beats is top notch for service and foods...ways better than the rock and brews.....love yaa.read more

First time here to attend a concert. Came on a Saturday in…read morethe afternoon, saw a lot of people lugging huge plasma flat TV screens and fans; was told that they had a free give-away events for the regular customers. This is a new establishment which opened its door in 2021. I like the fact that it does not reek of cigarettes smoke smells like the ones in Vegas. We made a reservation for the buffet but still had to wait in line so we decided to dine at the Hong Bao restaurant which was ok. The concert theater was clean and all seats are nicely tiered with good view of the stage. If you look out the window, if you could see the mountains in the distance, which adds a feeling of being a vacation.

Deepika & Shem they are good service for customer. They always help me when I need help.read more

For some reason, we thought the Bear Springs Hotel was a lodge. It definitely is not. It's a dumpy…read morelittle hotel squeezed between a busy freeway and a Walmart strip mall. Here's the good: free parking. Now for the rest. Starting with security--or the lack of it. The only visible security was a guy in a security uniform wandering around the "bistro" during breakfast and staring at guests. Other than that, anyone can walk into the lobby, onto the patio, into the bar, up the elevators, and onto the guest floors. No key access is required anywhere. The Wi-Fi situation is also concerning. There's a guest network, but there are also several suspicious room-linked networks showing up. Whether they're legitimate or not, it certainly doesn't inspire confidence. The lobby bistro was disappointing. The food was bland, watery, and overcooked. When I ordered tea, it arrived in a teapot with a broken handle. Not exactly the level of hospitality you'd hope for. The elevator didn't inspire confidence either. The doors began opening before the elevator had fully stopped at the floor, which felt more alarming than convenient. The room itself was pretty janky. A decorative scarf tossed across the bed seemed to be doing a lot of heavy lifting in the design department. The bathroom sink was missing the drain cover, the bed squeaked and creaked with every movement, and the walls were paper thin. We could clearly hear the TV from the neighboring room. There's only a few tv stations and no streaming options. The second floor was noisy overall, with parking lot sounds carrying late into the night and starting up again early in the morning. If you're hoping for a good night's sleep, lower your expectations. The pool and spa area were equally disappointing. The hot tub had food and something dark floating on the surface, and children were using it unsupervised. The view from the pool isn't relaxing either--unless freeway signs are your idea of scenic. What bothered me most was how misleading the photos are. The pool looks lovely online. The room photos show bathrobes that don't actually exist. The food photos displayed throughout the hotel look appetizing and polished, while the actual meals that arrive bear little resemblance to what's advertised. Overall, the photos sell a completely different experience than the one you'll actually get. Aside from free parking, I struggled to find much to recommend here.

7/7/2024 dance floor open into 1 am Mixed DJ G-Squared spin…read moresalsa to 80's , hip hop in every genre imaginable. He gets the crowd on their feet .

Great for a concert. Watched LA Guns, always a great band. The were accommodating for my recent…read moresurgery. Giving me and thr Mrs. A great bar seat.

My first time here! Saw Maren Morris with Scout Willis. Nice layout and great sound system…read more Very clean inside, seats were comfy and we had a great view of the stage. The ushers and security guards were very helpful and friendly which made our experience even better. You have to enter the Casino to get to the Theater- follow the signs or ask an employee. *Park at the casino for free *They bring in some amazing performers - check out their line up on their website. *Stray Cats are coming, Snoop Dog, Ali Wong and more... *Heads up! Buy your tickets directly from Yaamava - no BS fees that stubhub & Ticketmaster apply And if you're a frequent Casino lover you may get comped tickets...not this girl...I paid...lol ~ and that's all I have to say about that...

Gorgeous venue. It was my first time seeing a concert here…read more Security was pretty simple and quick. I like that we're able to bring in regular purses or bags. If we have Yaamava bottled water we can bring that in. Otherwise I saw other people pouring their bottles into cups that are readily available at the security check in. I was having trouble downloading my ticket. The staff got a chair for my Veteran friend so she could rest while I panicked to get my tickets. Staff came to offer me help but it was just me having issues typing my password. Officer Cortez was truly an Angel. He's the one who helped my friend with a seat and he really tried to calm me down. I wish I could have thanked him AFTER I quit sweating and got in the venue. My friend bought me a soda because I needed it! The bartender was super friendly and sweet. We were there early enough so service was quick. We were in the far right, 3rd row. KUDOS to having no stairs for the bottom seating. Most venues you have to walk down to floor seats. There were plenty of staff to help with seating. The chairs were pretty comfortable. The rows had enough leg room. I'm 5'6" and I was comfortable. Some places my knees are pressed against the seat. I like that we had cup holders for all the seats. The venue seemed small enough that every seat was a good view. I thought I would be too far stage right but it was a great view. I didn't even need to look at the big screen because it was a better view seeing them live.

Brianna at front desk made everything run smoothly for our stay. would recommend good staff and…read moreservices.

My home away from home in San Bernardino. Service is very good, but its far from 5 stars. The front…read moredesk knows me and treats me with kindness and respect. I think its the best hotel in San Bernardino. I just wish they would fix the elevator in the west tower so it can go back to having two operating. Its really inconvenient when the hotel is busy. With the staff using it as well.

This pizza restaurant is inside Yaamava Casino…read more When you enrill for free to be a rewarfs member you earn points and then the casino "rewards" you with "free" stuff including food I loosely say "free" but back to the pizza, I loveeeee me some pizza and this pizza is super delicious! It can be a bit if a line but the service is always fast no matter if there is a long line so it goes quick. The ambiance is eating ur pizza in front of a a casino game that you feel will hit the jackpot pot right after u finish eating .

With your Yaamava rewards card you get free pizza chips and drinks. Always fresh and delicious. The…read moreservers are always kind and it's upbeat fun.

I don't often write reviews, but this stay deserves one. The Ayres Hotel Redlands is genuinely one…read moreof the nicest hotels I've stayed at in a long time -- the lobby is gorgeous, the room was spotless, and the beds were comfortable. I was seriously impressed with how clean and well-kept the whole property was. Everyone we interacted with was friendly, and the location was great too -- close to the Packing District, easy freeway access, and a quick Uber to the nearby casino. We did run into a billing mix-up related to Expedia, but a staff member named Ariana helped sort it out and made sure it was resolved. Really appreciated her help. One small note: our coffee maker didn't have sugar or creamer, but the front lobby had us covered, so no big deal. My only real critique isn't specific to this hotel -- it's more of a hospitality industry thing. Checkout was at 12pm and check-in at 3pm, which means guests never actually get a full 24 hours even though that's essentially what you're paying for. I'd love to see hotels move toward at least a 24-hour stay window, even if that just means pushing checkout to 1pm. Overall though, this hotel is an excellent example of what a hotel brand should be, and I hope their other locations hold to the same standard. Highly recommend.

Well they were sweethearts from the start!…read more I called multiple times to ask questions ans ensure I'd pick the right room and dates. Staff were kind throughout the process leading onto the date of reservation. The place was nice and clean and ready for our stay. Staff were welcoming and supportive. The bed was comfy and there were extra pillows in the closet. I wish we would have had time to use the swimming pool. Thank you for a wonderful visit.

Omg omg omg! This…read morearea is horrid. If you're tired from driving keep driving through San Bernardino and make it to either Fontana or Rancho. Told the front desk receptionist that my room was dirty. She asked me how did I know, explained to her. She told me they were sold out couldn't move me. Mind you there are other empty rooms available right next door too me. The people are very busy in the night. A lot of slamming doors, music playing, loud talking at 11pm. Hanging outside their room. Also I'm a single female. She gave me the most unsafe room in the far back where the street light doesn't work towards the rear of the parking lot. I'm just tired from hiking. Can't even make it to another room. I'm a psychic why lie Asked for a refund couldn't get one until in the morning.

I have started the process on making the necessary civil complaints against this company who should…read moreabsolutely not be in business, not working with the public or with people with disabilities !!!! I originally thought this was a ok place because of the woman who I found out was the owner she treated my disability and me with respect and helped me. It was up until Friday 8/2/2024 I was met by a women who already had signs of depression and a rude first in counter she was far from pleasant, looked at me like I was crazy, did not acknowledge my disability, her triggering my seizures to happen shortly after her and the very very very rude owner Sunny who told her don't accommodate my disability and told her he is not coming to help or accommodate me and his employee triggering me. He assumed it was me as I was recording her the whole time and her facial expressions. The ambulance came as I was having a seizure on days inn Property due to the owners and staff the owner Sunny came out and told my mom and friend after he seen me in a seizure and the medical staff right there he says " we are not renting to her" instead of apologizing his behavior, for his staffs behavior and asking am I ok that was his unprofessional response. They have met their match he should of stayed nice like his wife because now I'm going to let the big dogs handle them people who they can't be rude to, but to late how severe my health is and case is you should of lead your incompetent employee and your self to the back and studied the civil laws when dealing with people with disabilities and mistreating them oh and also causing them to actually have the episodes on your business site doesn't look good for days inn!!! I will see days inn in court!!!! I'm very educated, smart, and come from a very successful background and family don't Judge a book by its cover and don't dismiss people with disabilities especially after you and your employees caused several episodes on your business location added to all complaints with pictures of ambulance included for investigators to already have, everything has been reported. I have a brain tumor, I have both types of epilepsy on both sides of my brain, and I'm preparing for brain surgery everything has been reported to the ADA!!! (1) Better Business Bureau at (916) 443-6843 or www.bbb.org, or the Department of Consumers Affairs at (800) 952-5210 or www.dca.ca.gov (2) California Civil Rights Department (3) ADA U.S. Department of Justice Civil Rights Division for people with disabilities (4) The San Bernardino County Department of Public Health

Great, consistent communication throughout process from initial ordering (w/several add-ons)…read morethrough final white-glove delivery + set-up. Could NOT be happier with purchase & quality of service on delivery-setup-QC.

Exceptional service & delivery experience. Ordered Godzilla Premium with several hardware extras +…read morewhite-glove delivery & several months ago. ABSOLUTELY worth the long wait due to manufacturer back-order/wait-listing/allocation fulfillment. Great e-communication with Evan during a long wait-time, including several add-on requests while waiting on Stern production process. Highly professional, courteous, efficient on-site delivery and set-up with comprehensive QC checks to ensure everything in great working order. A definite A+++ recommendation for any pinball enthusiast (as well as interested pinball newbies).

Rooms are cozy cool and clean. Nice and spacious. They also offer a complimentary breakfast…read moreeveryday which is excellent. Hot food,bagels, juice bar,yogurts,pancakes waffles and fresh pieces of fruit. I will definitely stay here again

My friends and I are staying at this property for a music festival this weekend. I haven't stayed…read moreat this hotel in years, as we usually stay at the Homewood property next door and the other Hilton properties in the area. Our group has 4+ rooms booked for the weekend and since we are all a mixed group of busy adults in our 20's, 30's & 40's, we are not often together. We all checked in at various times the night prior. This morning we woke up and everyone came to my room to visit and see each other. We decided to get breakfast, and when we reached the first floor and walked to the breakfast area, one of the employees at the desk started to yell at us, asking if we were room number ### and yelling something to the effect of "didn't you sign a contract when you checked in?! There is no loud music allowed and no partying." She said some other things to my friends but I didn't catch what she said. What I did catch was the tone of voice. There is a certain respect and rapport when talking to guests, and yelling at them from behind the registration desk as they are walking by to get breakfast while other guests are present eating breakfast is not the way. The approach was very aggressive and it honestly brought the mood and atmosphere down for our whole group. It was definitely not the positive start and vibe we wanted to initiate our vacation with. We did have music playing, I will attest to that, but because my room was at the end of the building, a corner room, and only has one neighbor, I did not think our music was playing too loudly. It was 9am in the morning, not in the middle of the night, as we would not play music while people were trying to sleep. At any rate, this will probably be the last time we stay at this Hilton property. There are many around the area that provided a more welcoming and understanding experience.