I called because I wanted to see if they had an opening for me to get my car inspected, and make sure they had stickers cause alot of places didn't with COVID going on. So I call and when Lou (the owner) answered the phone I said is this Lou Thomas Auto and he hangs up on me. So I call back and say is this Lou of Lou Thomas Auto and he says rudely ya. I was trying to be a nice person because I've know him for many many years so I was like this is I said my name and was like remember me and he said rudely no, I'm busy. So then I was going to ask him about the inspection but then he just hangs up on me for the second time. Then I tried to call back several more times and he banged on me meaning like picked up the phone then automatically hangs up. Like your the owner of your own company and this is how you talk to and treat your customers. I will never go back there again after the owner was super unprofessional, rude and acted childish by repeatedly hanging up on me during our phone conversation and then after when I tried to call back repeatedly.. read more