Woo hoo! Delivery scheduled the same week and it went smoothly. Bathroom vanity and bookshelf…read moredelivered to 2nd floor. Good!

So Miranda who goes by "mi mi" needs to remember she works there and WE shop there. There's a…read moredifference. First of all, she needs to learn how to welcome people into the store and not just stare and ignore people and not even try to talk to people. My checkout experience was terrible with her. Tried small talk and got silence from her. Literally!!! Secondly, someone needs to train her on how to use the computer bc either she didn't want to do her job or she has no idea how to do anything on the computer. She had to "redo" it like 5 times with the customer before me and with me. And lastly, (the main reason why I'm leaving this review), the AUDACITY with this lady to talk about other customers while customers are literally standing right next to her waiting....she spoke badly about an Indian gentlemen that goes into the store to buy rugs and how she can't believe he could actually have a house that big enough to even buy that many rugs so she believes he resells them. Thankfully the customer corrected her and said "we don't know that". And she's like "oh come on you think he actually has a house that big".....seriously pathetic of her. She should be fired. On another note, Mike was there and was the sweetest person and introduced himself and asked if he could help us with anything. Miranda you need to reassess your morals and remember YOU work there and WE are shopping there...sad woman. It's hilarious, workers like these act like they're somehow better than the customers when they are the ones working there lol. Leaving two stars bc Mike was cool but miranda, awful soul.

Was very interested in a new bed and mattress. in the store I had to approach "chatting" sales…read morepeople. one showed me around quickly and really needed to read the tags to even give me a price. did not really seem to want to be bothered. had me fill out a form for an estimate. I asked to include delivery and cost of set. said I'd receive an email later that day. it's a week later. I have no estimate. I called a the woman asking questions about the salesperson. how old was she etc. promised I'd get the quote today. probably won't happen she didn't ask my name. Guess they don't really want to sell their furnishings considering the prices, I'm sure they lose many sales due to inattentiveness and zero follow up. their loss!

We purchased a bespoke kitchen table and chairs from Penny Mustard. We chose a stain that blends…read moreperfectly with our wood floors and oak cabinets. We're very pleased with our purchase and staff was helpful and courteous. We'll certainly consider Penny Mustard with our future needs.

Great experience all around from the moment we stepped in to the store to the moment the guys…read moredelivered. Will never buy furniture from a big box store again.

Best furniture store I have EVER been to! Everyone who works there are very helpful and kind!!!…read moreThey have a great selection of furniture for GREAT PRICES!!! I bought a sectional from them, which was great quality! They delivered and assembled the sectional very fast and carefully! I also ordered a mattress from them and they delivered it the next day! I'm so happy that I found them!!! I will definitely be coming back! Very happy customer! :)

i'm adding my google review here since i feel yelp might help get word out on the amazing…read moreexperience my boyfriend and i had thanks to Zack yesterday. My boyfriend and I were at Bob's lastnight looking for a sectional couch for the new place. Right from the moment we walked in, Zack welcomed us, and even explained the pricing and signs to me in detail that way we knew what to look for. He even tailed around the store at a respectful distance incase we had any questions about furniture pieces! He was respectful, personable, informative, and EXTREMELY patient with our indecisiveness. We probably broke down price points for 7 different couches and sectionals before deciding on a beautiful piece. Zack tailored to our specific needs and spacing in the room, adjusting the sizing and custom ordering specific pieces of the couch. We had a great experience, and even ended up getting the matching recliner last minute. We will definitely be back for future furniture. Thank you so much to Zack and management for all your help and assistance, and for the perfect couch and recliner!

Was scammed into buying goof proof. I came about a stain a couple months after furniture was…read moredelivered was told to wait a while now I'm told they only do one spot. I put in a claim a month ago and never heard back. I cashed store manager who just said oh you have to call goof proof. I want My money back for a service I cannot use.

Have been completely obsessed with this place for years. I probably shouldn't tell the yelp world…read moremy secret. Ha. I always find awesome pieces here- large and small and always great quality! If you're looking for something special or to furnish a rental Property quickly and easily this is the spot. I bought a brutalist armoire cabinet here for $400? and Its valued at $1000+ beautiful solid wood piece. This is a great spot to stop in and walk around- you never know what you will find!!

If you're looking for resale furniture in the Chicago area, it's almost essential you visit…read moreJubilee, both their Carol Stream and Lombard locations. They have the largest selection by far, and most of what they accept is in good condition. There's always something interesting in their collection, which at any time has handmade, vintage, collectible, and other unique items alongside more conventional ones. The more desirable vintage and antique items won't be cheap, but they'll be cheaper than at a curated vintage or antique furniture shop. Jubilee isn't a thrift store, and in some cases their prices can be a bit high. Everything is final sale, so there's an element of "buyer beware," like most resale shops. They put the brand name on the price tag if it's a selling point, but not so much for cheaper brands. Once I purchased an item here, and when I got home I found the label and saw it was made in China by a low-end furniture company. I never would have paid as much had I known, so I felt a bit duped. However I still wound up going back as I never found as much furniture I liked anywhere else. And for what it's worth, the item has held up. Most of their service is provided by volunteers, who are nice, but some are more knowledgeable than others. To sum up, it's not perfect, but in a retail landscape where most new furniture is either flimsy "manufactured wood" or ultra-expensive high end brands, Jubilee helps fill an important gap for affordable quality furniture.

As a person that loves to decorate and loves a bargain even more, At Home has some great options…read morefor home decoration at super reasonable prices. I love Marshall's and TJ Maxx and At Home tends to run a little cheaper but the quality is still great. My favorite part is their candle aisle! An entire aisle dedicated to candles and organized by their regular and then seasonal candles. There are plenty of clearance sections too!!!!

"At Home" was advertised on Pandora radio during summer. As a homeowner, I wanted to see what this…read moresuperstore was about yet didn't have a chance to do so. Well, I should say I wasn't really eager to travel to a brick-and-mortar store since online shopping for home is more convenient, and often times, cheaper without having to leave the comfort of my own residence. The first impression I had was how similar it was to "HomeGoods," except it was a larger space. There were Christmas trees and decorations near the entrance, three (3) aisles of chairs I saw next, and planters, gardening essentials, poufs and ottomans against the walls. I then spotted some sofas, loveseats, and outdoor furniture toward the back of venue. I then walked through the rug and carpet department. It was quite disorganized. Items were picked over and placed on the floor instead of getting put back on the shelves. Well, this phenomenon was often seen in many retail stores post-holidays or on the weekends. I wasn't shocked, but I knew perhaps the associates and managers there could do a better job on maintaining the best visual. In addition, I noticed some items were damaged or having minor defects. Hubby and I were looking for a planning board with the days of week that we could write on daily activities or meal-prep-related messages. The one we originally wanted to purchase had a broken hook. Fortunately, we spotted another style on the other side. With that being said, conduct detailed quality check before you commit on buying anything at the store. Many tables already had scratches, dents, or uneven legs. I guess we would meet these damaged goods pretty soon at Marshall's, TJ Maxx, or HomeGoods with deeper discounts? No se, pero "we shall see!" The trip to "At Home" wasn't exactly a waste, even though I did have to admit the prices weren't exactly the lowest one could find. This is the year of 2018. E-commerce is now the sh*t. Therefore, I would certainly encourage you all to do more web browsing before cruising on the road.

We had interior decorator Kim, house now looks amazing and the custom order furniture was very…read morereasonable priced. Delivery guys were excellent.

Finally, after nine long months, my furniture has arrived! Yay!…read more I ordered the furniture on New Year's Day 2022, and today was the day. What brought me here was two-fold: the immediate reason is that they had a daybed on clearance and I needed a guest bed; I had been looking for a full-sized daybed since it could serve multiple purposes. In addition, I had been looking at sofas for months and noticed in their catalog a couch with arms that had a pleated arm, which I have not seen before. Usually in couches I see a standard track, sock, or some other similar arm, but I loved the look of the pleat. I had intended to only purchase the daybed, but decided I might as well just get it all. I didn't realize how backlogged they were so it's good I did. The process of ordering was... for me... involved, but others I am certain won't take as long. I wanted to make the perfect choice for me, so I looked at basically every fabric they had. You might think that's hyperbole but I honestly think I did. The only thing I knew I wanted was for it to be very firm and for it to have pleats on the arms. I spent 3-5 hours at the store that day viewing couches, fabrics, deciding on pillow fabrics, and so on. There actually was a big snowstorm that day and they sent a few people home and by the time I left I had to drive like 40 miles per hour home from Glendale Heights to Ravenswood, but Chris (who no longer works there) was very patient and the other folks who work there were great too. I need to get an ottoman for my new couch, and I'd be happy to work with any of these designers. However, my review is a bit mixed, unfortunately. Whilst working with the designers was good and they were very helpful, the delivery wasn't as good. I decided to err on the side of a higher review so that I don't give too much weight to this somewhat small thing, but the delivery was a problem in two ways. One, when I asked the guy if he could lift the daybed slightly so I could adjust the rug that was underneath, he gave me a look like I had called him a slur and grudgingly moved it a tiny bit. His reaction made me not want to ask him for help so I just struggled with it later on my own. Secondly, I noticed when I returned upstairs that they had gotten some sort of brown goo on my brand new (fewer than two and a half weeks) painted walls. I tried washing it off but only got so much. So now I have to correct that, which is really, really annoying.

Home Goods has a very wide selection of items for your home. They range from plates and dishes and…read moreglasses, to linens, to pet items, to different types of food. They have a great and wide selection of items. Everything in the store is discounted off list price so you'll always find a bargain.

This is a normal HomeGoods. I came here looking for duvet covers. They have a lot of…read moreking/queen/full sizes from Portugal. They don't have the big expensive brands but the duvet cover I bought was of good quality. I usually Google the brand names and products to see if they have good reviews or not. They also have a good selection of pillows, comforters, blankets, and sets. The staff was friendly but the employees were too busy talking to each other. They didn't even notice the customers waiting in line. They talk to each other when there are no customers in sight.

Follow-up review to my post, after receiving our product. We did the "Carton delivery" and set up…read moreeverything ourselves. It took just over and our to inbox, set-up, plug in and use but so far everything works great. We ordered covers online to protect the leather and chairs are so comfy, it is tempting to sit in them all night after dinner. We are happy with this purchase.

Buyer beware: We've been without a functioning couch for over a month -- and we do not recommend…read morethis company. We ordered a couch and selected a delivery date based on the delivery options the company provided. We planned around it, expecting a normal delivery of brand-new furniture. Instead, we've dealt with repeated damage, failed deliveries and no clear point of contact. And when you try to get help, there's effectively no human support to resolve the problem. Here's what happened from start to finish: Delivery attempt No. 1: No warning, then "it's damaged" On the scheduled delivery day, we received no advance notice of any issues. The delivery team arrived and told us the couch had been damaged at the warehouse and would not be delivered. The drivers even said we should have been notified ahead of time, but we weren't. They proceeded with the rest of the order, but once the truck was opened it was clear additional pieces were damaged, too -- specifically the coffee table and side tables. The drivers refused to deliver them because the damage was obvious. So after waiting for delivery, we ended the day with no couch and damaged items that could not be delivered. Delivery attempt No. 2: Couch arrives -- but defective and incorrectly assembled We waited for a second attempt. This time the couch did arrive, but it was in unacceptable condition for a new purchase. It had: * a rip/tear * improper assembly * a bend in the center * a bottom riser dragging * the wrong legs We were not comfortable sitting on it. We were also pushed toward "repair" as a solution, which is not reasonable for a brand-new couch that arrived defective and incorrectly assembled. Delivery attempt No. 3: The "replacement" is broken on the truck This attempt was supposed to be the fix: exchange the broken couch for a new, non-broken couch. Instead, the delivery team told us the replacement couch had a bent footrest while still on the truck. They said they tried to repair it, but it still wasn't functioning properly. After three delivery attempts, we were once again left without a working couch. Over a month later: still no resolution It has now been more than a month and we still do not have a functioning couch or a clear resolution. Communication has been slow and inconsistent, we've been bounced between people, and there is no single person taking ownership of the issue through completion. Bottom line We paid for new furniture. We've received damaged items, defective assembly, and a replacement that was broken before it even came off the truck -- plus no reliable way to speak to someone who can fix it. We do not recommend this company. If you're thinking about ordering, be warned: if something goes wrong, you may be stuck for weeks with no clear path to a resolution.

New to the area and since I've moved I've been looking for very specific pieces of furniture. I…read morestumbled upon CORT Furniture outlet and was very pleasantly surprised. Donna, the sales associate was very welcoming and informative upon enterance. She gave me the spiel and then let me do my own thing. It was very nice not to feel like multiple sellers were pressuring me like other stores. I really liked that they had a different variety of items rather than typical Amazon or Target mass merchandised stuff. There were your typical pieces but the styles really did range quite a bit. There final markdown room is not to be missed and made me regret not visiting sooner. I wish i would have found this place sooner as I definitely already bought some items elsewhere that I much rather would have purchased here. I'll definitely be stopping in here frequently to see the new items they have to offer.

This place is a hidden gem. There was a great selection of pieces and great prices. Donna our sales…read moreassociate was EXTREMELY friendly and helpful with explaining the process and store layout. She helped us get our order delivered before we left the store and it didn't cost as much as we thought. We found the perfect sofa and chair (on super clearance) for our guest room to finally complete our last room in our new home. If you stop in, ask for Donna - she's awesome!!