Great place I love all of the new options and reptiles available…read more We've received a few animals from them that were abandoned at the store to be rehoused. Along with our own research, the employees thoroughly explained their care needs, and even after adopting them, they are always checking in and asking about weight gain growth and quality of life The employees love what they do, are passionate about the animals and are always so helpful with any questions we have

Very clean, always friendly. My son loves to look at all the reptiles when we come in.read more

Shout out to Seth for being so patient when I had a million questions about my son's bearded…read moredragon. Great service.

Actually have quite a verity. No knock at anything they have…read more I saw them at a convention and I bought a tank. I was purchasing and I wasn't being rude by any means. After I made the purchase the gentleman who helped us was talking mad sh*t about us right in front of us. Listen I get it people don't jive. But maybe wait until I leave to talk shit about me. Dont be rude to a customer in front of my face. I seriously understand if you don't like me. Just don't be disrespectful to a customer who just paid.

Great store in the IE where limited options. Plants, snails, shrimp, fish, able to special order…read morefrom their suppliers.

Very knowledgeable! The owner is very friendly and approachable. Great selection of healthy fish!…read moreHe will also make special orders upon request. I recently bought some aquatic plants and they immediately did well!

One of the best spots for feeders. I order by the thousands…read morealmost every week. Lowest price in town

Bad customer service, rude receptionist. Knott cordial with people not friendly real. Smelly and…read moredirty inside and bad lighting didn't have what I needed. It was like going to a zoo that wasn't many years. I'm leaving your review on you. 're f****** a******* here every time i've always had trouble here, but I need worms.So I usually go to temecula but I had no time yesterday.Oh good I require all

My babies were groomed and they look so cute!…read more My babies spent the day at the spa at paws and claws depot. We got there early and because they were a little matted it took the groomer awhile. They were good with them.

wonderful employee they offer grooming services by appointment only , has reptiles and guinea pig ,…read moreturtles for sale, pet adoption services offered. I took advantage of their Walk in Self service dog bath $20 includes shampoo / conditioner/ towels / and an apron. Full use of the facility blow dryer, comb, scissors etc. Definitely will stop in again for the self service dog bath . The facility was clean and the convenience of using their grooming products was great.

love reptile factory I get my snakes food hear every week and also got my snake from this store and…read morethe employee are very helpful and gives good advice for what you need and looking for. 10/10 love this store

A variety of snakes, lizards and habitats. Awesome tarantulas. Friend purchased a me beautiful…read moresnake.

Fantastic experience, with top notch customer service! For context, my pre-teen son just got a…read morelarge terrarium for a crested gecko and we needed to set it up with all the substrate, branches, foliage, etc. We went in and Kei helped us pick out everything we needed to get started. She was patient, friendly and answered all our questions. The company is lucky to have someone like her - I wish all my shopping experiences were this good. Thanks again Kei!

The staff at this reptile store helped us every step of the way. From our very first visit, Josh…read moretook the time to show us the different geckos, explain their sizes&patiently answer all of my son (9yrs old) questions. On my second visit, I came in alone and Josh helped me create a complete checklist of everything needed for a proper gecko environment. By our third visit, when we were ready to bring our gecko home, Josh helped us choose the right one, reviewed the entire setup checklist again and went over feeding schedules, vitamins, tank cleaning, and the animal health guarantee. Overall, the experience was informative, welcoming, and stress free. You can tell Josh truly cares about the animals and his customers. Highly recommend 10/10!

Took my Grey to get groomed, Chris has a lot off experience with birds, pricing was fair for both…read morewing and toenail, I will continue to come here my birds grooming, also the shop itself was out of this world. Thank you Chris

First off, they are only open on Saturdays from 10 am to 5 pm…read more I was blown away by this store...in a good way They have some spectacular looking birds. Their toucans and parrots were spectacular. Yes the store is noisy but the birds seemed very lively and happy. They had huge tortoises as well and some fun reptiles too. I went with my parents and my little girls (2 and 3 years old) and we all had a great time. The owners seemed to know their animals and I wish them well in their plans to build a larger educational children's zoo here in North County. I agree with Stephanie and definitely recommend this place.