I went in on a special event night with some manufacturer reps that were there to demo and answer…read morequestions. Had a great time, I was interested in subs at the time and was impressed by the JL audio demo. After the demo, I met Mike, Holm Audio owner. Seemed like a cool guy. He loaned me a couple of E110 subs to demo at home. He reached out via text to see how I was doing and negotiate a possible purchase. When I told him I was interested in demoing the E112's he told me they only one, he tried to sell me the 10 and 12 inch sub at a discount. I wasn't interested, as the size difference would bug me too much. So he asked me if was interested in anything else. I told him I was also interested in a direct to consumer subwoofer brand from Norway. Well I guess that upset him because he told me to return the subs right away, and that I would not be in his "VIP club". Needless to say, I returned the subs and did not make a purchase. This sucks because I really wanted to support a cool local Hifi shop like Mike's. But if he can't accept the fact that people are cross shopping consumer direct brands, he has a rude awakening coming. One star is for the staff, they have been nothing but amazing. In the end, I found a deal online for a pair of E112's that was better than what Mike could offer.

Just a follow up to my original review. Everything I said in that review still holds true. Now…read moreI've had an issue where something I purchased here was slightly damaged by me. They dealt with the manufacturer to see if they would cover it. They wouldn't. Again, Neil to the rescue. He disassembled the device and found the problem. Something interfering with the contact between headphones and the device. Once that was removed, the device is like new. I thanked him profusely for his efforts and asked what I owe him for his efforts. His answer: nothing. Whoa! I think I'm bringing Neil a nice bottle of wine for his efforts. Thanks Holm audio.

I went in full of questions about a vintage receiver for sale. The nice fellow in charge talked me…read morethrough all the details, answering / humoring all of my questions (some of them being a little dumb). He took the equipment apart for me to show me its inner components and explain how they function. He offered a listening session, so I could explore its features before making up my mind. I ended up buying the piece (Technics SA-800) for a more fair price than I've ever seen on ebay. It is a really neat specialty shop, a very rare find these days. I don't live close to it though, so I check out his website occasionally to keep an eye on what he's offering.

This place is amazing for old but high end home video and audio equipment. I walked in for getting…read moresomething fixed but he told he can't but referred me to Electronic Engineers on Belmont. This guy is very knowledgeable and customer service orientated. He has equipment that I would love to buy next time I'm in town. A must stop for buying vintage equipment. Very cool place!

I met Joe in 2009 requesting help with setting up my Vandersteen speakers. He spent a lot of time…read morealone in just preparation installing the batteries needed in the high pass filters & also the built-in subwoofers. Also, placeing the speakers in my listening area in my home. A little about myself. I have worked collaborating in the music business when living in Southern California and still today, with very well-known respected engineers, composers & songwriters. So sound is extremely important to me. Because I am working on projects for Artists/Singers & Movie & Television placement material. Joes' expertise has made this enjoyable and possible. Joe has also setup turntable phono cartridges. It is so nice to work with a fellow perfectionist like me. Thanks Joe. Bruce

hope you are well joe it's John gibson .... I now have a…read morerecord contract with "verdict music"......distributed by Sony music. please check out my music. CGB project "dialogue" streaming worldwide on all platforms now......90% improvised. take care and hope you enjoy. John gibson

Great sale and installation! Would not hesitate to buy from them again. They came to my house and…read morebrought the amp and went far more than necessary to set it up.

Great guys. I picked up a DSC Rossini Dac/ Streamer from them. It just arrived today and it's…read moreperfect. I got a great deal and it was packed up properly and shipped quickly to California. I couldn't be happier with the entire process. Thanks again to the entire team. Highly recommend.

Brought in my Victrola suitcase record player to have my needle fixed and was met with the most…read morecondescending 'we don't do that here' response. They said "this isn't what I would use to play records". I didn't ask you. They referred me to another audio shop where I will hopefully be met with more respect. Sorry it's not a thousand dollar sound system. Even if it was, I wouldn't go to you.

Over the years John has repaired, upgraded, and set up three Linn LP12 turntables for me and they…read moreall performed far better than previously. He has a special way with these quirky Scottish record players and knows how to mate them with appropriate downstream components. I would not go anywhere else.

I was seeking to update my 2-channel system for my enjoyment in retirement. My vintage system,…read morepurchased in large part from Simply Stereo at their old location, was working fine but I was looking for something better. After answering question after question and really listening to my responses, Dave set me up with an incredible system. He matched a McIntosh integrated amp with a pair of Dali Epicon speakers and a REL subwoofer. He came out to the house, set-up the entire thing and even corrected errors on my video system. The results were incredible. I could not be happier with the component choices and the musicality of the system. It has a great sound stage. Daves interest, attention and willingness to take the time to explain things are second to none. This is the only place to go when shopping for high-end audio equipment.

Very knowledgeable and helpful staff. I wouldn't go anywhere else: fair prices, equipment for all…read moretypes of listeners.

Wonderful people to do business with. Bought a device here…read more Very knowledgeable and wonderful stff

I had a superb experience with Decibel Audio. They were the only dealer of Kef speakers in the…read moreChicago area, speakers that I had read stunning reviews of and wanted to test. I was referred to Adam at Decibel, who is an owner. He spent 3 hours with me on the day I went there to listen to the speakers, he recommended a specific speaker model suitable for my living space and listening tastes (all classical, mainly chamber), I had brought a couple of my cd's with me, he recommended a specific cd player which was so good it enhanced magnificently the very old cd recordings I deliberately brought with me (because I love them). Then, because I have a large LP collection, he recommended a specific turntable and stylus. He hooked up the cd player and then the turntable and I was blown away by their incredible, natural, precise, warm sounds. On top of that, he told me that various components were on sale, which was a nice plus. I had in my then home some old high-end equipment (B&W 801's, a custom made tube amp, custom made turntable, etc) which I asked if they would be interested in as a trade-in. He offered to look at them, I sent photos, he said he would move the equipment to his shop and then determine the value. The trade-in value he gave me, after his truly exhaustive research, was more than I expected, and even with respect to one piece for which he couldn't determine the value, he offered to sell it for me on consignment (I declined and simply wanted to donate it to him, but he insisted on giving me something for it). On top of that, they delivered and set up the system in my new abode, spent many hours doing that, training me, testing it, and then returned a week later to switch the speaker stands he recommended (which weren't in stock originally) which also were hugely discounted and he thought better than the loaner stands he gave me, retested all the equipment, and has left me with a concert hall quality sound system that is breathtakingly accurate and spacious, at an incredibly fair price. They are a pleasure to work with, no hard sell, no special fake listening room (just a normal, open space with stuff and people in it), very responsive and very, very honest. I cannot more highly recommend them, whatever your level of interest might be. (Incidentally, they have a large variety of equipment). (This review is entirely voluntary. I had to ask them where I could post a review.) John Stiefel Chicago, IL

These guys are fantastic in their service as well as their prices and selection. I came looking to…read moreget a turntable and hi-fi system as a graduation gift for myself, and the staff were all incredibly friendly and helpful in walking me through everything the system would need. The store has a fantastic selection of turntables, speakers, records, and receivers at a variety of prices friendly to newcomers and high-end audiophiles alike. My friend and I (who studied audio in college and work on audio hardware) were extremely impressed, particularly with the very reasonable prices on some excellent turntables they had. Joe and Tony showed us some awesome vintage pieces that the shop had rebuilt, and it was fun to geek out - it truly shows they are passionate about what they do. They were very welcoming to me as a newcomer to the hi-fi space and also did a great job of being mindful of my budget (which isn't easy given how much cool stuff they have in there). Andy walked me through the store and gave me gear recommendations from the start, and Evan helped me with invoicing, cables, etc. Many other staff members whose names I did not get were also helpful in getting everything ready for me. On top of all that, their service quite literally goes the extra mile. They even let me stay past their closing time, and Joe very kindly offered to drive me home with my new gear himself, which was a great help since I came via bus and would've had to Uber or something otherwise. The entire staff helped load everything in, and Joe was a pleasure to chat with on the drive home and he even helped me carry my things to the lobby. I remain impressed with how helpful and good-humored Saturday Audio's staff were, and I'm super glad I chose to shop local here in Chicago. My new setup sounds awesome and didn't even hurt my wallet as much as I expected, haha. If you need anything turntable or hi-fi related, absolutely go here - can't recommend them enough!

Went in with a lot of questions and little experience and walked out very happy. I got a great deal…read moreon a great beginner setup and I'm super excited! Everyone in the store was super excited and ready to help and talk about whatever you needed. Evan helped us most of the time and he and Joe even stayed past close to help us check out and take our new setup to the car. Will absolutely be back when it's time for an upgrade!