I love KC! We practically bought our entire furniture from them since we bought our home 6 years…read moreago. I went yesterday and their gone! Seems like the pandemic got to them . I will surely miss them!

Just called KC and they are still in business, just open by appointment only! Great company, my…read moreparents have had many couches made with them. Highly recommend!

Very large and spacious location! There's plenty of easy parking and stuff there to help you. They…read morehave a large selection of furniture, most of it does have dings and dents, but the quality will last for years to come.

I have never in my life felt so blindsided, disrespected, and outright humiliated by a sales…read moreassociate as I was by Michael at Restoration Hardware. And let me make something very clear before I begin: I have spent thousands and thousands of dollars at this location multiple times this year I've been loyal. I've been courteous. I've been nothing but kind. And Michael managed to destroy all of that in a single moment. Our interaction started off perfectly fine. Friendly, even. I was actually enjoying myself -- laughing, talking, having a genuinely pleasant time. Then he mentioned dealing with a difficult customer, and I responded with a compliment, exactly as I said it: "Yeah, it's too bad you guys have to deal with that stuff. I could never do customer service because it sucks how you have to stay and be uncomfortable and deal with difficult customers. Whereas in my job we have it easy -- you can leave the room if someone is yelling at you." I said this while wearing scrubs because I work in healthcare. I was admiring his patience. I was telling him his job is HARDER than mine in that way. I was being kind. And this man -- who is old enough to be my father -- stood there, stone-faced, and waited. He literally waited until I had swiped my card for over $2,000. He waited until the payment went through, until his commission was secured. Only then did he decide it was time to humiliate me. He looked at me and said: "Our customer service doesn't suck. I bet it's about as good as your nursing." Let me repeat that. "I bet it's about as good as your nursing." I am not a nurse. I never said I was. I never said the customer service sucked I was giving him a compliment. He assumed I was a nurse because I am a woman in scrubs -- as if every woman in healthcare is the same, as if our actual roles, specialties, and degrees don't matter. And this man -- this sales associate -- thought it was appropriate to throw that insult in my face like my profession was a joke he could use to put me in my place. I barely made it to my car before the tears started. I cried the entire way home. Because the way he spoke to me was not just rude -- it was belittling, sexist, dismissive, condescending, and deeply personal. This wasn't a misunderstanding. This wasn't a slip of the tongue. This was a man who waited until I paid, then intentionally demeaned me. And here's the worst part: the other two associates I interacted with -- a woman and a man -- were absolutely lovely. They were warm, kind, respectful, everything a sales associate should be! But let me be very clear: Because of Michael, I will never step foot in this location again. Because of Michael, this store lost a long-term, loyal customer. Because of Michael, I walked out of Restoration Hardware in tears after dropping two thousand dollars the same night. No one should walk into a store feeling excited and walk out feeling this way.

Smart owner! Store has no ambiance. Just sofas all over the…read moreplace. But nice ones!!! Lots of fabrics to choose from.

This place is unbelievable. Garret the owner himself came to visit us to see what kind of furniture…read morewe could fit in our areas. He did not try to oversell us and he was so incredibly genuine and kind. Empathetic to our situation. He put the furniture together himself and delivered it. Not only that but he took something old that we still had away. If you want to support honest local business, PLEASE contact Garret at GRW Furniture. You won't be disappointed.

SERVICE: I had a good experience working with Mr. Johnny T during my time at Ashley (Oxnard). HE…read morewas professional, informative, and easy to talk to. I appreciated him not up-selling or being desperate for the sale. I can't stand that and makes me not want to buy anything. He was helpful during my purchasing process. I, too, had a great experience with the two delivery guys (don't have their names, but could probably track them). They were professional and kind. WELL: I would use them again. *Note, I purchased the Beachcroft Nuvella Outdoor Sofa.

Very bad customer service and return policy. I have been a client since 2018 but the company did…read moresend me a bad chair and refused to refund my money even though the chair came broken. They would only offer store credit. Also they refused to return my sofa or offer store credit even though I tried to return it the same day because it was too big for my space There is an Indian man there with the name Hesham. And he was the highlight of this entire interaction. He was very polite and helpful but there is nothing he can do since it's the company's policy. I would give him 5 stars and give this company 1 star

I had an unpleasant experience with Monique on Sunday 6/28. So rude …read more I think one thing I used to like about this store was friendly , kind a a helpful staff. Apparently I interrupted her morning when she had to ring me up and bag my items. There was absolutely no line and no one in the store and she rudely pointed to the line que and said "the line starts over there but I guess I can help you !?" Then said nothing to me except " your receipts in the bag" .. Honestly someone needs to train Monique on customer service. I probably won't be back if this is the new trend in employees at Pottery Barn!

I will say that this outlet can be really hit or miss if you're looking for bit furniture…read morepurchases. But, if you can find what you're looking for, you're going to get an incredibly high quality piece for a fraction of the price. One thing we do like to come here for are for smaller sized options. Towels, back to school backpacks, etc. They always have a good selection here and things are reasonably priced. And, once again, you know because these are Pottery Barn, they are very high quality so you are going to get a great lifespan out of what you are purchasing. Staff here is friendly, but often times are confined to the register area. If you are looking for some help, you might need to hunt around a bit to find someone. However, once you do, they are always very helpful and will go above and beyond to help you out.

They have different selection of items to choose from with good prices. Things change often, so it…read moreseems, but that's the fun part, to see what new items they'll bring in. The staff was super friendly and helpful when we were looking for small patio furniture. Their Instagram videos are helpful and I feel up to date.

I purchased a dining table and bar chairs. The owner was so helpful and I couldn't be happier with…read morethe quality of the items that I purchased. This was the first time I visited Chancey's, but it won't be the last. They had a lot of items at great prices. One word of advice is that if you see something you like, don't wait to get it, they sell things fast!

I was very pleased with all aspects of the transaction when I purchased a couch and leather chair…read moreincluding sales, customer service and quality

Beware: What you measure in the store is not what gets delivered…read more My experience with Reed's Furniture was a total nightmare. We bought a sectional months ago based on a spec sheet provided in-store by our sales rep, Toni. When the couch arrived 6-8 weeks later, it was 7.5 inches shorter than the ordered specs--missing nearly a full seat's worth of space. Toni initially agreed it was incorrect with photo proof and promised a replacement corner piece in 6 weeks. Instead, after weeks of us chasing him down through excuses and unreturned calls, he sent a generic text stating the vendor treats measurements as "approximate." Coming from a sales and construction background, I've never seen a business operate like this. They will happily take thousands of dollars based on precise spec sheets, only to hide behind "approximate sizes" after delivery. Save yourself the headache and buy elsewhere.

Tyler was very helpful set up the appointment timely. Courteous throughout the conversation.read more

For the first month the couches did great. The following month the power controls on the side of…read morethe couch stopped working. Seats already feel like they have less cushion than before. One seat kinda looks like a flat pancake compared to the others. We bought them thinking Lazboy was the best but soon realized all your buying is the name. Same junk as all other couch brands. And delivery with them is horrible I watched them lay the couch on its side on the concrete outside my doors scratching it. They sent out a replacement couch to fix the problem and ended up doing the same thing to the next couch but worse. I had to refuse delivery of the replacement couch as it was in worse condition than the original