Richard did a fantastic job on my favorite guitar (Telecaster). Easy communication and a quick…read moreturnaround as well. Notes were starting to fret out and I was getting a ton of buzz, so I sent it to Richard and he took care of it all. It's so much easier and more fun to play now that everything is back in spec. Before you buy a new guitar let Richard set your old one up. A new guitar probably won't make you play any better, but a great setup will!

I got everything I ever asked for here in a jewelry visit: quick, quality, and friendly service…read morethat was cheaper than cheap and serviced w/ a smile. My experience at Lastovica Fine Jewelers was nothing short of exceptional. My Movado watch band clasp would not clip and secure itself, so I haven't been able to wear it for a while now, it looked to be a delicate issue w/ the clasp alignment. I purchased it at Macy's a year ago so I went back there for help, the employee said they would have to ship it to their jeweler in California and I would have to pay the costs. WTF? I'm sorry, but that just didn't sound appealing to me. Lucky she recommended Lastovica Jewelers, and said a lot of customers have been happy with their service. Word-of-mouth advertising at its best, and it's a local business - - sounds good to me! I drop in close to 5pm on a Friday to find both owners there (The Lastovica Brothers) and explained my issue, one of them jumped right in w/ his jeweler hat on and took my watch and started troubleshooting the clasp issue. I browsed the watch selection and asked if they had any additional inventories to show off - - sure enough the other brother said: "we have a Presidential Rolex we can show you". Sounds enticing, let's check it out. Before he could break out that Presidential Rolex the other brother pops back in and says he's done fixing the clasp, literally faster than an Indy Pit Crew. I tried it on and it snapped on tight, just like new, I was extremely pleased. I asked for the bill and he responded: "don't worry about it, but just remember us the next time you're shopping for jewelry". Awesome, it doesn't get any better than that! Here comes that Presidential Rolex, it's 18 carat gold and looks immaculate. I told them I wasn't a gold-watch-type-of-guy but I soon realized that I spoke too soon because this watch was immaculate. The color and finish was polished to perfection, not too gaudy or shiny, just flawless. It's 18 carat gold and he tells me, "it's only twelve-ninety-nine". I'm like "wow, $1299?!?". "No, $12,999", he says. Yikes! They said a new one sells for $25K, and it's the same model of watch that President Kennedy wore when he was in office. I bet Norma Jean knows........ Bottom line is the Lastovica Brothers rock! They're personable, friendly, efficient, and provide quality customer service. It's how business used to be done, establishing r-ships with customers and providing quality products and services as opposed trying to maximize every buck you can get. I most certainly will be back if I'm ever in the market for some fine jewelry, a new watch, or a polished 18ct gold Norma Jean Presidential Rolex.

I have now found my new watch repair place. They changed the battery on my watch in a short amount…read moreof time, and I love the ambience and attention to detail and craftsmanship that I saw in their store.

The staff at this store are so helpful and friendly, and the store is very beautiful…read more I brought my bridal set in to be soldered because they were spinning around independently of each other, and I was afraid I'd damage them or knock a stone out. I was told it might be a week until they were done, but my rings were ready in just a few days, and the cost for the soldering was so reasonable, and you can't even see it, not even on the inside of the rings. Why I gave 4 stars is because the stone settings are not perfectly lined up on both rings as they should be, and one side of one ring sits higher and the other lower than the other, as shown in the photos. There are flat sides on each band that each ring is supposed to sit against so that the settings of each ring line up perfectly except for at the top of the engagement ring, but the repair person didn't set them on these sides. As a result, the assignment is wonky and a little bothersome, considering that soldering should've meant they'd line up perfectly. The discrepancy does bother my OCD a bit, but not enough to request a do over, or to be completely unhappy with the result. They stay together and you can't see the solder, and that's the important thing right now. Thank you for doing a great job Pagel and Sons.

Went in to have some rings sized, and ended up needing to have prongs replace. The staff at Pagel &…read moreSon's were more than helpful and knowledgeable about jewelry, diamonds and repairs. They explained everything and answered all of my questions. In the end I chose to upgrade my prongs and my diamond and they did a beautiful job! The work was done way sooner than expected. I highly recommend Pagel & Son's if you're shopping for jewelry or need repairs.

I needed to have a baby grand piano moved with the possibility of an old upright being moved as…read morewell. They never returned my call.

While they were not able to help me with my move, they went above and beyond by recommending some…read moreothers. It gave me confidence to choose one, which turned out fantastic. I appreciated going the extra mile for someone that wasn't even a customer. Tells me a lot about the integrity of this business.

Super happy with the new handle he put on an old, old knife (3000 years, actually). He talked…read morethrough all the options with me, spent time looking through wood samples, emailed me when he hit a snag, delivered the final product on time and to the nickel what he said it would cost. And, of course, his workmanship was amazingly good. All in all, a perfect experience. The knife is a Christmas present for someone, and I know they will love it. Thanks Travis.

I have purchased 2 knives from Weige knives as gifts. One for a chef in the family, and one for an…read moreoutdoorsman. Both have since purchased additional knives to add to their collection. The design and the quality make for a beautiful, well balanced knife that serves the purpose it is designed for.

Went out of their way to make a great product! Would highly recommend over anywhere else local!read more

As soon as I walked in, I was greeted with a smile and professionalism. I needed a few tips for my…read moretorch and when he saw my old lady he suggested I send it in to get her cleaned up. They cleaned her up, replaced the rings and nobs, and sand blasted the body. She looks amazing, and I can't wait to use her. Great value, and much more cost effective to clean up your torch and refurbished than buying a new one, and to be honest, nobody likes throwing away good tools.

I wanted to take a few minutes to recognize the quality of work by Ryan from Upchurch Clockworks,…read moreon my grandfather clock. This was an extremely important project to me. My wife of 53 years, passed about a year ago, and the clock stopped two months after her death. This was our favorite clock and we loved hearing it. I asked Ryan to help me get the clock in working order again. In addition to being widowed, I am a disabled veteran, and this help with repairing the clock, has helped me to mend emotionally. Ryan was respectful and kind, and did a wonderful job of repairing our favorite clock. I am deeply grateful for his help. I highly recommend Upchurch Clockworks and Ryan for their expertise in repairing our clock.

Dan was extremely helpful, knowledgeable, and made the experience in getting my watched fixed easy…read moreand seamless:) 10/10 highly recommended!!!