They helped me pretty quickly, which was very convenient. The specialist arrived at the agreed time…read moreand performed the main work on the spot. In general, everything went well, but I expected a little more attention to detail and a more detailed explanation of the process. Some points raised questions, but in general the problem was solved. Thanks for the help, although certain aspects of the service could have been better.

Great service, was willing to work and help me. Thanks Shaun for your help with this!read more

Called to have a lock cylinder changed on the main entry door, and to have the spring changed on a…read morewalk through door so that it would stay closed. This guy services Center Square area for his company, he's been to my house before but I forgot he worked for Phillips, otherwise, I would not have called them...I did not care for him the first time he came over. He seems lackadaisical, unconcerned and has a questionable work ethic. He parked his vehicle around the corner when there was ample parking in front of my house, he took his time walking back and forth to his vehicle. He charged me for 60 minutes of his time to do what in my opinion, should have taken 30 min. He must have spent 30 minutes in his truck I guess because he only spent about 30 MAX in my house. His work was ok, I had to ask him to tighten the door handles after he changed the main entrance door lock cylinder, which seems to me he would have done so without being asked. I won't be calling this company again, not if this guy is their representative I have no confidence in him. The bill included: SCR $200, for which he wrote "plus labor for outer door mortise lock..." (he did not provide a break-out of what he spent his time doing); He then listed "Change combination Lock cylinder $20.00", "Progressive Split Spindle $18.92" plus 8% in taxes; the total invoice was $258.03. I feel like the work he did could have been done faster and far less expensive. I'll call another company the next time.

We hired Phillips for a small commercial job recently and were thrilled with the result. Their tech…read more(Greg) showed up on time, provided an almost immediate quote, and completed the job in a thoroughly professional manner. The work they did looks and functions better than what was replaced. I would recommend them to anyone without reservation.

Alpha Roadside is great. Their service is outstanding. I needed a jumpstart and Emon was…read moreoutstanding at his job. He tested my battery and alternator and definitely recommend it very much.

Like most people who find their car won't start at the end of a winter workday, I was in a foul…read moremood. Emon arrived quickly and put my anxieties to rest. He knew immediately that I needed a new battery, installed it quickly and I was on my way. I can't thank Emon enough for his quick, courteous and thoughtful service. He's a keeper, and so is Alpha

I have used these folks several times in the past and again twice recently…read more Their pricing is equal to or in some cases better than other local locksmiths and their customer service is excellent. They never act like they are doing you a favor and it id clear that they appreciate your business. They recently programmed 2 vehicle key fobs and they were very efficient and did a great job. In my opinion this company is the best in the area.

They were quite pleasant to talk to, said they needed to get back to me to set a date, and its been…read more2 weeks and I have yet to hear back to them. I've called them again, they apologized and again haven't gotten back to me. Hard to trust them if they can't even call you back.

I called them to ask about pricing for a job and the guy I spoke to had a serious attitude…read more CUSTOMER SERVICE SKILLS SUCKED big time so I chose not to go with them.

Stopped by to cut an additional key for our car. In and out in 10 minutes. Reasonable price…read more Friendly people.

My vehicle key fobs were in desperate need of replacing. One didn't work, and one was taped up, and…read moreI was getting afraid that they would stop working altogether. I started looking for a locksmith, and I found Catskill Mountain Locksmith and scheduled an appointment. The woman answering the phone was very nice and communicative, and I'm sorry I can't remember her name. I scheduled an appointment, and we checked in once or twice before the scheduled appointment time. I met up with Ryan at a predetermined location. Upon greeting him, I could see that he was a really nice guy too. He had everything he needed in order to program new key fobs for me on the spot. He also helped me out by letting me know that I did not need to have new keys cut, which would have cost even more. By the way I was told by "others" that I would need to cut the keys as well....sure. Ryan was able to program two key fobs, and my original keys still worked. The whole transaction probably took no more than 10 minutes. I was able to pay him with a mobile payment, but he accepted all forms of payment, which was really convenient. Such a good guy, very professional, and he showed up on time and knew what he was doing. I highly recommend Catskill Mountain Locksmith 24-7!

Service was performed flawlessly. It literally took less time then I thought and Ryan was…read morewonderful. My key was cut and programmed and working great. Prices are very reasonable. I have been telling friends and family. Very happy

Keys at my daughter's house have not been working properly. I called Lock Works on 8/9/18 to have…read morelocks replaced. Dustin asked me to take pictures of the locks and text them to him. Based on his review, he said that he did not think that locks had to be replaced and that the existing locks could be rekeyed at a cost of about half of what it would cost to change the locks. Dustin came out out 8/10/18 and rekeyed the locks, which work fine now! He was very friendly, professional and polite. I would recommend Lock Works to anyone!

Used this father son company today, and they were fantastic. I need another copy of my car key…read more They answered the phone right away, gave me price quotes for both a plain key and one with remote locking mechanism, came to my workplace and made the copy right on the spot. All before the dealer even called me back to let me know if they could do this. Very friendly and professional.

Tom was great and flexible, accommodated our changing schedule and rekeyed all the locks for our…read morenew home. Beat all competing offers on price as well. 10/10, will definitely be back for any future needs.

The best! Came out quickly and fixed my doors. Tom was friendly and timely. Would highly reccommend!read more

Fast service and a great price. Great communication throughout the process. Would definitely…read morerecommend.

Honest and reliable services.... Highly recommend. Provided a solution that was honest selfless.read more