Out of town, but Followed directions to O'reillly. New store, they were not even open yet and the…read moremanager on duty still checked my code on my car! Great customer service as always!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Brian at the Danbury store was extremely helpful in a headlight issue , couldn't have been nicer…read more Thank you so much !!

Very clean store with nice employees that were able to help me find the blower motor I needed for…read moremy truck. Definitely going to be my go to place now over competing stores even tho it's a bit further from me!

When this was levines it was a good store with quite a few knowledgeable sales people. Since the…read moretake over by parts authority this place is the absolute worst place to buy parts from. They seem to have gotten rid of most who knew what they were doing. To give an example I was looking for MEK hardener for fiberglass resin. This usually comes on a 3.5 oz tube. The girl asked if I wanted a gallon or quart. She clearly had no clue . Then she told me they didnt carry it. I asked someone else and they knew exaclty what it was and said they'd send it out. That was 10:00 am , 3:30 and I called , its still sitting there.

Get some counter staff who act like they want to service the customer…read more... Not sure if any had teeth because no one smiles. Management needs to improve the people skills of these individuals....

Autozone has been a hit-and-miss, but staple of do-it-yourself auto repair for years. I had cause…read moreto use them twice in the last week and was pleased to see that it's largely unchanged. You go in to any store, it's usually somewhat busy, and in-and-out picking up something is kind of hit and miss based on how many people are there to get something and how many know what they need. The sales are OK (signage isn't great) and the prices are nearly at MSRP, so I suspect that's the cost of getting name-brands like Griots on the shelves. What's nice is that they still have services like OBDII reading (it's all fancy now with a printout) and battery testing. THIS is what makes it 4 stars instead of 3. They, unlike most retail, have a business model that isn't completely superfluous and that's going to play in to whether people keep shopping there and if the company makes it through the next 10 years. Service at the AutoZone on Main Street I would say is good for what they seem to put into their employees. I am a strong proponent of paying a living wage and investing in employees through training. I'm not talking about the monotonous retail work, but giving them knowledge that makes them more marketable for long-term jobs. As of right now, a basic search will give you estimated hourly and salaries - AutoZone could last long-term if they invest in their people; they have enough of a service model to stay relevant, we'll have to see what happens.

Terrible employee culture and attitude towards customers. Unfortunately most of the employees here…read moredon't give a crap & it shows.

Untrustworthy Nissan Dealership! 2015 Subaru Forester…read more2.5... Was assured by Oly and Erby that all on the vehicle was working "as it should". No Ac and no stereo, rear spring shot through the plate first time it was up on my mechanics lift. No reply from anyone when contacted about these issues. No title, and we paid cash. Have to argue for several months now about the title. Title company they use, It's Easy, seems to make up their own rules about releasing the title and again the Nissan dealership is no help. 0 Stars- would not recommend this dealership or this title company. Call Leslie, in Ny to rectify any of their tomfoolery with title and registration. 212.586.8880 at Its Easy

My husband and I was in CT helping out my father in law with his car. Hands down employee Justin…read morewas above top notch in customer service and professionalism . He showed so much empathy and patience with dealing with our elderly father who has memory issues. He helped answered questions that was repetitive without any tone of annoyance or aggravation. Great employees helps a store become great and earns returning customers . Thanks Justin . You Rock!!

Very knowledgeable, good explanation of the problem, before and after videos of the work. Solved a…read moreproblem on my Saab that nobody else would touch. Highly recommend! Hope I never have to come back, but would not hesitate if it I did!

These guys are Artists that go above and beyond quality work and customer service most of all…read moreextremely fair priced

Matt was super nice. Looked around the shop a bit to find a bike that I would fit my 5'4 self. Got…read moremy license the year prior. Found a sold Yamaha R3 '25 and fell in love. Told Matt I was serious on purchase and once he got in another stock of one I had my eye on he reached out promptly and we got it. Filled the tank and went over the bike with my dad and I. It's been a great ride and was a great experience here. A Stamford place we went had no care to get me the bike I wanted and def lost the sale soley on the service given. I appreciate Matt and DBMS for a great sale. Cheers.

great buying experience! a new 2024 MT09sp! Matt is personable and easy to work with--straight…read moreforward and no pressure. nice service folks , showroom is clean and lots of space. definitely recommend! Doug Almanzar

Been going to Integrity Motors for years. He is always honest and always professional!read more

Tony is an excellent mechanic. I am very pleased with the speed, cost and detail of his mechanic…read morework. I highly recommend this establishment.

I was notified via text of brake fluid replacement due on my 2018 vehicle. So when oil change and…read moretire rotation came due at 72k, I had all three items handled in one visit. The battery plugs were cleaned and I added an alignment due to tire wear. Brakes pads are still original at 72k. What a great place to visit for service. Highly recommend Infiniti for Nissan service. Bruce Bennett Nissan has been great to all the Nissans I have owned!

I purchased my QX60 Autograph from another local dealership (not an Infiniti dealership) the end of…read moreFebruary, 2026 and it was in meticulous condition inside and out. I scheduled a service appointment with Bruce Bennett Infiniti of Danbury for the end of March, 2026 and provided a detailed description--along with iPhone video footage--of multiple infotainment and camera system issues to two service advisors (and to the Service Director, Sam Asmar). Later that day, Service Advisor (Lexi) contacted me and stated they "could not duplicate the problems" and asked me to pick up my vehicle. When I reviewed the service order, I discovered several of the issues I reported were not documented at all, and the ones that were included were inaccurately described. According to the paperwork, the only action taken was a code scan. When I asked whether they had checked for software updates or technical service bulletins, I was met with a dismissive and rude response from another advisor "I'm pretty sure they checked" and "you can go somewhere else if you'd like." I requested to speak with a supervisor and after a discussion with Service Director, Sam Asmar, he provided his cell phone number, a courtesy car and an apology. While I was leaving, he remarked that he had been brought in because the service department was, in his words, "a fu#king disaster." I was told they opened a case with Infiniti and were waiting to hear back. Eleven (11) days later, again I was told they "could not duplicate" the issues and was asked to pick up my vehicle and return the loaner with a full tank of gas--which I did. When I received my car back, it was in unacceptable condition: - 221 additional miles on the odometer (and 221 miles closer to the end of the 60k mile warranty) - Gas tank empty (was full when I brought it in) - A gouged wheel - A new scraping noise over bumps - Food particles, french fries, beverage condensation marks throughout the front cabin - A Dunkin' Donuts bag left on the floor - Dead insects covering the front of the vehicle and windshield - User profile ("Lisa") added to the system The service department closed as I was leaving so I immediately pulled into a parking lot to photograph and document everything, including the "mileage out", which they had conveniently recorded as unchanged from the "mileage in" on the service order. I sent the photos to Service Director, Sam Asmar, via text message requesting to speak with him. Sam's text message response was "I'm sorry for the late response", "My uncle passed a way yesterday so I'm not thinking right", "I'm so sorry for everything.", "I promise you I owe you a full wash". Sam did not respond to me further. I called the following morning and requested to speak with the General Manager. The receptionist refused to provide his last name at first stating "you don't need his last name", placed me on hold without notice twice, and attempted to redirect me to a sales manager instead. After insisting multiple times, I was finally given his full name - Abe Asar. I left several messages, made additional calls, including to their Wilton dealership location. To date, no one from this dealership has returned my calls. Due to the unacceptable condition in which my vehicle was returned, the lack of accountability and not knowing who or how many people were in possession of my vehicle, where it had been, etc., I filed a police report with the Danbury Police Department and I am pursuing all available legal and administrative remedies. This experience reflects an extreme and serious lack of professionalism, communication, respect and care for customer property. I would strongly caution others to stay far, far away from Bruce Bennett Infiniti of Danbury/Danbury Infiniti.