and purchase a different day bed as I have family coming over July 3rd and need a bed for them. I will update my review based off how the owner handles our call/refund.

I do not recommend this place to any one dont waste your money in this junk yard I bought a bedroom…read moreset and not even a year and the bed frame broke and to top it off I was sold a mattress full of bed bugs they say they have guarantee and thats a lie taking these people to court