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The Cut Truck

5.0 (1 review)

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Haircut

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6 years ago

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Salon Pure

Salon Pure

3.9(13 reviews)
0.3 km
•$$

Lena did an excellent job on my hair!…read more The salon was spacious, clean, and inviting. This was my first time here and I'll be back for sure. My full foil turned out great. The owner, Trudy was pleasant, friendly and professional. Lena did my hair and I love it.

I had a very disappointing experience at this salon. I came in with a clear inspiration photo…read moreshowing vivid blue-black hair -- hair that was visibly blue even in standard lighting. After my appointment, the blue could barely be seen in bright sunlight and wasn't visible at all under bright studio lighting. It just looked black. I expressed my disappointment, and the stylist offered a redo. At the redo appointment, she dyed over my hair without fully drying it first. The end result wasn't blue-black either -- it was uneven black with warm brown patches where the dye didn't take. What also concerned me was something the stylist shared during the redo. I asked about her weekend plans, and she mentioned that a previous client had to come back in because there wasn't enough pink dye to finish her hair. She said the client had to attend prom or a birthday with only partially dyed hair. Between that and my own experience, I started to seriously question the salon's planning and professionalism. I requested a refund, and the stylist agreed and asked for my Venmo. I replied a few weeks later to provide it, but after that, I received no further communication. When I followed up again, she said that my late response meant I had forfeited the refund and told me not to contact her or the salon owner again. I never received the refund. Overall, I left with hair I didn't want, time and money lost, and zero accountability from the salon. I would not recommend this stylist based on my experience.

The Cut Truck - hair - Updated October 2026

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