Clean, well-lit, nice management! The machines accept cards as well as coins, which makes it very…read moreconvenient

Clean and safe feeling. Nicest public facility of its kind I have ever visited around here. Thank…read moreyou so much for just being.

Easy to find ,easy to use with a charge card. Bring snack if needed, mone in the plaza as we wait…read more. colorful venue .

I should have follwed the reviews!!! I spent $9 on the dryers and my clothes were just as wet as…read morethey were when I starting using the dryer!!! This place sucks!!!

Clean and machines are all in good working condition. Great having staff availabke with assistance…read moreand you also witness how well they take care of the facility.

As far as laundromats go this one seems like the most legit. I don't often visit laundromats, but I…read moresuppose that when I do it's at Kaylee's (Pit Stop). Drop off service or do it yourself. The washers range from $7 (commercial washer) to $4 (standard) and the dryers are $3 (commercial) to $1.50 (standard). Each cycle lasts about 20 minutes. Overall a decent place if you're in a bind for a washer and dryer service.

I don't understand the bad reviews for this laundromat. The machines work great & dry fast. It…read morewasn't the cleanest, just needed a sweep.

Washers and dryers are reliable. If one malfunctions, the company will refund you and send someone…read moreto fix the machine. It is open 24/7 and it has video surveillance for your safety! It has tv's with programs for kids to help keep children occupied, outlets, functioning bathroom and vending machines with laundry supplies and drinks as well as a machine for you to get quarters for your cash. I like the dryers because you can choose how long to have them on by how many quarters you put in. They have machines big enough for bedding as well and carts for your convenience. There is a decent Italian restaurant next door and a grocery store so if you need to knock out some other errands or get a bite to eat while your laundry is going, you can. The only criticism I have is that I don't know if they have wifi. This could help attract students and others. Take care of our laundromat, and it'll take care of you!

Very nice laundromat! My first time camping in the area and thankful to have this amenity.read more

The Laundry Station on Market in Johnson City might just be the cleanest place in town -- which is…read moreexactly what you want when you're dealing with dirty clothes. It's impressively well-kept, and spotting an out-of-service machine is about as rare as finding a matching sock in the dryer. Reliable, spotless, and stress-free -- it almost makes doing laundry not a chore. Almost.

The new card system vs. Using coins or your debit card at each machine is so much better and saves…read moreso much time.

This place sucks ass. Half the machines are broke and have been for months. It's clear the owners…read moredon't give a damn about this place.

This place is a joke. The coin machines steal your money, the washing machines are always broken…read morewith water flooding the place or they throw error messages and lock your clothes inside, the dryers rip your clothes to shreds, and the floors are disgusting. You're either reading water or the floors are black from where previous water has dried. This place is disgusting

Amazing service and place . I will back to this place next…read moretime . Friendly and kind people

Dirty. Not what I expected for Banner Elk. The plus is that they are open 24 hours, so at 7am on a…read moresnowy morning no one else was there.

Having recently moved to the Gray area, The Lost Sock is the closest Laundry Mat to my home. When I…read morearrived for that first visit, I noticed the pizza place next door was receiving a delivery and the driver blocked several parking places in front of Lost Sock and approximately six more at the far side of the shared lot where he parked his 36' truck. When I finally got a place to park, I brought my laundry inside. I most often use the Laundry Mat for comforters and rugs, loads that require a big washer and dryer. There are several big machines and they were all being used. I ended up having to use the medium sized machines. The washers themselves were smelly. Once I got the machine operating (the machines do not accept debit cards, only coins) I noticed a ring of filthy water at the bottom of the window on the machines. When the loads were finished, I was transferring them to the dryer and my white comforter dragged on the ground. By the time the dryers were finished, the Lost Sock was very busy and there was no where to fold my loads so I decided to skip it and fold at home. On my way out, I saw a nice lady drop some of her laundry so I stopped to help her. She told me to be careful because all of her blankets were covered in dog hair (Most every Laundry Mat I have ever patronized posts big signs that say "Do Not Wash Animal Blankets or Towels") but the Lost Sock did not post those signs (hindsight thought) When I got home, I put my brand new, white comforter on my bed, there were 4 big grease stains on it. The pretty white was now grey and dingy and it smelled of wet dog hair. The Lost Sock charges market prices for substandard quality. The physical condition of the business is dirty, and there was no attendant onsite. Additionally, having to feed pounds of quarters into the machines is an outdated practice which illustrates the owners' attitude about their customers. Before you put your clothing and bedding into The Lost Socks' machines, think twice. You might have to replace your belongings because they couldn't care less about anything but your money. Sad

This business needs a good thorough cleaning! Disgusting mold nasty on soap dispensers on most of…read morethe washing machines! My expensive mattress pad came out of the dryer with black markings all over it!! Had to wash it again and whatever that black is, did not come out!!!

I've traveled all over this country and used laundromats in more than 30 states. I've also used…read morelaundromats across North Carolina for the past fifteen years. I can say without hesitation that this one is the most disgusting, neglected laundromat I've ever used. I've been coming here weekly for three years, and now that I finally have a washer and dryer at home, it's time to unload what I should have said long ago. After reading past reviews, I'm sure the owner will pop in with some excuse to argue, as he always does. Prices. This place is absurdly overpriced. The owner claims prices are "competitive for the region," but that's laughable when there's only one other laundromat in the county. People here should not pay the same rates as people in high-income urban areas. Always check your change too -- occasionally you'll be short a quarter from the coin return. For comparison: in Pennsylvania, a regular wash was $1.75 and an hour of drying $0.75. Here? $5.00 for a cold load. Warm water? +$0.25. Hot? +$0.25. Heavy load? +$0.25. It never ends. Everything costs extra. Paying for machines. Bring cash if you can, but the coin machine is regularly out of service. You might try the app advertised everywhere. Good luck -- you'll need to stand outside, hold your phone up, and maybe pray for a miracle. Cell service is hit or miss here (normal for the county), but at least expect the WiFi to help. Nope. You'll see the network, but it never actually connects. Interestingly, the WiFi worked perfectly for several months after the hurricane when linemen and volunteers were using these machines. Funny how that works. As soon as they left, so did the WiFi reliability. And if you do get the app to load, half the time it charges your phone but won't connect to the machine, forcing you to pay again. Bring extra money -- you'll need it. Cleanliness. The owner claims someone is paid to clean, but it makes no difference. I've seen someone come in sometimes (I assume the owner) who rushes around sweeping and emptying a few trash cans like he'd rather be anywhere else. It happens too rarely to make a difference. Floors are always covered in dirt and debris. Powder detergent is spilled on the tops of machines. The bathroom is perpetually dirty with a barely working sink. The outside area regularly has piles of leaves and trash. The dog wash is coated in hair, smells awful, and is impossible to breathe in. Most of the time, the whole laundromat has a moldy odor. The owner even boarded up the trash cans by the car vacuums, presumably because he got tired of dealing with them. Bathroom. It's filthy, and you might not even be able to use it. It was locked for "misuse." Instead of hiring an attendant, the owner denied customers access. After that, he rented a port-a-potty, the only option for months. Recently it's unlocked, but given the history, who knows for how long. Customer service. Don't bother calling -- I tried multiple times when issues first started, and my calls were never returned. I also witnessed a woman call when the coin machine broke; she waited endlessly in a full laundromat. When the owner finally appeared, he tried to sneak away without speaking to her. I had to point him out so she could get her issue resolved. Customer service here is nonexistent. Bottom line. This laundromat is overpriced, filthy, and mismanaged. Save yourself the frustration: make the trip to Marion or set aside a little money at a time to save for your own washer and dryer. It will be a huge relief.

It's definitely the best and most convenient laundry facility in the area. The facilities are brand…read morenew, very clean and spacious. There are several different size machines for various laundry needs. I've never seen a machine out of order there, which is a big plus because the other laundromats in the area always have out of order signs on several machines. There's a change machine, vending machines, and even a massage chair like in the mall in Asheville. You can even use the app if you're like myself and don't carry cash on you; that is super convenient and helpful. The prices aren't cheap, but they are on par with the other laundromats. I've never needed to use the restroom while there, so I can't comment on the bathroom facilities or whether or not they are locked. All in all, five stars. Would recommend.