I am very sure I have left a good review for customer service for this place years ago but the…read morestandards have since plummeted. Also I have spent quite a bit here for one thing or another and except for the semaglutude shots other treatments haven't been great. I also notice the owner is quite hostile towards other negative reviewers, each and every one. Reviews are supposed to be used to improve the services you provide, if you need to do an in service on your vastly new staff you do that. When your NP had poked me 8 times and couldn't get my IV, I was patient (I am a RN myself), and let the pink haired blue truck, now has left lady only start my IVS. The laser hair removal like someone else has said is in effective, I have successfully done that treatment elsewhere but I quit coming for those and have more treatments I can donate to someone that wants to waste their time. I wanted to ask to see a different NP this last time Because I felt the last visit wasn't good but again am all for giving people chances. I had my appointment on the 23rd for semaglutude and pharmacy didn't get it until may 31st when I called wondering why I didn't get the meds. Amman don't fight reviewers. Work on your staff. These e meant to help you. Also the Botox service I received from a different American spa was much better but they're not in my area this spa is down the street from me but I'll have to look around now for a better place.

Michelle is amazing! You can tell she has been doing this for a while. She is quick but takes her…read moretime with each customer. She was able to correct issues from another spa! Only downside is that you may have to wait... they are typically behind.

I have been seeing Vali since October 2009 for waxing and facials. She does a wonderful job waxing…read moreand makes you feel completely comfortable during the wax. Her facials are very relaxing and she uses high quality products that I have only been able to find at two high end hotels through out the US. I have been having a lot of hormonal acne breakouts on my face recently and she cleared it right up for me with extractions and some great product recommendations. My skin glows and is plump after I walked out from one of her facials. During a wax or facial she walks you through every step of the process so you know what she is doing and when she is doing it. This is really helpful and comforting during a Brazilian wax! Vali is great and I highly recommend her services!

This was a very pleasant experience. Vali is very professional and knows her stuff. The facial was…read morevery relaxing , the products she uses are top notch and organic. I have already booked another next month .

My consultation was quick and easy. I can't remember the name of the person I spoke with but she…read morewas very nice and accommodating. The process of deciding what procedure I wanted was simple. I explained to her what I was looking to achieve. I have been looking for the right place to do a chemical peel and felt this was a great place. I haven't gotten my peel yet I'm scheduled to do so soon so that's why I didn't give 5 . Will update after.

I booked a custom service. She requested dermaplaning since I'm pregnant. I didn't have any skin…read moreissues before, and now I have scratches and scabs all on the sides of my face from where she went over the blade on my face too many times. definitely will not be booking again and I was really hoping to find a med spa that suited me well.

Ok so recently I have Been looking for a place to relax and have a good time but I didn't know…read morewhere to go so I just used yelp and as soon as I saw this place i was AMAZED inside is SOO beautiful it has like this vibe to it the place is really clean the staff is really nice but I won't spoil it too much for y'all but yeah all I'm trying to say is please check this place out you will not Regret it

From the owner: We love helping our clients. Massage Services: deep tissue, Swedish, couple's, sports, hot stone,…read moreprenatal, spa parties, group spa services, Hydradermabrasion, Hollywood Facial, and more. Find the detailed menu of all our services is on our website.

I had the most amazing experience with Kaitlyn today! She gave me an incredible facial and…read moretreatment, and I left feeling completely refreshed and glowing. She was so knowledgeable, attentive, and gentle throughout the entire experience, and you can truly tell that she cares about her clients and takes pride in what she does. My skin feels absolutely amazing, and I could immediately see and feel a difference after the treatment. Kaitlyn created such a relaxing and comfortable experience, and I honestly didn't want it to end! I highly recommend Kaitlyn to anyone looking for an esthetician who is talented, knowledgeable, and genuinely passionate about skincare. I will definitely be back!

Amazing! I loved it, thanks so much. I appreciated the welcoming spirit, beautiful environment and…read morethorough work so much and will be coming back with my teen daughter.

Huy and his wife, Jojo are both the kindest!!! Do a lovely job! Never disappointed. #HuyMyFav!…read more For those complaining of prices I'd have to HIGHLY disagree!!! I've been to many salons in my days and this by far has average if not lower prices. Ann at the front desk is quiet, but always polite. The owner, Hanhsolo and Mgr Sonny constantly walk around ensuring clients are happy, satisfied or if they need anything. This is my 3rd yr here. I refer often and my referrals all have been just as pleased!! Thank you everyone at Palace Nails

This is the second time I've been to get a basic manicure with shellac and a pedicure. The first…read moretime was good but not great, so I figured I would give it another try. I shouldn't have done that. I was uncomfortable the entire time. The nail tech seemed annoyed that I only got a manicure on my extra-short nails. She also said she'll try her best because they're so short. I should have left right then. She didn't paint the entire nail and rushed through the entire appointment. It's also very uneven. After she told me I should have gotten dip instead of shellac. Why didn't she didn't recommend that in the beginning? She tried to make the horrible job my fault. The pedicure was good. I still won't be going back. Horrible customer service and professional nail service in general. Thank goodness there are other nails salons in the area for me to try.

I would give this place 0 stars if I could. I cannot recommend this business…read more I observed practices that left me deeply concerned about client safety, sanitation, and professionalism. In my experience, infection control and cleanliness did not appear to be taken seriously. I observed treatment beds not being changed between clients, HydraFacial and DiamondGlow tips being reused rather than replaced after each client, and the office itself appeared unclean. I also had serious concerns about whether everyone performing aesthetic treatments had the appropriate licensing or qualifications. Another thing potential clients should be aware of is that many of the recent positive reviews appear to have been posted by employees, which gives what I believe is a misleading impression of the business. Please do your own research before booking. Ask who will be performing your treatment, verify their credentials if that's important to you, and don't let heavily discounted specials be the only reason you choose this place. Your skin, your health, and your safety are worth far more than saving a few dollars.

Love Elite!! So far I've had facials, Microneedling, and laser hair removal there! The employees…read moreare always so welcoming and kind. Can't wait for my next service!

The ultimate therapeutic experience! Booking was a breeze. I love that they send a text reminder…read morethat your appointment is coming soon for all busy bodies like me who have plenty of things on their calendar lol. I had the pleasure of having my Thai massage by Summer. And just like Summer, she brought sunshine to my body & revived it! She is such a pleasure to chat with as well. She pays special attention to the areas you want to focus on. I was bent & folded like a pretzel, but every maneuver was worth it. If you have a need for a real massage without all the glitz & glamor that adds to your hundreds to your total for less results then stop reading and BOOK them already! This spa is #BarbieApproved

I was taking a huge chance, I usually stick to getting massages with other places -- but I'm new to…read moreTexas and it was super close to me. It was AMAZING. the space, the energy, the sound, the smells. It was a really good experience. I will be going back again

After reading many positive comments about this place, I wanted to give it a try. Given the fact…read morethat I have a budget for self-care treatments, I called and asked for a price before booking anything. The receptionist responded to my question with, "well, what have you paid in the past"? I asked again and she said I could come in for a consult for the price information. What kind of response is that? I don't want to come in for a consult, and waste my time or yours, if the price is higher than I want to pay. There are many good med spas in the area with competitive prices and I would have given this place my business if they would have just given me the information I asked for instead of playing games.

I LOVE this place. I am always so worried trying to find a new location for Botox, but Janet is…read moreamazing. So helpful, so sweet, and you can tell she genuinely cares. Definitely recommend.

Public Service Announcement: To the 2 billion+ people on this planet who were genetically cursed…read morewith short, stick straight, downwards pointing, hidden-under-monolid eyelashes (probably atonement for being blessed with perfect head hair and minimal body hair) - I have found the Holy Grail! I'm speaking to all of us of Asian descent. The miracle known as Lash Perming, or Lash Lifting, is a chemical treatment process that keeps eyelashes held in a curled position for up to 8 weeks. That's right - CURLED! I.E. actually visible. I found Keta V on Groupon. She was accommodating and easy to work with - I had to re-schedule twice due to work issues. When I did finally make it, she sent me the prep info the day before and greeted me at my car when I arrived to make sure I parked in the correct lot and find the studio. Her place is clean and I felt immediately at ease. As for Keta herself - she's like the friend you knew years ago, but need to catch up with, so patient and well-spoken. The Eyelash Lift is a relatively less well-known process, compared to lash extensions. The idea of coating my eyelashes with chemicals was terrifying. Keta explained the process once before we started and then again during each step. While the procedure wasn't the most pleasant (there's someone pulling on your eyelashes for a good 30 minutes), it was tolerable. Think of the alternative: a 90-minute session of for lash extensions. But the results are much more natural looking - I mean, they are, after all, your own lashes. I've had multiple people compliment me on the results. Also, the perm should last up to 8 weeks, which is about 3x as long as the extensions. I am thoroughly satisfied with the experience and will definitely be going back. Even though I used a Groupon, Keta was respectful and did not try to push any additional products or sessions. Thank you Keta!

Keta observes safety & keeps good reputation. My initial schedule was on Fri evening when a bad…read moreweather was forecasted, & Keta rescheduled on a Sun morning when she was off work & no available slot on her busy schedules till Dec 29. Thank you Keta for scheduling on a date/time convenient for me. On the day of the procedure, Keta was very thorough in explaining what to expect on each step. At end, I was very happy with the result. My short eyelids curled & looked awesome!!!