Giving a 5 because I can't give a 6! I get my skis tuned up there. Quick, best tune up. Leave them…read moreafter skiing and pick up in the morning. The staff is super friendly and Adam is super helpful. Glad I discovered this hidden gem!

Fantastic boutique ski shop. They were so polite and quick to diagnose the problem with my…read moresnowboard. Adam, got to work on repairing a messed up edge right away. He had it ready the very next morning. He did a perfect job. The other employees that were hanging around were friendly and chatted with me about the repair process. Highly recommend this place

Arapahoe Basin was an easy stop on our trip. It was early in the season so only one run was open,…read morebut it was still a solid place to get some laps in. Parking was simple, free, and close enough that the shuttle to the main area was quick. Even with the limited terrain, the mountain had a relaxed vibe and was an easy way to warm up for the season.

First time in CO and this mountain did not disappoint!! The runs are very very long, and the…read moreterrain is very back country-esqe. Loved the fact that runs are super spaced out so you never really are running into people. Each run is about 1-1.5 miles, according to my tracker app, so I do believe that this mountain is for midlevel/intermediate skill level and up. I can see a beginner struggling here, mainly because of the terrain. I also love the peacefulness of the mountain, not loud in any way and you can really just ride and soak up the nature, just be prepared to get tired lol Staff is friendly, and there's lots of parking available...came @1130 and snagged a spot in the free parking lot. We came on a weekday, so it was just first come first serve and free parking.

I had the unfortunate experience of my binding breaking while skiing at keystone. I stopped into…read moreChristy's at the base of the resort. Remi was awesome! He switched out my broken strap with an extra one he had in the shop and didn't charge me anything. Super nice guys. Saved my day! 10/10 recommend

The best thing about this location during my trip with the National Brotherhood of Snowsports…read moreSummit was Gavin Griffin. My boots were too small and Gavin spent what I felt was an incredible amount of time with me to try and make the boots workable for the duration of my trip because the shop didn't have wide boots that I needed. Gavin recommended where I may find wide boots late in the season, and the search did end up being successful. The new boots didn't feel quite right, so I went back to Gavin (my boot safety net) who hooked me up. Because of Gavin I was able to enjoy the rest of the trip. Wanted to give a a loud shout out to Gavin for representing awesome customer service and welcoming the NBS guests.

You should go here if you need new boots or have an issue with your current ones. Had a really…read moregreat experience with Pat, who spent an incredible amount of time with me over multiple days of my visit to try different solutions to my existing boots, and experiment with alternative boots - to get the right fit so that I could ride for performance but still stay comfortable. All of his staff are incredibly knowledgeable, patient, cheerful, and treat you as family. They will do what it takes to help you. Highly recommend. ~ The Professor

Brought my board in to get spots touched up. Showed the guy at the desk what i was referring to. He…read moreassured to me with buying the full package the spots would be attended to. I wasn't expecting perfection just some effort. But when I got the board back they did not address the two main spots I needed attention too at all and did bare minimum on the rest. I feel lied to and upsold , out of money I could have put elsewher. I took the board to a different shop that immediately assured to me the spots I need will be attended too with atleast some effort.

I'm giving this a high mark because there isn't really another choice at the top of the mountain is…read morethere? Lol this is it for bathrooms, warmth and sustenance. They have food, snacks and drinks in here. However their things are quite expeeensive if you ask me. They don't really have competition so I guess they're allowed to name their price. It's always packed in here and it can be difficult to find a place to sit. It can be impossible to find a table. I just found a chair to sit in and ate off my lap.

Always stop to eat while on the slopes and my husband always has to grab a beer here. Seating is…read morelimited and it gets VERY crowded so expect that.

First time here, skiied two days and had a great time!…read more For Coloradoans this year yielded poor snowfall but for us being used to skiing the Northeast, conditions were great! We definitely aren't used to big open bowls and had a hard time figuring out where 'trails' were so the upper part of the mountain was a struggle. The lodge was nothing special for the most part except that they have a microwave which is awesome.

One of the best ski resorts in Colorado!…read more The Loveland basin is a great area for beginners to start at the bunny hill and make their way to green runs while the Valley offers intermediate and expert blue, black and double blacks runs. The cafe is huge, heated with a few different options for food (such as pizza, pasta, sandwiches) and drinks.

They seemed to like their job which goes a long way. Very helpful, I couldn't get my QR code to…read morework and they manually put it in the computer. To be honest, the first guy wasn't that helpful with this situation thus the four stars but it worked out. Kind. When I got back they were positive and helpful. Smooth experience. I think they know people want to ski so they work quick.

The workers provided great service. They were very knowledgeable. They were also very friendlyread more

Did a daily rental here and the staff was friendly and helpful in getting the equipment correct and…read morecomfortable for me. It's also locally owned. Highly recommend!

Great service, great gear - looked after us when we walked in at the last minute…read more Appreciate them talking us through the different options

I have been a member since 1971 and had several poor experiences at the REI in Dillon, Colorado…read more Came in to get new cross country ski boots and was ignored by a salesperson working with one customer. Another sales dept employee who was helping her put back downhill ski boots after about 5 minutes said he would get someone to assist. After waiting another 20 minutes we left and the saleswoman never even looked up or responded. I was a retail shoe salesman and you actually can go back and forth with two customers. Either crappy training or uncaring sales people.

This is the worst REI. They're constantly firing employees over very inconsequential things. They…read morevalue employees who lie and throw their coworkers under the bus in order to get themselves ahead. Instead of promoting a culture of teamwork, they reward individualism and selfishness, and as such, the guest service is in the toilet. It's even worse than any Vail-Resorts owned business.