Stay here for an amazing experience! My husband booked this place for our honeymoon/vacation and I…read morecannot have been more happy to stay here. Wish we stayed here a little longer to enjoy the hot tub! Our host, Jenny, was very helpful and inviting. She gave us a tour of the grounds and provided some information about Volcano National Park. The sanctuary provides all the amenities you'll ever need: mini fridge, sink, bowls/plates, heater, utensils, TV, DVDs, books, plug ins, coffee maker, coffee grounds/tea, juice, milk, creamer, cream cheese and spreads for the baked goods, soap, dish wash scrub, etc. You name it, they have it. The bed was so comfortable, clean, and relaxing. I enjoyed the outside shower and hot tube! Enjoyed the nature all around us. The only downside was the WiFi connection. We were only able to get 1 bar inside the cottage. Our host was able to reset it in which worked great for awhile but returned to the same bar later that night. If we ever come back to Hawai'i, I would love to stay again!

Let's just say they don't cater to disabled people. I was extremely insulted and don't plan to…read morereturn !!! I found the help very rude

From the moment we ran into a few unexpected hiccups with our reservation, Carlos and John went…read moreabove and beyond to make things right. They treated us with such kindness, patience, and genuine care, never making us feel like we were an inconvenience. It was obvious they worked as a team, communicated well, and were committed to making sure we had a wonderful experience. What could have been a frustrating start to our stay quickly became a reminder of how much exceptional hospitality matters. Their professionalism, empathy, and positive attitudes turned the situation around completely. They made us feel welcomed, valued, and truly cared for, and because of them, we'll remember this stay for all the right reasons. Thank you again Carlos and John for the outstanding service you provided and making such a meaningful difference in our trip!

We had a unique and wonderful experience at Volcano Village Lodge. The rooms are located in the…read moremiddle of a rainforest with floor-to-ceiling windows so you feel you're right in the middle of nature. The friendly and helpful staff made sure we had a great experience. Breakfast each morning was filling and delicious. They were even able to accommodate my dairy-free diet, which I really appreciated. If you're lucky, the moist and rich homemade brownies will also be available in the lobby. Just be sure to stock up before the office closes each day. We ordered picnic lunches from the lodge for our day hiking at Volcanoes National Park. While the sandwiches were average, the lunches included wine and an impressive number of snacks. The snacks lasted all day and we even had enough to bring some home on the plane. The property is only a 10-15 min drive to Volcanoes National Park making it easy to get there. One thing to note: the wifi was very unreliable during our stay. This could be a pro or con depending on your needs.

Wow! What an amazing spot. When we arrived, we were greeted by our amazing hosts, Eric and Chris…read more It was quite late, so they walked through all of the details we needed to have an amazing stay with them. And amazing it was. We stayed in the luxurious Haiku suite, complete with fresh fruits and flowers everywhere and an entire armoire filled with snacks and goodies. We woke the next morning to a lush, green oasis; so private and beautiful. Spending the next couple of days exploring the area, Chris and Eric had amazing recommendations and were so kind and accommodating. We loved coming back to this space at the end of the day, the hot tub every night, and waking up here every morning. We will cherish this experience.

BE WARNED ABOUT THIS PROPERTY!!! We booked through Expedia and searched for units with a hot tub…read moreand this one came up. We booked, only to find that the hot tub wasn't working. We had no warning whatsoever and the owners never reached out to tell us. We NEVER would have booked this if we knew the hot tub wasn't working. The owners did NOTHING to offer restitution for the problem. If you book be sure to check to make sure everything is working properly or you will be sadly disappointed on how they handle the problem!

Serene B&B situated in the rain forest, away from the main road just a stone's throw from the…read moreVolcano Natl Park. Extremely clean and well appointed. Beds and linens were lovely and comfy. Breakfast was stocked in the room refrigerator each day and there is a charming 'lounge' across the parking lot where we could sit for a cup of coffee and enjoy listening to the rain forest (photos). The owners are delightful and very accommodating. This property is perfect for eco-conscious guests who value quiet and serenity.

Originally when planning our first trip to Big Island, my husband and I planned to set up a home…read morebase in Kailua-Kona and drive around everywhere. I'm sooo glad we changed our minds and decided to split our time on the island, which included a stay at Hale 'Ohu B&B. Location: The location is 10/10! Big Island is very much "drive everywhere" type of place, but even so Hale 'Ohu was incredibly convenient. It's only a few min drive from Volcanoes National Park (a def highlight of our trip!) and it's also close to some stores and restaurants. While things in the area close early, we loved that the park is open 24/7. We took full advantage of this by visiting multiple times per day, with breaks in-between as needed. The sunset views and nighttime glow were superb! Common areas: The garden and rainforest walk were lovely surprises, with lots of flora and fauna throughout the property. It was a bit damp the day we explored, but that actually seemed to enhance the vegetation rather than take away from the experience. The lounge area was small but mighty, with lounge seating and some drinks and small snacks available. Room: The room fit our needs perfectly. There was a bed large enough to comfortably sleep 2 people, a small dining area by a window, and a kitchenette with a fridge. Breakfast was set up in the fridge before each morning so you could enjoy it at your own leisure. The bathroom was well-lit and toiletries were provided. Given the time of year and location, the room and surrounding area were a bit damp, but a dehumidifier was provided and helped out. Hosts: We met Nicole at the front desk and she was incredibly friendly and helpful, offering tips and advice for our visit. (We also think we saw Gabrielle from a distance and exchanged a friendly wave.) Tbh I'm not sure when we'll make it back to Big Island, but we loved our stay at Hale 'Ohu and would absolutely consider staying here again in the future.

From the moment we ran into a few unexpected hiccups with our reservation, Carlos and John went…read moreabove and beyond to make things right. They treated us with such kindness, patience, and genuine care, never making us feel like we were an inconvenience. It was obvious they worked as a team, communicated well, and were committed to making sure we had a wonderful experience. What could have been a frustrating start to our stay quickly became a reminder of how much exceptional hospitality matters. Their professionalism, empathy, and positive attitudes turned the situation around completely. They made us feel welcomed, valued, and truly cared for, and because of them, we'll remember this stay for all the right reasons. Thank you again Carlos and John for the outstanding service you provided and making such a meaningful difference in our trip!

I really wanted to like this place as much as the other reviewers, but call it dumb luck that we…read morehad a few not-so-good discoveries during our stay. PROS *Modern bathrooms with heated floors and a heated towel rack. *Clean sheets and a comfortable mattress. *Dehumidifier. *In-room breakfast and coffee. CONS *Found a used pair of men's underwear under the bed. *Two of the six legs of the bed were broken. *Low-drain toilet that is easy to clog, also evidenced by the next point. *Broken plunger, which made unclogging the toilet take longer than it should. Then, it wasn't replaced after our reporting it, so we had no choice but to use the broken plunger the second night as well. Protip: flush multiple times while you're using the toilet instead of once after you're finished like you would normally do. *The bathroom window is large and faces the front walkway, and although there is a blur effect on it, people can still easily make out your naked body if they decided to look in. *Saw at least three bugs (including one in the electrical outlet that we couldn't do anything about). The bungalow is charming and as modern as it can be, but you are essentially staying in a rural area with lots of nature. While the staff were friendly and apologetic about the underwear and plunger, I feel like they could have temporarily replaced the plunger with one from another room that wasn't being used, especially if clogged toilets are a known issue. The Volcano Village Estates is not a bad place to stay, is close to Volcano National Park, is better priced than other accommodations in the area, and I can easily see how one could have a better experience then we did.

Prior to our arrival I had privately reached out to Robert about providing an arrangement of…read moreflowers for my wife in which he graciously agreed. Upon our arrival we were pleasantly greeted by Sue who welcomed us and showed us to our suite and directed my wife's attention to the arrangement of flowers Robert had waiting for her on the kitchenette table (Big Win!). The suite was clean and quiet and the accommodations by far exceeded our expectations. In the morning Robert greeted us and prepared us a wonderful meal for breakfast. We definitely recommend this location and will surely be in touch upon our return to the Big Island. Five Stars for Sure!!!

There are good things. Very clean and good quality beds etc. Plus right next to national park…read more However, all the pictures showed a wonderful breakfast and setting. But NOT a good breakfast...even for basic needs. A McDonald's style sausage patty, some papia. They said we'd get some French toast but never got any. Then got half of a bagel with it. Small amount of papaya, coffee...that's it. So can't give more than 3 stars. Give a 3 because of how cute and clean it was. But I was interested in one of the many nice breakfasts shown/ indicated on their web page. Else it was very nice.

We spent three enjoyable nights here, while visiting with family and touring Hawaii Volcanoes…read moreNational Park and other natural wonders. Ira's Artist Cottage is perfect for a single or a couple who want a quiet comfortable place to relax after a busy day of touring. The four person outdoor jacuzzi around the corner from the front door of the cottage was very relaxing. Fruit, delicious granola, banana bread, coffee, and a choice of teas provided a good start to each day. On the same grounds as the Cottage is the Volcano Garden Arts gallery, filled with a wide variety of local arts and crafts, and Cafe Ono, a great vegetarian restaurant. The entrance to the National Park is just four miles upslope. We very much enjoyed our time at the Artist Cottage, and recommend it highly to anyone who wants an authentic local base for exploring Goddess Pele's natural volcanic wonders.

My husband and I stayed here for a week in June. What a peaceful place. It is very specialand…read morereally cool. You are surrounded by beautiful rainforest and complete privacy. I think they have everything you could possibly need that you might forget like bug spray or babdaids. There are plenty of books to read too. We were less than 5 minutes from the volcano! And we were spared the lines of traffic when we saw eruption 24! We will definitely be back to this beautiful, one of a kind place! Loved the muffins too and the little chocolate!!! Beautiful garden and artworks too and the little kitchen was perfect

This is a charming inn just outside the National park. It is so clean and peaceful. We loved our…read morestay.

About the only positive thing I can say is that it's close to Hawaiʻi Volcanoes National Park…read more The issues: - Upon arrival around 5ish PM, there was no one around to greet us. Finally someone was running around and told my travel buddy to look for an envelope in the basket. - The room: Small, kind of musty/moldy kind of vibe. The bed was small and squeaky. You need a key to turn on the electricity. Also, there is no TV! - No potable water in the room. The provided water in the carafe had mold on the lid. - Bathroom: The shampoo, conditioner, and shower gel were all filled about 1/4th of the way. The shower gel wasn't even labeled. Very little counter space for toiletries. - Breakfast: I was expecting something a little more substantial. There were papaya boats and banana bread. - No shoes inside policy. Sorry, I wasn't leaving my shoes outside the room. Rain? Bugs? Heck no! All in all, I didn't see the value for $285 for a single night. This was my first time ever staying at a BnB and I didn't feel like it was very hospitable.

Don't be afraid! This place is great! We stayed in room 6, the orchid suite. It was very clean, the…read morebed is sooo comfy. I really appreciate that everything we needed was in the room- mini fridge, microwave, silverware, plates, cups, coffee maker, soap, shampoo, conditioner, space heater, snacks (apples, granola bars, oatmeal, top ramen), ground coffee and sugar. I LOVE funky places, and this was right up my alley. Our room had a separate entrance, so it's not like a traditional bed and breakfast where you're required to awkwardly mingle with other guests and the owner. I never even saw or talked to the owner, it was super easy- you just park in front of the room (reserved for you), and the key's in the door for you. One warning! - watch out for the step in the middle of the room! The step separates two levels. I almost rolled my ankle twice, thankfully I didn't . I highly recommend this place. It's affordable, it's clean, it's only 5 minutes away from vnp.. I didn't have time to see their lava tube, or the hot tub. But the short time I did stay there was very enjoyable. Also, as far as VNP goes - it's so worth it (the drive)! We brought small flashlights, cheapo monoculars and we went at around 9:30 pm. It was fantastic - we saw the active fountains spewing up a bit. Spectacular also, walking through the lava tube at VNP is really cool.

The place was a good location for volcano, not worth it though…read more When we arrived the female host was a bit aggressive toward us and made us feel uncomfortable. The house very much looked as it does in the photos on the outside The host said since we had a dog she was going to remove the rugs since they do not have time to clean them between guests, (this is posted on her ad" but the rugs were on the floor when we arrived and were filthy. The bedding as far as the sheets and pillow cases smelled and appeared clean, but the top blankets were clearly not cleaned recently and were dusty as well as smelled like mildew. The throw pillows were unable to be washed so we didn't not use them. They were dusty and mildew as well The floors were disgusting. The only sponge for dishes and the "kitchen" was stored unpackaged on the floor by the toilet scrubber and dish soap. Beware This is not a kitchen it's a bathroom sink with a mini fridge and some dishes. The hot tub could be a nice touch but it was very dirty in the water and the vents were gross so we spent little time in there. When we went to rinse off after the hot tub there was no hot water or pressure. We told the host and they said there was. I guess just not while we were staying there. Then some creepy guy who I assume was the make host tried to come into our room and he was always staring and creeping around. The shared walls are thin to the other Airbnb. After we complained and asked for a partial refund the host left a dishonest review of me as a guest on my Airbnb saying we had more people Then we actually did and that we trashed the place. She said it took them two hours to clean it, but fortunately I expect to interact with dishonest people in this world and I was smart enough to take photos of the place and how we cleaned it and left it in better condition then we found it.