We had traveled 2.5 hours to drop our son off at college. What started as a small rattle had become…read morescary. It was 2pm on a Saturday and few auto shops were open. We pulled into Jiffy Lube and they looked and saw it was the water pump. They could have turned us away and told us it would be Monday, but they seemed to take it as a fun challenge to get us in and fixed and able to return home Sunday as planned.

Highly recommending this jiffy lube in Angola due to my recent experience with the manager Chris…read moreDaniel and his great staff. Had an appointment for Dec 19th for new tire install and lube for my classic 89 Trans Am. The tire supplier I used sent the wrong tires to the shop which created a delay. That's when Chris jumped into action to get me replacement tires asap since no one in town had what we needed. After new tires installed promptly and lube work completed we attempted to drive off only to have the classic die out in the street. Chris and his staff jumped into action to push the car out of the street and back into the shop. Within 5 minutes diagnosed that the fuel pump relay is bad and was able to get new replacement parts and have us on the road quickly. So not only did they come thru once.... but twice they went above and beyond to Get the old classic on the road. Highly recommend the great friendly staff and very knowledgeable talent to work on your newer car or classic like mine.

Nice beer selection and good smelling food being prepped in the kitchen area as well. Beautiful…read morepart of OH

As a repeating customer, trying to give this business every chance to be successful, but they just…read moreseem to keep screwing up! Limited hours during the time of year "summer" when you gotta make it. All you have in the winter are the locals to support you! Running out of food and now gasoline!! Did I mention over $4.00 for a beer!! Hope you can turn things around as we need your business for our lake to be successful!

Sales team is very informative and helpful. Would definitely come back here when it's time for…read moreanother car. 10/10 would recommend to a friend!

Sara was a nice and friendly. The oil change was done in a respectable time. Clean waiting area…read more With coffee and snacks

They did a great job towing a travel trailer for us this morning. They were quick to get it…read morehere..great price

These guys are top-notch. I've had two different cars brakes go out on the highway and they were…read morehere to save the day, tow me and fix me up. The old guy that owns the shop is very sweet and got my car done in a good amount of time. I live over an hour away now and this is the only place I would even consider taking my vehicle. They also will not over charge you if you are a lady or tell you that you need work done that is not necessary.

Stopped over enroute to Chicago. This is a neat place with decent restrooms and good food options…read morefor a travel plaza/ rest stop.

says open 24 hours and I had to take a massive dump. ended up of course not being open 24 hours.read more

Monroe provides good, reliable service for your vehicle's mechanical issues such as brakes, wheel…read morebearings, alignment and of course exhaust systems!

Came in for an estimate on some troubles I was having with my vehicle. I was told that the…read moretransmission needed to be replaced to fix the issue. Which would cost thousands of dollars, naturally. I went for a second opinion as the issues I was having didn't align with a bad transmission. Turns out it was just a sensor that needed replacing, costing only a few hundred dollars. Once the sensor was replaced by another shop the problems ended. I have been here multiple times through the years as they are the closest shop, but Everytime they asses the problem they are WAY off. I don't know if it's poorly trained mechanics or if they just assume anyone who isn't a professional in the auto industry is just completely clueless about vehicles. With the Internet being a thing and people being able to search up problems and be able to have a general idea what might be wrong with their car, you would think shops trying to intentionally scam customers would not longer be an issue. I'm not saying that's what happens there, it could be constant honest mistakes. Even when I took my car there for a simple oil change, problems arose. So I'm more willing to accept possible incompetence.

Reliable, honest, trustworthy are just a few of the words to describe Bryan Best one. From the time…read morewe entered we found friendliness, quick service, and professional courteousy. We were there for new tires and when the tech called us, stated we did not need new tires, the ones on where still good. Can you imagine someone being that honest. No questions asked, we Best one.

Overall amazing customer service fit me in right at closing time when I needed some tires…read moreBalanced.The techs had them done and loaded back into my truck by the time I got done paying and walked out the door.

My wife and I were traveling when we had an issue with our vehicle. We found Estle on Google and…read morecalled their service department to see if they could take a look at our truck. Dave answered our call and told is to come on in. Rod, our service technician, had the issue diagnosed in less than 15 minutes, took us out to the shop and explained the issue and resolution, and got us back on the road to Michigan! Rod and Dave were very pleasant to work with and, after getting us in and back on the road so quickly, they refused to charge us! Thank You Gents!! A pleasure to find that kind of customer service still exists! A+++

If you want to ripped off by your home town dealership, take your vehicle to Estle Chevrolet Buick…read morefor auto repairs. I took my 2007 Buick Lacrosse to Estle on Dec 17, 2015 for an exhaust leak,and told them at this time I thought I had a coolant leak they patched the exhaust leak and found no coolant leak charged $44.00, and out the door I went until 2 days later when exhaust patch leaked. On Feb 23, 2016 it went back to Estle for exhaust leak and no heat, they discovered at that time that the front cover gasket needed replaced, cost would be $1066.00. March 8, 2016 went back because I still had no heat, and they flushed the heater core. March 21,2016 back to Estle because huge oil leak after pulling car out of garage, at that time new front cover gasket and front crank seal. April 2,2016 driving car and oil pressure light comes and car dies 70 miles from home, subsequent tow bill $155.00 back to Estle and now lower end of motor blown. Service department, so I delt with Treasa Beres, service manager, and Dave Spitler, service advisor, said they will tear motor apart and charge $200-400 to see what problem is or they can just replace my motor for $3000-$5000 dollars. So I call GM Headquarters, they call me back 48 hours later and state they cant do anything about it and that "sometimes things just happen". I've owned this car since brand new and it has had religious oil changes and has always gone to Estle for any other maintenance. Staff got very rude to me when inquiring about the repairs and concerns I had.I have been a customer since this dealership was Stan Pepple, and I feel very disappointed to get this type of service, when being what I thought was a valued customer for years.