Everything was amazing and above and beyond my expectations. David truly understands the needs of his customers.

Horrible service, do not come here. The owner (older bald guy) is super rude and disrespectful with clients .. plus they offer "discounts" that at the end they don't apply to your check. Don't come here. read more

Very clean and convenient location. Good service upon walking in as well. The newer young woman there does a fantastic job with my nails. She also has a very soft touch with my pedicures! read more

Terrible service I asked for a certain length and shape and the man did whatever he wanted anyway He hurt me with the file on two fingers and told me I would be fine when I mentioned it He was rushing as if he was in a hurry meanwhile I was the only customer in the salon A lady clearly worked there just sat there and they carried on a conversation between them the whole time read more

I came here to bring my mom and my grandma to treat them for a much needed pedicure spa. As being first time customers I was a bit cautious because I have had my fair share of BAD nail salons in the past. Well, let me just start off that... to make our pedicures more pleasant I set an appointment at 1pm on a Friday which was a perfect time before the Friday rush hour came. When we walked in, it wasn't so busy but they sat all 3 of us down quickly. The salon does seem pretty clean and organized for the most part. My grandma had an awesome nail tech named Annabelle. She was soooo polite and sweet and I'm glad my grandma got her. As for me.... I had one of the guys and my mom had the older owner lady. I really felt like my mom's and my pedicure were super rushed. Annabelle started first and finished last. I had even paid for all 3 of us to get the lovely pedicure which is $50. Well I definitely don't think it's honestly worth $50 because the guy that gave me a pedicure and the owner lady that did my mom's started way after Annabelle and somehow finished before her. I'm not sure if I'll be coming back but if I do I'll make sure to find Annabelle because she takes her time to make sure the customer feels relaxed and especially does NOT RUSH to finish the job like the others. This nail place better never let Annabelle go!! read more

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They did an amazing job on my nails! I provided a picture and they did exactly as I described, shape and all. I definitely recommend as their service is excellent! read more

Lovely Nails & Spa - Nail Salons Near Me - El Paso, Texas

I had a good and a bad experience here.. My mom wanted to take me to get a manicure and pedicure so she took me here because she's been here before and she liked it. But as soon as we walked in, there were problems. There was a bald guy working and my mom was asking questions about pricing and he was very confusing with how he was explaining himself. He began to get frustrated when we didn't understand him and asked the other worker to come explain it. She immediately spoke Spanish to us when we were clearly speaking perfect English from the beginning. That was just weird to me. So when I finally sat down for my manicure, the guy seemed so tense.. it began to feel uncomfortable. ***This is where it gets worse: When he was cutting my cuticles, he cut TWO fingers on the side and they began to bleed. What does he do? He puts nail glue to try to stop the bleeding! I was so confused at this point. So I asked if I can get wash my hands and he tells me no and grabbed my hand and continued. I decided at this point I would get through it and just clean the blood later on. Gross right!? So when the pedicure came around it was GREAT! She did fantastic and it was relaxing.. the only thing is she was a bit awkward, she would stare at me at times when she was working on my feet.. I felt like I was awkwardly smiling at her when I would catch her lol. But since it was a good and bad experience, I give them 3 stars but if I had just gotten the manicure, I would give 1.. To be honest there are probably better places, but also based on other reviews I just feel like I got unlucky today. read more

DONT SPEND YOUR MONEY NOT WORTH IT. I give them a one but if I could I would give a zero. Went in to get my eyebrows done and the first thing I said was not thin at all and if the first thing she did, she was on her phone the whole time talking, clearly she was distracted because she was laughing on my face, when I tried to talk to her about how unhappy I was with her services she got an attitude oh and she was also the manager. read more

AWFUL!!! I asked the owner that did my nails to not cut or file my nails since they are very long, naturally. THE LADY BEGINS FILING MY NAIL and I quickly stop her and tell her I didn't want any filing of any kind. She got mad and made my nails look AWFUL. A two year old could have done better. DO NOT COME HERE!!!!!! read more

Lovely Nails & Spa - Nail Salons Near Me - El Paso, Texas

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This is the first time my sisters and I came here to get our nails done. The theme is very relaxing, as a spa should be. Sky blue theme all around. The woman who did my manicure and gel nails was very precise. The manicure was the typical routine. The end result, the gel dried a little lumpy and patchy in some places but it isn't too noticeable. My sisters both like their acrylic sets. The price was reasonable for all three services. This place is lovely but not one where we would absolutely have to come back to. read more

Lovely Nails & Spa - Cute nails~~ acrylic and gel - Nail Salons Near Me - El Paso, Texas

This was the worst place I have ever been to not only did they give a half ass pedicure but they left my heels so rough and they were not even that bad to begin with. The owner kept calling to fix it then she retracted her word saying that I had to keep going more. I do not recommend this place at all. Go to any other nail salon because this one does not care about their customers. To top it all off when I was speaking with the owner she hung up on me talk about rude and unprofessional:) read more

First time comimg to this place and it was a nightmare. Everything had went wrong and I will never come back to this place EVER again. I would give this a negative rating if i could.Dont ever come to this place and here's why.....( this is going to be long) 1. I arrived at the nail shop around 1pm and I did not leave until 5:30. P.S there was only 3 people in there 2. I had asked for a pedicure and nails. My pedicure was okay. BUT my acrylics was soooo bad! The man who did my nails kept falling asleep. He was not paying attention to what he was doing whatsoever. He was rushing the whole time and kept moving like a maniac to keep himself from falling asleep. It was so bad that when he was putting acrylic on my nails he did not put enough acrylic on some of my nails that it started to bend. He was going to continue doing my nails normally until I had pointed out his mistakes.I had to tell him repeatedly. But of course he half assed it. 3. I asked for coffin shape nails but my nails came out so uneven it was beyond noticeable and the shape was so ugly i just wanted to file it as soon as i got home. Mind the fact that its only been 2 days and its already lifting! 4. I paid $74 for something i couldve done way better myself. PLEASE PLEASE SAVE YOUR MONEY AND DONT COME HERE! YOU WILL REGRET IT read more

Lovely Nails & Spa - Dont ever come here! You will regret it. If you see my other hand....its awful. The one hand is longer than the other. - Nail Salons Near Me - El Paso, Texas

I have been going to this place for my nail care for almost two years, last night i decided to get my nails done and take my 3 year old daughter with me. As I sat down to get my nails done I asked Vivian the owner to paint my daughters nails so she sat her in a chair behind me, as I was about to get mine done by the other owner he grabs the hand-piece they use to file nails and throws it so hard on the table where I had my hands it almost hit me then he Walked towards the chair where they were doing my 3 year old nails and he threw a covid sign they had at the entrance on the floor it almost hit my daughter, they made a seen right in front of her screaming at each other, keep in mind my daughter does not even see this at home she was afraid, not once did they apologize and that is very awful and unethical coming from both owners I will never go back there again ! I no longer recommend this place. read more

I would never come here again! Everyone is so rude specially the guy that did my nails. He was not very good at it either. He got really upset at me because I told him I was not happy with the nails. He ended up cutting my nails because he was working in a pissed off manner. He ended up getting mad that he got up and walked outside to go smoke. The other lady working there ended up taking over but she was basically telling me that I needed a new set of nails and that's why the shape of the nails was not coming out right. read more

Very poor customer service and low quality nails, one broke after only 3 days (Dip powder that is supposed to last at least 2 weeks)

Came here for a manicure and my nails looked worse after than when I came in! That's a first. For one they have horrible customer service, but that's not something I normally care about in nail salons as long as they do a good job. So on to the important stuff: The soaking water was freezing cold and felt dirty. My nail technician's (guy-didn't get the name) hands were DISGUSTING. Super rough and clammy. I just wanted him to be done touching me, which didn't take long anyway after he half-assedly worked on my cuticles and filed away while watching some video someone was showing him and not even looking at my nails. Not relaxing at all. My 12 year old cousin has done a better job of painting my nails. The polish is uneven and spotty, and the clear coat went outside the nail and almost on every finger without wiping it off. The drying station sucks. Plan on wasting a good 30 min+ waiting for their polish to dry which leads to the next point... Horrible color selection and weird brands. Never heard of a nail salon that didn't carry O.P.I or Essie. Just don't. read more

Wow first time here had a over layed to my natural nails with Lim great job loved it!! And had a spa pedicure with Brissa which is awesome my feet came out amazing!! And had two margarita's awesome service will come back!! Thank you Brissa and Lim for making my day!! read more

Horrible service . The Bald guy is very very rude and really aggressive. The work isn't even good and it's expensive. There's much better places to go to , don't come here read more

Hillary is wonderful! She did a fantastic job on my pedi, even layering some acrylic over a messed up toenail. I got gel in my fingernails, and it came out fantastic with a design. She insisted on the design being perfect, fixing a nail when the polish bled. She's such a sweetheart too - I really enjoyed our conversation while she worked. I highly recommend this salon. read more

I'm getting a pedicure with my husband who's getting his calluses removed as I write this review. I'm from NY so I am very picky with nail spas. They do a very thorough job and make sure everything is perfect. The pedicure is very soothing and they always ask for preferences and how you feel. It seems like its family run and they are all very considerate and sweet. In addition, they keep good conversation. Highly recommend. read more

Visited in a pinch while I was out of town. They were friendly, fast and did a great job on my gel manicure and pedicure. The only thing, the young girl that did my pedicure got callus remover on my ankles and it burned my skin. It has taken a week to heal. Not upset about it, but shows the need for technique and understanding she is working with a chemical. read more

My husband and I came in on a Sunday morning for pedicures and we both really enjoyed our experience here. We were the only people in the salon and were seated right away I got a male technician who was very nice and did a great job with my massage ( I'm a little sensitive and am great-full when they're not too rough). Husband had a female tech who was so friendly and talked with us the whole time. After the pedicure we both got a shoulder massage!! Heavenly. Needless to say I think this is our new go to for pedicures. read more

This was the perfect place for a Pedicure. It was definitely worth splurging for the "Lovely" pedicure. Hot stones, hot towels, wax. Plus staff was super friendly! read more

The wait was terribly long. Only one woman was working on a Saturday afternoon. Her daughter was helping her mom out, but I don't think she was certified to do nails. I let her start my nails only because I wanted to get them done already. The mother finished them. The place is beautiful and they were nice. I know things happen, an employee could have called in sick but please consider having more people there, especially on a Saturday. read more

My mom and I went for the first time a few weeks ago and they did an amazing job on our nails both the job done and the establishment are very clean and neat. the person who did our nails was attentive to each of the customers and they didn't let people wait for more than 30 minutes we had been looking for a nail place for a while and we have thought to give this one a chance Because it was new. And we loved it we will be returning I do with is was more visible to the public it's kind of hidden behind the dunkin donuts and the McDonald's on George dieter read more

This was my first time at lovely nails and I got to say if I lived in El Paso I would be a regular client. I ended up finding lovely nails by doing a Google search in the area I was visiting. I called just to ask how much it was for a gel polish change. Other places were seriously charging extra to have the old shellac removed. Pretty ridiculous since it should be included in the service. I was extremely impressed by the salon. It was clean you can tell they had new pedicure chairs. And I have never seen such a wide variety of gel colors. The manicurist was very pleasant and my nails look amazing. I am definitely coming back next time I'm in town. read more

This was my first time coming to this nail salon, it wasn't too busy so the wait wasn't very long, the bald man who works in that salon did a full set for me, he was very rude even at first, I asked to cut my cuticles he said okay and proceeded to put the fake nails n the acrylic over it and once he started shaping them I asked for coffin, he didn't say nothing, as he's done "shaping them" the acrylic overlay is already on, i asked him if he was going to cut my cuticles still he said "yes", from all my experiences getting my nails done: 1. I never had to pay extra for a salon to cut my cuticles & 2. They usually clean up my cuticles way before they put the acrylic over your natural nail. After that I noticed my nail was not shaped coffin, I asked if he could shape it & he told me it was EXTRA. I have never been to a salon where they charged me EXTRA for nail services that should already be given. Cutting your cuticles/finger nail/shaping should not be $5 extra to an already expensive set! It should already be given with the service to make the set look very nice. Once I told him never mind about the cuticles and shaping, he proceeded to be frustrated and started being very rough with the rest of the manicure, he rushed the clear coat over my nail and now my nails look very sloppy and rushed. There's also a crack on my thumb, don't know if it's the way he put the clear coat on or it's the actual acrylic. Would never come back here! Worst experience I've had in El Paso. read more

I have been to this nail salon about 3 other times a received good service and ok nail services. I kept coming back because I never had to wait when I walked in. But this past Saturday I went there again and will never be back after that. I asked for a mani/pedi. I was immediately put in a chair. The gentleman doing the pedicure didn't even let me feet soak before he started. He was extremely rough and not gentle what so ever. He clipped one of my toes and it began to bleed and then scrubbed my other foot so hard that he rubbed it raw. The pedi was ok but I could tell he didn't take his time. I asked for the deluxe pedicure which usually means a little more time because it's more services but he was done in less than 30 mins. Then the manicure was the worst one I have ever received in my life! It took him all of 15 mins and I had nail polish all over my fingers. Needless to say I will never go back there and still searching for a nail salon here in El Paso. read more

I had a great experience at Lovely Nails. I was new to the area and was looking for a place to get my nails done. I picked Lovely Nails because of previous reviews and was not disappointed. The facility was very clean and looked, well, lovely. They have 9 spa chairs, several nail stations and the decor is a pretty shade of blue with realistic looking clouds. I got a full set of acrylic nails and a French tip pedicure. I accidentally dinged my pedicure while I was sitting at the desk and they fixed it up for me. The gal that had done my pedicure got done first and gave me a little neck massage while the gentleman worked on my nails! It was even less expensive than I was expecting. $45 for the full set and $25 for the spa pedicure. I've seen places that charge $75 for a full set and $50 for the spa pedicure. read more

Horrible!!!! I went there because DT nails was closed. Worst mistake ever. Very unprofessional and horrible results. Even the nailpolish wasnt done right!! Do not waste your money. Plus i bled from two fingers.... Really dont risk it read more

went today to try it for the first time since it had nothing but good reviews. when i walked in, they greeted me and it wasn't really busy. i asked for a pedicure and gel manicure. i really liked how clean everything was. when i was done with my pedicure i saw the owner herself cleaning every single chair and wiping down everything which i really liked. enjoyed the pedicure $25, the gel manicure was mediocre $35. she only painted 2 coats, where every other place i have been too usually does 3 coats of color for gel. overall i was happy with the experience, & will be going back. read more