I love this place... It's the best in Wenatchee, nice customer service, very clean and many colors and designs to pick!!!! read more

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My friend and I decided to treat ourselves this year to us time by getting our nails done on a regular basis. We've been searching for a salon we are comfortable and the people enjoy talking to us as well as let us sit together and talk. We also like to get fun designs. Well this place is great. My friend got super cute nails and my lady made sure I loved my nails but understood I didn't want to go over the top this time. Very clean and the people are really sweet. Will definitely got back. read more

Lovely Nails - Friends nails, and there are no stickers - Nail Salons Near Me - Wenatchee, Washington

Awesome! Awesome job! I had Nancy and she was super sweet and very good. I had a pedicure and shellac manicure. I'm picky and I like my gel polish to be a little thick and she did a fabulous job! Best place in town to get my nails done. read more

Lovely Nails - Nail Salons Near Me - Wenatchee, Washington

I travel a lot for work and usually get my nails done in Bellevue or in Scottsdale as I've found great salons in both cities that use the SNS product line. I'm very sensitive to chemicals and I don't have any problems with this line. It had been 5 weeks since my last manicure and I had a business meeting in Yakima the next day. I called Lovely Nails and asked if they used SNS powder for nails. She said yes. I asked two more times and explained my reaction to other lines. I was assured they used SNS. I made a 9:45a appointment for the next morning for a SNS manicure and a pedicure. My business meeting in Yakima was at 1:30 and I had to make a couple quick stops beforehand. With a mani/pedi combo I'm usually out the door in an hour so I felt I left plenty of time. So I get there and the powder is NOT SNS! I am reassured it is "better". I decide to go with it. I want nice nails for my meeting. An hour and a half in I realize Rose (the owner) doesn't know what she is doing. She's making clumps and bumps on my nails and trying to fix it by continuing to add more layers and creating thicker lumps!! It was awful. I finally very kindly said "hey Rose I don't think this is working. Let's just remove it". I realized I needed to just cut my losses and get to my meeting with at least this mess taken off. She became agitated and kept saying she was "almost done". I showed them to her receptionist and asked her if she could see what I was talking about. She absolutely agreed with me. I counted Rose putting ten layers on one of my nails! It's a super easy process. You put two base coats and two color coats and after filing a final top coat. Every part of the process was awful. My nail shape was different on each nail. The thickness varied and then most were horrendously bumpy. Since she was fighting me about just removing it I had no choice but to just leave and go to my meeting. I kept waiting for Ashton Kutcher to jump out and say I've been "punked". The first photo is what my nails looked like when I left after being there for 1 1/2 hours. No pedicure by the way. Headed to my meeting with these nails! Second pic is after I soaked my nails with a cotton ball and covered with aluminum foil for 20 minutes. I ended up just putting acetone in a bowl and soaking my hands for another 30 minutes. The last pic is what they looked like after the soaking and me ultimately having to nip them down due to the damage. I went to Vivian nails yesterday to make them at least presentable with a basic manicure and to get the last remnants of Roses work off my nails. The receptionist was a sweet young girl who was very sympathetic. I hope she didn't get into trouble for supporting me. She even said she hoped I would make my appointment on time. Also, while I was there another customer came in complaining that her gel polish only lasted two days and yet another customer was getting frustrated because every color she selected they couldn't locate or the numbers were wrong so they would bring a completely different shade and she would have to show them it was different than what she selected. That went on for over 30 minutes - in fact it was still going on when I left. read more

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The quality is terrible and the customer service is even worse. Ruined my day and now i'm short $50. After screwing up my nails they had the audacity to ask for a tip. smh read more

Great services, wonderful work. I will definitely be back. I appreciate the prices, location and interior.

I could do a better job myself. I asked for the chrome look and the guy didnt want to do it, then when he was done my nails were all bumpy. Like there were bubbles or something. Dont waste your money, go somewhere else. read more

i got a full set with a french tip. really basic but i was cut 2 TIMES and the process was really rushed. the gal who did my nails was on her phone, making phone calls, making new appointments and starting them while she was still working on my nails. she did not listen to the designe that i asked for. and was overall pretty crappy customer service. read more

I was a loyal customer for many years. No more. There are new owners and it couldn't be more obvious. They are rude and do not spend any time therefore the quality is lacking. read more

Terrible value for my money. I just wanted my toes painted. Nothing else (they didn't even have to cut my nails". They charged $14 for the service. Most stores charge about $8. Then they wanted an additional $10 for a small design. I will find someplace else. read more

I will never go to this place again. My nails didn't turn out bad. It started out good. They got us up guick to get our pedi's then we were sat to the side waiting to get our mani's. After a half an hour of sitting there waiting and seeing them take people who came in after to get there mani. I was like hello we r still waiting. On one of my pinkys they cut the cutical almost all the way across. They got my daughters done while i was still waiting. The owner im guessing told me i had to wait for another lady because she had to do someone else's who came after me. What would normally take me an hour took 2 hours. I'm a mom with a 4 year old boy that want a little girl time with my older daughter. It was so horrible. read more

Save your time, money and sanity stay away from here. Staff is cold and very unfriendly. Absolutely lacking in knowledge of products, customer service, common sense. Salon is so dark you need to take polish selections to the light to see them. Don't worry the polish will peel off within a week, not once but twice!! read more

This place was recommended to me... I'm not sure why... this place is awful! The only reason they get 2 stars is because of the quick wait time and color selection of nail polish. They are unfriendly, they cut 5 of my cuticles! One was still bleeding when I left and they only put one layer of nail polish on. When I asked for more they put the top coat on instead. read more

I got a gift certificate for this nail salon and was a little skeptical because of all the 1 star reviews recently. I left happier than expected! I got a pedicure and acrylic nails with shellac, they are both beautifully done. I didn't experience any of the staff being rude as mentioned in the reviews and there were at least 4 other customers in there AND I was indecisive about my color and length and didn't feel as if I was annoying them at all. Actually I'm writing this review in my car and one of the employees (seemed like the owner maybe?) just walked a customer out to her car. Anyways D did my nails and he was awesome, I have to say it's one of the best pedicures and set of nails I have ever gotten done! Plus he is fast and they look perfect! I will definitely be returning! read more

If I could give it none I would. Such a bad place, the guy that did my nails was so rude, and told me not to touch him while doing my nails. And none of my nails match at all, they're all different shapes. I wanted coffin and I have one square nail & the rest are round but all misshaped. They don't take care of your nails like other places, I have three broken nails and it's barely been a couple of days. read more

My husband and I had pedicures this morning at Lovely Nails. Jenny and Anna did a wonderful job on us at a very reasonable price. We will be back. read more

Lovely nails was a nice surprise. I was traveling thru and had wanted a pedicure. The hotel associate recommended Lovely Nails. I had the best leg message ever. And my nails look very nice. The nail tech also painted a nice design on my 'first' toe. I would definitely be a steady customer if I lived in the area. read more

If I could rate this place 0 stars, I would. DO NOT COME HERE to have acrylic nails removed. They will simply cut them and shove a fake nail under your acrylics and RIP THEM OFF. The woman at the front register did mine and was on the phone half the time, rudely talking to another customer who had a question. The customer beside me had a question for the nail technician filing her nails and he shrugged at her and ignored the question. ?!?!?! A man came in asking for another one of the nail technician because she had bought a box of cherries. The technician stood up in the middle of working in her client to retrieve and pay for the cherries. ?!?!?! It was a horrible experience. I regret going here. I should have stood up and walked away. I regret paying. Horrible experience. Bad customer service. Unprofessional. Rude. DO NOT COME HERE read more

My daughters birthday and she wanted her nails painted (she is 6 years old today) guy was rude as hell and snappy, I will never visit this shit hole again! read more

First off, my mom and I had an appointment to get our nails done together at 3, they didn't start my nails until after 330, and they didn't start my mom until after 4. We didn't get to sit together and actually get them done together, which sucked. All thier appts were backed up and nobody was getting in anywhere near the time they had appts, which is poor time management. What really sucked though is the lady that did my mom's nails was preoccupied with everything else and was constantly walking away from my mom's nails. They look BAD. she didn't shape them at all, or grind them down, so they're thick and uneven. They're supposed to be an ombre but it doesn't look even close to it. She couldn't focus on someone's nails for more than 2 minutes at a time! read more

I went her even before the new owners and I still love this place! Everyone was friendly and I went on a weekday during what would be school hours so it was super busy. They got new shellac color and I love them! They guy that did my nails did super well and shaped them how I liked it, I was nervous at first with the shape but I'm in love! They even have a rewards system now!They are neat and tidy and give off a good vibes I love this place! read more

My mother in law paid for me to come here for my birthday. I loved the fact that I was able to get my nails done. The owner did my nails and she was distracted and didn't talk to me once. She spent most of the time on the phone or talking to others. As she was doing this, she ripped the skin up around my nails and caused significant hang nails. She also did not paint my entire nail and left a significant amount of nail unpainted. I have had my nails done before and know how they should look afterwards. She did not speak to me the entire time, and afterwards we left and noticed that she had torn up my skin and missed painting my entire nail. I never get to have my nails done, and so this was a pretty big bummer to me, knowing that they wouldn't last that long because of the grow out and how painful my skin was around my nails from her cutting and tearing at the skin. I called a day or so later, following their policy of "love it leave a review, have a bad experience tell us". I talked with her and at first she denied everything, telling me that if I could not say the name of the person doing the nails that I cant prove it happened. I called because I didn't think it was fair my mother in law had to pay for my nails when they turned out the way they did. I then let her know that there were only 4 of us in there, all family, and there was only one person doing fingernails. I described her seat. And she realized it was her. She immediately told me she wanted to make it right. Which I appreciated. I let her know I was only trying to follow their policy of bad experiences. She asked me to come in a week later (it was the only time I could come in with my busy schedule) and she would fix it. I came in. I talked with a nice girl, about the problem and she was super responsive. She asked the owner how she would like it fixed. The owner came over and looked at, she said that my hangnails and puffiness and cuts were a result of me being allergic and I should go see a doctor (I have the same polish on my toes from another salon and did not have a reaction, nor have I ever, and I only had the hangnails and puffiness on the one hand she was doing while on the distracted). She told me my nails had grown out and there was nothing she could do to fix it. I told her that we had talked a week ago, of course they've grown out since then, but we couldn't get me in when I initially called so what was I supposed to do. I told her I had pictures from the day of, and the lack of nail polish, and she did not want to see them at all. She told me there was nothing she could do, and that I am allergic and shouldn't have gotten them done. I am writing this review for the lack of policy withstanding and ownership skills. I would not want my company providing the service that I received, nor would I ask someone to come down to fix the problem, especially when a busy schedule has to be worked around, to then turn the customer away. read more

If I could leave no stars, I would. WORST PLACE to get your nails done. I literally cried in my car after leaving this place. My nails were so gross I was so embarrassed for people to see them. They cut my nails way to short, they hurt every time I try to use the tips of my fingers. Go to J&K nails at the western plaza- that's where Henry and Nancy are located. They are AMAZING. They used to previously work at lovely nails before the business was sold to new owners. New owners are horrible, the place has definitely gone downhill. read more

Absolutely HORRIBLE customer service. I had planned a much needed girls day as I am a new Mama and don't get out much. I called ahead to be sure and have appointments set. When we arrived for our "scheduled" mani/pedis the woman at the front told us we were not in the scheduling book. She was Completely non sympathetic and it was very apparent that she could care less that we had planned this and were very disappointed. She eventually pointed at her scheduling book and had us look at it. Turns out they had put us on but for the wrong day. I know these things can happen however it was the way we were treated that has lost our business there. All of the women in my family used to go to Lovely Nails on a somewhat regular basis and we will now be going elsewhere. read more

Don't get your eyelashes done here! :( literally glued each fake eyelashes to a cluster of my real ones.. So when they fell out I had barely any real eyelashes left, I've been getting lash extensions for over 2 years now! This is the worst I've ever had them :( definitely a lesson learned for me wanted to share!! On the other hand they do a great job at nails.. They should stick to just that read more

Got them done for my cousin's wedding and my finger is infected ‍ was a GREAT place for the first time I ever went and now I will never be back because they don't make the nails look real they don't get them all the way to the cuticle and because my finger is infected read more

What the heck happened?? I think it's safe to say that the biggest downfall of Lovely Nails has been the change in ownership and terrible customer service. Previous owners were caring, bent over backwards to make sure their customers were happy, and showed sincere regret when they were too busy to squeeze one more person in. Mind you...Cindy and her crew had the biggest hearts. This new team...meh. I kinda think they all hate being in Wenatchee. I have only experienced ONE person being friendly in the establishment and it was the receptionist, but to keep with their ongoing theme of treating their clients like crap, it seems she doesn't work there anymore. (Probably in her best interest) I am one of those dummies that gives people second, third, and eighth chances because I wanted so badly to see this new crew make a shift in how they do things. Whelp, after my recent experience, I have broken up with Lovely Nails for good. When trying to discuss the possibility of changing the color of my polish by a shade, the gal doing my nails literally slammed down the polish she was going to use and snapped at me to "pick a color!" My apparently annoying 5 second procrastination was more than this chick could stand. Mind you, I suck at hiding facial expressions which can be worse than what I could've said in that moment...so the male owner took over polishing my nails because he could tell she was going to lose her s**t. However, he proceeded to speak to me like I shouldn't drive without wearing a helmet and therefore, both were going to have to arm wrestle over the dollar tip I gave them. My money is on her...she has spunk. The only reason they get one star from me at all, is because they had the wherewithal to be playing some Debbie Gibson in the salon and I just think that's hilarious. Also, Yelp doesn't allow you to go lower than one. P.S. The products are old and gross...I was convinced the white "nail polish" they were using, was actually my white-out that they found in my junior high Trapper Keeper. read more

I came in to get my toes painted and not to get a pedicure. However, they refused to listen to me and gave me a pedicure. I repeated myself four times and tried my best to explain what I wanted and she just kept saying "yes I know". I paid $32 for something that should have cost $10. I will NEVER be going back here. read more

I was visiting friends in Wenatchee and wanted to get my nails done. I heard Lovely Nails was a nice place to go so I called and made an appointment. The guy was rude from the beginning! I tried to talk to him and he didn't seem to care and he cut my cuticle and it's currently still bleeding. I work in the beauty industry and have never experienced anything like this. I wouldn't recommend this place! read more

My wife had a mani/pedi done here last night and they did a great job, and everyone was very friendly. Jenny was the practitioner that provided the service for my wife and she was great. Great in the work she did, wonderful personality, and the made whole experience pleasant. The price is very reasonable also. Highly recommend! read more

They give a very nice pedicure and I really enjoyed my last appointment, however, I recently called them to schedule an appointment for my friends and I. After telling the employee that I wanted acrylic nails for all of us, she responded with something I could not understand. I replied with "I don't know what that is." The woman rudely raised her voice and told me to call back when I knew. I have now scheduled an appointment with another salon who was very nice. I suggest Vivian's nails in east wenatchee. read more

can you rate a place 0 stars?!?! DO NOT come here anymore. It's so sad because I used to love this place and come religiously, but the new owners ruined it :( my nails look terrible and nobody on staff smiled once while i was in there. Pissed I even left a $2 tip honestly! I couldn't wait for it to be over read more

Customer service is severely lacking. I went in to get a nail repaired and asked if they could do that. The lady barely looked up from the client she was working on and said "No we don't have time for you." Horrible service. They didn't even offer an appointment for another day! I will NOT be back. read more

I am returning to school after a long time and wanted to minimize the upkeep on my nails. I had gel nails put on for Christmas., and was worried that they would look bad after the gels came off. I went to Lovely Nails this evening and Lai did a wonderful job of removing all of the gel and replacing it with clear polish. My nails look as if he did a French manicure. read more

I come to Wenatchee for the summers because I work remotely and got a mani/pedi. The service was very poor. I felt like a burden. The chair was broke so I saw straight up without them offering to put me in a chair the reclined even a little bit until I said I couldn't sit there anymore because I was already having back pain earlier. I could tell the second I left my nails weren't going to last. Five days later my nails were chipped and peeling. I got gel and I can usually go 3 weeks or until there is just too much growth. They didn't even file them or smooth them out. Just clipped my nails, didn't ask what shape or how long. I had jagged edges on my nails. Super super disappointed. I wouldn't leave such a poor review but when you are from out of town it's all you have to go by. Now I'm looking for another place to get this mess redone. I understand people have off days but I get my nails done every three weeks and this is the worst job Ive ever had otherwise I might just let it go. Additionally- I had two different techs. One for toes and one for hands and they were both poor. It wasn't just that I got one bad tech that was having an off day. read more

First of all..I got bright green nails done there this summer and the man who was doing my nails cured each hand about 15x no joke. He didn't put, what I later learned would help, white under so that the color would pop but continued to expose my hands to the curing light over and over and over again. It was really weird and I knew something was off because he couldn't get the right color. Last time I went I wanted to give them another chance with the nails but they hardly went down to the cuticle and my gel nails were peeling early the next week. But the main reason I am only giving one star is because I went to get a Brazilian there and the lady was touching me and talking on the phone simultaneously and while using scissors! And I have no idea where they came from or if they were even sterilized... She literally was on the phone while touching me and putting wax on me! So unhygienic!! And I am not about to get an STD from a nail salon. Sterilization and cross contamination was negligible and I will not go there again because of the lack there of. It's really sad because I really like the lady and the overall service. read more

I got a pedi and a full set. The employee that did my pedi was super rude and rough. When he went to get my color he came back empty handed and asked me Rudely to go get my color after I had told him which one I wanted. The outcome to my pedi was alright, I was really annoyed that two of my toes were only half painted and were messy, he didn't bother to clean them up. For my full set I had a different person who was a lot nicer but didn't do a very good job, I had 5 nails that were either crooked or badly shaped. Worst experience ever! I was really excited going in but I left really unhappy and disappointed! read more

Should've walked out when I was looking for a color and the guy said "hurry up, we're busy". I was a walk in and would have understood if it was busy and they didn't have time. Instead I got a half ass job on my nails and got my nail burned with the grinder. This USED to be the only place I went to and I live an hour away. Worse service I've gotten here. read more

It saddens me, having to write a bad review about this place. I loved how cheap their nail prices were. I came here many times before, but now I realize why they're so cheap. I got shellac (which usually lasts me 2-3 weeks) but it fell off 4 days later!! I called and they offered to fix it for free I was totally happy they did that, except for the fact I had to drive 30 minutes out of my way. This happiness was short lived. As five days later when every single nail started to peel again. Every little easy task that I would perform my shellac would fall off. I used to highly recommend this place but now I will strongly recommend another place. If you're wanting to get shellac that will actually last and wont chip. Don't go here. If you're wanting to get shellac that will peel after like four days, after experiencing a guy nail technician slap your hands and call it a massage this is your place. read more

These guys are friendly and they do a great job! I get my nails done regularly here and have never had a poor experience. Prices are reasonable too. :) read more