What a surprise we stumbled onto on our way to the grocery store!…read moreWe walked from our hotel room, in town for a wedding... and happened to walk by the The Love Stores windows. Their window mannequins are all dressed up in a variety of outfits to intrigue customers. I eagerly told hubby, "We're going inside!" We were greeted by staff and I quickly browsed racks on the right side of the main entrance. Various colors and styles to choose from. I couldn't decide on which color to choose, and told hubby to pick! My lingerie piece was super affordable. Although there are no sizing charts on the specific item I chose- there are dressing rooms available. One patron allowed at a time in a dressing room. Although I didn't have the time to try on my item inside the dressing room- I asked the sales person- what the exchange policy is- " Items must have original tags attached and sales receipt. No refunds, but, store credit ". There's a Santa Ana location as well. And weekend hours- this location closes at 2am. Midnight during the week. Stop by, and bring your significant other! Great browsing inside and I'm sure you'll leave as happy customers!

The store was super clean, and Lasha was such a great help when I came in yesterday to look at…read morelubes for me and my husband.

Good selection of shoes that I wasn't able to easily find in Victorville. Owners are very sweet and…read moreaccommodating. They have kids shoes as well. Prices are better than elsewhere too. I recommend checking them out.

So this is my first time shopping here, they have a few cute stuff a lot of it is very cheaply…read moremade, cheesy, and old fashion. I bought this thong & this box lingerie, both items are a one size fits all which I didn't think would be a problem until I got home . EVERYTHING IS SMALL. Sized for a petite middle schooler. If you have thighs or ass FORGET IT. I am so pissed that I spent $25 on shit I can't exchange or return all because their sizing is wrong not a one size fit all. I was not aware that they were not accepting returns or exchanges until after the fact that I attempted to try these things on & looked at the receipt. I will NOT be buying here again.

This store has cute clothes I've bought from here in the past and never had a problem. This last…read moretime I went I bought a few Christmas gifts. With covid being present and all were not allowed to try on items, totally understandable. But to my surprise your not allowed to exchange either. I would be less upset if the cashier would make that known rather then for me to find out after I spend all this money.

Small, but cute, clean, and a great escape from the heat. We loved spending time at Barnes & Noble,…read moreand just having a place to walk around. There aren't that many stores, but it's enough to get what you need and had a nice mall experience. Not being from the area, it was a nice place for entertainment.

This mall has a lot of stores I like including Barnes and Noble, Cinnabon, See's Candy, Charley's,…read moreRocky Mountain Chocolate, Bath and Body Works, Victoria's Secret and more but it just seems so run down. Annually there's a Hickory Farms display, the mall also has Easter Bunny and Santa photos during the Easter and Christmas season. They've cleaned up an area and made a proper children's play area next to the anime shop by the food courts. It just seems run down. I try not to go to this mall if I don't have to. I've noticed that the external doors look unclean, I'm not sure why they look so bad. It makes the mall look abandoned. There's also Dick Sporting Goods, Macy's and I believe JCPENNEY is still connected to the mall. There's several new clothing stores and shoe stores. There's jewelry stores, massage stores and eyeglasses stores.

I moved here to the High Desert a year ago and have shopped at the Victorville Lane Bryant ever…read moresince. I must say, that this store, is hands down the best Lane Bryant that I have shopped in 30+ years. All of the salesladies are exceptional. Every time I enter the store, a lady greets me. I am asked if there is anything special I am looking for, and ultimately, I will be walked over to the section in question. In addition to excellent service, they will let me know of sales, upcoming events, always check for rewards points that I may have forgotten about. They have been excellent with any returns especially items purchased online. So, thank you to Victorville Lane Bryant!! I'm actually going there today to use my rewards $25 off $50. Looking forward to it.

Premaritally CLOSED Has been closed for months…read moreBut still shows open!!!! I have called several times. And have gone by several times!

If I could give this location zero stars I would. I did not feel that I have a good shopping…read moreexperience when I visited this location. I don't feel that I was treated like other customers. I do feel that they profiled me. I usually only stop in to grab perfumes. I don't usually pick up clothing items when I go there unless I'm buying something as a gift. I do feel that I was followed around the store and from now on, I will not be shopping in the store. I will be ordering my items online and having them shipped to my house. I believe they thought I was going to steal, which would be crazy considering I have a $7000 credit limit on a Victoria Secrets Mastercard. It seemed a bit silly, but I just feel that if you feel like you're being treated unfair somewhere than you just shouldn't patronize that place so I won't be going back.

If you go to this location, ask for Jessie she has great customer service, super friendly and…read moreoutgoing! Thank you for the help Jessie!

I went to the store to return some soccer shoes I had been trying out. Before buying, I…read morespecifically asked the salesperson if returns were allowed, and I was assured there wouldn't be an issue. I was also told I could return the shoes at any location. When I went to a different store to return them, they outright refused, wouldn't even offer store credit, and treated me terribly. The staff, who appeared to be a security guard and possibly a manager, were rude and unhelpful. This was a horrible experience, and I do not recommend this Big 5 location. If you're looking for decent customer service, avoid this store and go to another one, or possible another city--anywhere but here. If I could rate my experience it'll be a negative 1. Improvements I'd recommend would be new staff or at least training on good customer service.

II called to make sure Big 5 had the rounds I wanted. I spoke with Leslie, the store manager and…read moreshe confirmed. I called back because I wanted to make sure I brought in the correct documents to purchase the rounds. The person was not clear so I asked, "are you saying I need to bring in ........". She said yes. When I got there, Leslie the store manager told me I needed additional documents. I said, I verified what I needed over the phone. She said, she was told I called back and the other person was trying to explain it to me. I told Leslie what I was told. She said, "this is Monday, I want to have a good day, and I don't want to argue." (A comment I believe was rude. I was misinformed and now being blamed because of it) I was trying to have a good day. I called twice to get information so I would not be wasting my time, energy, and gas. It is frustrating to do what you are told you need to do and be mis informed. Leslie did not apologize for her employees poor communication and she did not say she will provide the employee with additional training so the miscommunication does not occur with other customers. Leslie displayed poor customer service and poor management. I gave her 1 star.