Paige was the absolute best and so sweet! Super knowledgeable and let us check out multiple different products . Always ask for Paige! So sweet and such a great experience read more

Manager at store recommended a certain brand 1g cart, it hasn't even been 4 days since I bought and a little over half way through the gram it completely stopped working. I went to take it in to see if they could help me out at all since there was still a quarter gram of wax in the cart that was no longer working. I got told that they can't do anything and that they are sorry while giving out a chuckle after I said "you're the one that referred me to this cart that doesn't work" I will never be back again, this was my main place I went to but being treated like that when I'm a consistent customer is unacceptable. Don't trust their products or staff because in my experience you will get screwed over. read more

LOVA Aurora - Cannabis Clinics Near Me - Aurora, Colorado

New ownership, new staff, these guys are amazing once again. I'm glad I came back to try again, it's my new go-to in the neighborhood once again. read more

Absolutely love the staff and by far Brittany is the best budtender. Attentive and chill. I enjoy my products. Never have a complaint on the quality. Definitely a great dispensary. read more

Very helpful when my vape pen went down. True to there product. Very fast service. Home vibe feeling at the store.

This place is amazing. It's actually quite surprising when you walk in the front it's seems like a very tiny place however once you walk past that door it's a whole other world! They provide such a variety to choose from. Of course your traditional flower and vapes,along with different fruity and coffee drinks and even ice cream! Green heart is an incredible place. This place has a very comfortable vibe all of the employees are absolutely amazing, all kind and all knowledgeable ! Angelica assisted us and she was incredible. She took her time and really explained and demonstrated for us, very thorough! Also check out the specials they are running. You absolutely will not be disappointed. read more

LOVA Aurora - Cannabis Clinics Near Me - Aurora, Colorado

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Friendly staff and fast service. They are still social-distancing. They have a great variety of Cannabis. On Wednesdays they have a discount on edibles. They are starting to get edible product that distinguishes between sativa and indica which is important to me. They also have decent prices on cones for those who smoke. Orders can be placed online. Parking in the back. read more

Thanx Charlie & Gary for some of the best customer service & conversation while enjoying my purchase. I highly recommend this location for convenience & a good conversation as well as amazingly soft retail!! read more

LOVA Aurora - Goodies - Cannabis Clinics Near Me - Aurora, Colorado

If you ever get migraines and like to medicate with flower, this is your spot! I was helped by a bud tender after getting a huge migraine. He suggested something I hadn't heard of before but I'm glad I trusted him. It was some pretty heavy indica so next thing I knew, I was waking up forgetting I ever had a migraine. Gotta love Lova! read more

Won't be back. Rude bud tender experience for me over their online order system not going through like it said it did on my end.

Way over priced in my opinion. Especially with two other dispensaries within walking distance! Staff is kind of rude other than the security guards. And it's pretty much hit or miss with the quality. read more

Terrible and over priced flower!!! , terrible customer service and rude staff. Go to any of the dispensary's next door, much better quality and price read more

I went to Green Heart--now Lova--for years. Today I switched! All dispensaries are NOT THE SAME! These kids are altered when they wait on you! They make up new policies, like today, with me--the little pip-squeak clerk told me "I just learned that in training"...??!! Really! Lova reminds me of the early days of dispensaries here where all the clerks were kids, partaking and acting very immaturely and unprofessionally. That's LOVA NOW! GREEN DRAGON is right next door! This is our new dispensary. Multiple checkouts, no altered kids, great product, quick in and out, and they're very knowledgeable! read more

I really cannot believe I'm leaving this review I never thought I would leave a Yelp review against Green heart but here I am. I have been a customer since Green Heart opened and I have stuck with them all these years. even after the horrible murder of the security guard when many were too afraid to go in there. I became close with the staff, turned many people on to the dispensary, and thoroughly enjoyed my visits especially hanging with art and art Junior it was nice that they were always there having a connection with the patrons. I must say however the last 2 months has been an extreme disappointment. I know Lova started the process to purchase green heart at some point in this year and though I've noticed over the year many different changes coming along, the last two months has been a nightmare. in the beginning When Lova took over, I'd have to wait forever because the systems were never working correctly, one time I had to wait almost an hour because "the new Lova system" literally would not print stickers for pre-rolled joints and the staff was frustrated as they didn't know how to fix the problem but per state law couldn't let me leave without the stickers. not a big deal I understood with a new company comes the little bumps in the road. I understood there were a few little things to iron out. It was annoying but still my go to dispensary and I tried to stay patient. in the last 2 months every single time I come to make a purchase the systems are down, no credit card purchases, ATM is down no cash available. I have to drive across the street against traffic to the 7-Eleven to use the ATM and then drive back to make my purchase I'm talking the last seven or eight times I've had to do this. Lately the pre-rolls are rolled with about half an inch left at the top. The other day I was in there in a gentleman to come in specifically to buy a specific strain looked online saw the menu showed it in stock but when he went to pay after he had already driven up the street to get cash the budtender told him sorry our menu is wrong we don't have it he then had to drive back up the street and get more cash to pay for what they had I could tell he was extremely frustrated as well. Even I've been able to pay with my card, (rarely when the systems are up) I have to pay an extra $2.03 but if I pay with cash for the pre-rolls I only have to pay an extra $0.03. do you know how annoying it is to dig out pennies? By the way, yes they make us dig out 2-3 pennies to complete our transaction. I hate that I don't recognize anyone in there anymore after so many years of knowing the staff and feeling welcome. I honestly don't feel safe now that security is gone I loved that they were always paying attention to who was outside who was around our vehicles and who was entering the building at all times. Since they left the girl at the front doesn't even pay attention to what's going on sometimes even forgetting to tell us when we can go back. I'm sorry to say but this last time when I drove up and saw cash only once again, I went across the street to The competitor dispensary right next to 7-Eleven and made my purchase there it just seems like such bold disregard for what the customers want considering there's three dispensaries all within walking distance of green heart. I chose to purchase at that other dispensary because I just didn't want the hassle of going back to Greenheart after chasing down multiple ATMs to find some cash. You know, after work when I'm just trying to go and make a purchase I am not trying to drive all around to find cash because the ATM and the credit card machines never seem to work. It ended up being way more convenient at the other dispensary I settled up there and headed home. I don't typically complain honestly and I'm not afraid of change but one thing I was really worried about was the corporate feeling taking over my little neighborhood dispensary and that's exactly what's happening. it's a corporate feeling now. I feel bad for the two people that I sometimes recognize in there from before because know they get yelled at Daily because all the dispensaries take credit cards and Greenheart has now gone backwards and doesn't. it's a shame I was really hoping this wasn't going to happen I've followed the Lova team since they started buying up and merging dispensaries across the Denver metro area. I felt confident after reading the westword article made by the Lova owners last year and their mission was to keep the experience the same for all the regular customers so nothing changed but more opportunity was presented. well this is my note to Lovaco: Greenheart is not the same I no longer refer people there I no longer enjoy going it's nothing like it used to be. I now dread going there becauseI know there's just always going to be some kind of hassle and frustration and it's just not worth it. read more

Came in today to use my birthday discount and Sarah was very helpful- it was her birthday as well! She was very inform about their products and was able to answer all of my questions especially about vapes. I was totally blown away by their deals too- 1 pack of gummies and 2 joints was really reasonable and not to forget the penny joint for my birthday. Can't wait to try the joints- thank you read more

Green Heart used to be a pretty good dispensary until the new management and staff took over. Their products are now overpriced and the bud is not as good quality as it used to be (lots of stems). The new staff is rude and act like you are breaking their backs by asking them to do their job. They also charge $2.50 for all credit card purchases. After being a customer for 3 years, I think I will use the two other dispensaries within walking distance from Green Dragon. read more

I've been coming in here for years. I'm happy with everything,& everyone there! Nice people!! New management is trying hard to make things better! read more

The flowers here are good quality. I placed an online order. When i arrived they were out of 2 of my 3 choices, no problem. The underdog urkle was great. The Glue was good. The other was good (bubba or pure kush? I can't remember lol). All in all I was very satisfied with my purchases from LOVA. Will return. Only reason I didn't give 5 stars was because their website did not show being out of stock on my original selections of :OGKB, and Jetfuel OG when I placed my order successfully. Happy customer none the less. Thanks guys read more

Didn't want to have to write a bad review but I'm pretty fed up. Used to be a really good shop, good deals, but now it's way overpriced and they are not true to weight. The flower isn't as good as it used to be and I'm pretty sure the THC levels are exaggerated tremendously. I bought an oz and not only were they popcorn buds (which it did not say on the website), they didn't give me an Oz, more like half an oz. On top of that, they don't tell you you can't use your points on house specials and the website doesn't even tell you what's a house special and what's not. I had a unique situation because I live far now, and was going to this location when I lived closer and saved my points from then. I get there and they tell me I can't use my points. What a waste of a trip. And come to find out, their point system is bogus too, you get $10 for every 1000 points, but you don't accrue that many points from each purchase even when purchasing an oz so it's not even worth it. I called the manager and the swear they are true to weight but my pictures say otherwise. Save yourself the money. read more

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They are hit or miss in the terms of their quality and products but the thing that really gets me is there scales. You will sit there and watch them and they will try to skim you in front of your face and then when yo confront them about it they blame the scale. This has happened on 4 separate occasions. It's just funny to see a legal and legitimate business acting cutting corners for profit like a street dealer. Not at all recommended. read more

Don't go here. Poor quality, high prices, awful staff. Maybe the worst shop in Aurora.

Was one of my favorite dispensaries when it was Green Heart but everything has gone down hill since it became Lova. They over charged me $300 at one point, which they eventually refunded after I called them out on it. Their fees are constantly changing but they will never tell you about it, bud tenders know nothing about weed and are basically guessing anytime you ask a question. Menus are never updated even though they are quick to tell you to check the menu when you ask what they have, and don't even get me started on their delivery sans service, they literally brought me an open pack of cookies and bragged about how good it was, WTF?!?! This might have been funny if it was part of some stoner movie plot. Feels like a bunch of stoner kids are running the place, which would be ok if they knew what they were doing... read more

Wow, Unbelievable That the New Owners of Green Heart/Lova Are getting away with Selling you guys Crap. Wake up & Get yourself a Real Dispensary That Treats You Right..THC Levels are Way Down but it Smells ok lmfao..You Work Hard for your Money, Stop Wasting it at Lova read more

Great staff -- i have not gone to a different dispensary since i found you guys as your staff rocks!!! specialy Birdi --- she soooo nice! read more

This used to be the spot. Maybe I went for the atmosphere cause the flowers never been all that, but even that's not available anymore. Hope quality in all the way steps it game up! read more

Fucking criminals Worst joints in the city! Broke one open not a single trichrome the weed had been heat treated and totally dried, out they zapped every bit of goodness out of it, and then rolled up joints that tastes like a joint rolled out of roaches. I bought five 1 gram joints for $25. You seem like an amazing deal until you realize that you're smoking tumbleweed. read more

This business needs help. Went back in today, couldn't find anything decent that wasn't 45 an eighth. Just isn't worth it. After getting stuck with crappy weed on several occasions from this store, I have decided to move on. There's just too many places to get good weed for cheaper. Also they seem to weigh short with alarming regularity. I think they weigh to the lowest end of the variance allowed. Not good. They have definitely cycled through the market share here. read more

Great Place, I love the strains they get in weekly. Also they have really good wax and they always hook it up on the price. Best dispensary in aurora read more

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Always loved coming here for the Airo pods at a good price for the quality! But one time I did think the security personnel was a little rude in the way they told me where to repark my car. I can't complain. He has been very welcoming and friendly ever since. Some people have bad days! read more

I've visited this dispensary a handful of times & was helped by Marissa she was very friendly & knowledgeable about the products I was interested in. I will definitely recommend to be helped by her as she helped me find some amazing concentrates! read more

Cancelled my online pickup order after a few hours on 11/15/21. It was marked ready at 5:42p and cancelled at 8:01p... They close at 9:45p! I can't find anything about time limits anywhere. It said to call the dispo if it was a mistake but they don't pick up their phone or return voicemail. I barely even left work when they cancelled it. They wasted a bunch of my time. I ended making my purchase at a different store a few buildings over, they've been much better to me there than LOVA. Whatever the time-frame is to pick up your stuff, I'm not sure. They don't seem to outright say what the time limit is, not on their website or WM- but it's TINY. I'm not sure if you guys realize how order pick-up works, but the way you're doing it now makes no sense. I've been shopping this location since 2016, between rude/creepy employees, selling me an empty j tube, and now this... I am personally not shopping here again, they've had too many chances. Waste of my time. read more

Rude, rude, rude. I was attempting to use a Leafbuyer coupon that was available on the site the day I went into the store, 5/6. The coupon said it expired that day, 5/6. When I tried to use the coupon I was told it expired the previous day, 5/5. When the problem was brought I the attention to what I assume was the manager on duty, I was told the expiration date means that is the date the coupon is no longer available. She was rude when I attempted to explain that an expiration date is the last day that a coupon can be used. Expiration dates on Leafbuyer have ALWAYS been valid through the expiration date, as any coupon or product would be. Common sense. Will not return. read more

Went to this dispensary. It was disgusting. I had to sit and wait in the waiting room to go in. It's small and cramped - was a car wash at a gas station. The weed sucks and it's expensive. The people who work there are rude an unhelpful. My friend told me someone got shot and killed there a couple months ago. I googled it. It's true! Not going there again. That's for sure. read more

The product is terrible and over priced. Disrespect towards me. The weed was moldy and the worst place ever!!!

I have never personally been into this place, but my girlfriend came home the other day absolutely disgusted with customer service and the management. Security guard highly inappropriate with comments. She felt uncomfortable enough to come home and vent to me and she deals with dispensaries day in and day out. Can't tell you about the quality or price of this place, but I can tell you there are some serious staff/image issues with this place. read more

Don't waste your time here, just go to the green dragon next door and save yourself the hassle of the waiting room and the rude unfriendly staff... Besides green dragon is way cheaper!!! I went to green heart today only because there was a really long line at green dragon... The short guy that works there was baked STUPID!!! I had to repeat myself three times on everything I said, the kid was rude as fuck and their eighths are close to double that of green dragon.... And when I told him I was going next door, the little fucker scolded me for it! Lol.... Thats just business kid, green dragon is way cheaper, way more convenient cause there is no waiting room, and the staff is way more friendly... I'm done with green heart for good... read more

Shout out Kevin and Arthur. Been going to this place since they opened and staff is always in good spirits, helpful and ALWAYS have the fire weed. read more

I am a Colorado Native and have been to countless dispensaries, I have never felt so uncomfortable awkward and just out of place at green heart I don't think their staff is professional at all. Compared to the place right next door the Green Dragon it's just uncomparable I don't see green heart lasting very long! Prices are way too high for weed that is not that good! I would highly recommend you go anywhere else but the green heart read more

First off, if I was reviewing just a flower it would be a five. Unfortunately sometimes when spending the money you work hard for, there's an employee standing between you and great product. I feel this is critical, Perhaps the most critical aspect of any successful business. People expect not to be sucked up to but just decent service and to be treated as one would like to be treated. After I decided on my purchase, I attempted to pay with multiple visa gift cards, One with $50 and one with $47. I then planned on paying the remainder with cash and leaving a generous tip. If I get good service I tip, period. My mother, and countless other single mothers, survive on them. Long story short I was told they could not use multiple visa cards on a purchase. I've done this many times recently so I questioned the decision. I explained they were gift cards and I could understand not using different credit cards or debit cards but these were just gift cards.Once I was told I could not purchase my items, I had waited in line for 20-30 minutes due to incoming snow storm, I told them...."well, thanks a lot", and I went to leave. I didn't notice the supervisor was at the counter on my way out. I asked her the policy and she informed me I can make the purchase I was glad because I didn't wanna wait in line again at another location. On my way back into the room I accidentally knocked a T-shirt from a display with my with My shoulder, I was wearing my motorcycle jacket and it was padding an extra thickness,and that's when the rudeness kicked in. I did not get the employees name but she was the only girl working in the back who was not the supervisor on 3-12-21, approximately 6:20 PM. She told me to please stand back in a very rude manner. I said I'm sorry, what am I doing, and then I realized I had Knocked one of the T-shirts off the display. The supervisor returned to the room to check me out and the young lady turned to me and said very loudly, in a small room, a very small room packed with people, that if I did not like their service then I can leave the store and go somewhere else. I looked right at the supervisor, who seemed as confused as I was as to why I was being treated this way, and I asked her if I was being rude in someway. She said I was not and offered to check me out instead of having the other employee check me out this is an employee who, for no reason at all, was involved in a transaction I had going on with two other employees. She was very rude to me for no reason and the fact that there are many, many, many, many options for this product, people usually shop where they deliver on product and service. Most people I know shop at a location where they have personal relationships with the bud tenders. They have been stellar at this location for the last 56 times I've gone there, you see they just bought out green heart. The reason for taking my time tonight is to let upper management, within LOVA, on East Quincy, know they have an extremely rude employee there without the ability to deliver on service. The female Supervisor at the front desk checking people in tonight, 3-12, Turned it around. It is amazing, the difference in experience and employee quality in regards to service. Even ensuring me would feel welcome the next time I shopped. If it wasn't for this young lady the only thing that would come to my mind if I was thinking about shopping at LOVA would be how unwelcome I felt there. Spent over $200. Also want upper management just to know that the supervisor just a decent job add customer retention. read more

Very friendly staff!!! Awesome selection of products we hadn't seen elsewhere. We had lots of questions and Chris took the time answer each one. He even showed us new products, gave suggestions, and even asked if we would provide some feedback the next time we were in the shop! read more