Wonderful! Needed a thorough deep cleaning after a renter moved out. The oven was a mess,…read moredrawers and cabinets were dirty, the garage was pitiful - in short, lots of cleaning was needed. Two started in and had it all cleaned and gleaming in about 5 hours. Excellent service at a fair price - they really care and want you to be satisfied. Definitely recommend Monica and Radiant!!

Monica from Radiant Cleaning Services showed up on time and, along with her assistant, did a…read moreremarkably great job deep cleaning my house. They brought all of their own equipment and cleaning products and I was very happy with the results. They did in about 3 hours what would have taken me 3 - 4 days working like a dog to get the same results. I highly recommend this company to clean your house!

I have used this service for 4 1/2 years. Always have done an outstanding job for me…read more They come every two weeks and are always on time. Very polite team of cleaners.

I've been considering not posting this, however I can't let this happen to anyone else…read more In short: I had to start the process of filing a theft of service claim and build a case against them through APD in order for them to come back and do the job I had ALREADY paid them for. The details are as follows: Thursday November 8th, 2018 I began having issues with this company. This house was completely empty as we had not moved in yet. We're moving from Pflugerville on the 15th. I'm OCD, so I decided to hire them to come in and take care of the cleaning. They showed up the first appointment day (11/8/18) and did not clean the house. I stood outside for the hour and 48 minutes that they were inside. Figured since they were 'professional' cleaners that I did not have to micromanage them. Unfortunately, that was not the case. I should have just done it all myself!!! I walked inside with only my socks on thinking it was cleaned and found everything to be exactly in the same condition it was before they arrived - Dirty! Photos included I called them to get them back out there and requested a different crew or to have my money refunded. To my surprise, Juana the owner, was one of the ladies I had just met in my home. When Emma finally called me back on Monday I was told that usually after 3 days they don't come back to an address and I should be lucky they are willing to come back at all. They had my credit card information and will not refund more than $50 out of the $115 that I paid. Apparently this is a scam that they've done for awhile. They come in do a poor job don't even use cleaning products - only damp rags to make it appear as if it was properly cleaned. Then they reschedule and never show back up to complete the job. Most people don't think they can do anything about it, however if you pay someone for a service and they don't preform or offer a full refund it is theft. Taking advantage of people that don't know they have consumer rights isn't ethical. Monday, November 12th: I was left waiting at the apartment for them to show up for the second appointment after threatening APDs involvement - our appointment time for the follow up cleaning was at 12pm. Nobody called me to tell me they were running late. I call and was told they're 'experiencing car issues' and won't arrive now until 2pm. At this point I'm beyond annoyed. I'm wasting precious time I could be packing for our move from Pflugerville to Austin to sit here and wait for them. Whatever you do - Don't hire Juana or her team at Lluvia Green Cleaning as they will smile in your face, waste your time, and try to steal your money. Just save yourself the trouble and clean it yourself or spend the extra money on hiring a reputable company. After they left the second time, I found more items that were never cleaned / directives ignored. While they were here I was constantly having to point out dirty things and show them what to do. I ended up just redoing everything myself. Also, never received the receipt to my email as promised. Pretty sure they only showed back up for the second time to avoid further APD involvement. Juana and her team offered me discounts for future cleanings, however unless I get amnesia or hell freezes over I'll be sticking to my guns and avoiding this company like the plague.

Great communication throughout the process. I am of notified…read moreof cleaners ETAs when they are updated. Friendly and they listen carefully to my requests and lock up instructions. I've used them a few times and even when there's more to clean than usual they never charge me extra. Every single time they come it looks better than when I moved in. I've been getting discounts by referring friends and I don't normally leave reviews but they truly deserve it.

These guys really care! Their devotion to doing excellent work is unparalleled. The owner is a…read moregreat guy, great communicator, really devoted to making sure the customer is happy. All the policies they have make sure you get your money back if you're not happy. Highly recommended.

Alright, so I've had my house deep cleaned by this team 4 times now. The ladies that come are…read morealways happy to be there, friendly, and stay until the job is done. I have recommended them to friends/neighbors and will continue to do so.

This review is LOOONGG overdue! At our first visit we did a walk through and let the crew get…read moreintroduced to our fur babies ( since we don't have 2 legged babies - these ARE our babies ) The staff seemed nice and quickly went to work. The first cleaning was fantastic! very thorough and even left us a candle and thank you card. at 900 sq feet, 2 beds 1 1/4 bath $142.80 seemed high but it was worth it to have the extra help. The next couple times were lack luster performances. Frames weren't straightened out after dusting, little things here and there. Then our first item was broken. A hand blown glass vase given to us as a wedding present. We were told they would replace it, but it was a one of a kind gift by our friend. Then the cleaning just got sloppy. Footprints left behind after mopping ( everyone knows you mop yourself OUT of the room ) the shower curtain would be rolled up around the rod, frames not straight etc. I had left a review to management and was told that, "if I wanted things done a specific way, just leave a note for the maids." This was frustrating because then it made me feel like I was nit-picking. The next visit, instead of being on top of their game, our hallway rug had been wadded and thrown on my desk, shower curtain again, rolled up in to the rod to clean the tub, bath rugs had not been put back, tub not cleaned, toilet not cleaned, sink still dirty, trash not emptied, coffee table not wiped down, pictures crooked... then I looked around and realized something. Where are our dogs? We took advantage knowing the ladies were coming and went to early dinner, arriving home at 7pm. When we realized that once they came at 1pm our dogs had been left OUTSIDE in 104+ heat WITH NO WATER after drinking it all and their dog door LOCKED. I was beyoooonnndddd livid. I sent him an email since the office was closed. I got this response: " Oh no, I can only imagine after a long day you wanted to come home to that. I agree, leaving your pets locked outside is unacceptable. I haven't spoken with the ladies yet today but I will definitely make sure that doesn't happen again." Never did he say SORRY. When I thought about it overnight we decided to cancel our services, and I requested a refund which was not given... what a disappointment.

I miss Andrea and Rene so much. We moved to denver last year and haven't been able to find a house…read morecleaner that remotely compares. Their work is impeccable and they are also very kind people. I also think they under-charge. I still recommend them to anyone in Austin looking for a house cleaner. They left our house with the best energy and pay attention to detail in a way that's hard to come by these days.

Fantastic service and readily available. Andrea left my home spotless in short time. Which was a…read moresurprise because she charges by the hour. She runs an honest a trustworthy team

Rico's Cleaning Services is owned and operated by Maria. Maria has done three jobs for me and I…read morehave been pleased every time. The first job was a through cleaning for a make-ready at a vacant home. Maria and her team cleaned the property from top to bottom, including the windows inside and out. She was even able to get the grout sparking on a 60+ year old tile floor. Pricing was fair and I could not have been more pleased. The second job was to clean 27 windows inside and out. It was a big job, and they completed it even though it started to rain. They stuck it out and finished the job. Now I have squeaky clean windows. The most recent project was a thorough cleaning in an occupied home. Once again she and her team did an excellent job. With Rico's Cleaning Services you get: *Quick replies via email or phone *On time service *Competitive Pricing *Friendly Service *A Sparkling Home, Windows or Office

Cancelled last minute on me when I planned ahead and contacted them 5 days in advance. Not reliable…read moreand did not give a very good reason for the sudden cancellation. Will not be rescheduling

Great job by Yemily and her partner. They cleaned to my directions and did a wonderful job. Floors,…read moreblinds, even decor left spotless. They even washed the dishes! They cleaned fast...only took 2 1/2 hours but the quality was anything but rushed. I would definitely use them again for my cleaning needs.

Overall, the cleaning service was pretty good and I would use them again…read more Scheduling the cleaning appointment was not easy, but she did not require a visit prior to cleaning to give an estimate. I give Yemily 4 stars and not 5 because of their time management. I told them they had to be finished by a certain time, and she did not understand. I had to stop them in what they were doing and redirect them to other priorities as I realized things would not be completed by the time I needed the service to be finished. Since they were 15 minutes late to the agreed upon appointment they did not finish cleaning what was expected. Pros: Inexpensive cleaning service and kind folks to work with Cons: Communication barrier and lack of time management

Angel cleaning review…read more I was the "actual customer". Owner hired sub contractors to come out and clean. She does "touch ups and the things to make home shine". The efforts by the subcontractors was subpar. Coming from military, the attention to detail on the service received was lacking. Mud and dust in door frames. Walls still had mud in areas where my dogs stayed and even other areas. When pointed out the owner stated that the wall was cleaned thoroughly. She said the dirt would not come off and would need paint. She is also referring to this in her post to my wife's post. However, I told her I would get some hot water and a rag to get it up. She came back by saying look I'll show you it won't come off. Once she started to clean the wall the mud was coming up. Also, after calling my wife due to just out right fruststion, she came and pointed another spot on a door that was dirty. Again the owner said it wouldn't come off. She then actually licked her finger in front of us and to our surprise was able to get the spot up. She the stated then "oh it is coming up". The only reason I am writing this is to clarify things and also provide the "actual customer" experience. This company was way more expensive then others I researched but the other reviews are what convinced me to use them instead of others. I don't know if it was a fluke on the company's end to how the experience was but if this is any indication of how they actually clean then you are better off doing it yourself. I passed inspection however am not guaranteed my deposit for my home. The company actual told me the reason I passed was they are going to clean it anyways for a house showing to sell home. I was lucky to have the company I rent from to be selling the home I rented. Also if you leave a bad review she will offer you a refund to remove post or she will "call the rental company and see how you like that". Obvious pay for post and if you don't agree threaten you with calling rental company. Oh and after inspection she was still cleaning the floor and agreed with inspector to finish cleaning and he would go ahead clear it. She sent two attempts for "additional cleaning after inspection" and "fail to pay for services". Again this was all after my wife's bad review. Attached are pictures for the claims of $50 each time. I'm sure there is a reason the company will come up with for the $50 extra trying to be claimed. She did however waive the fee to clean the stove which we did not put on self clean and to put items in fridge in a the bags of garbage I already had in garage. That cost extra is you have them bag trash apparently. There is suppose to be absolutely nothing in house. There is nothing on website discussing additional charges for bagging trash (which I would consider cleaners to put in with a service) but there was a note to put oven on self clean. Below is my wife's post if you'd like to review that but according to the owner she is not the "actual customer" so take it as you would like. Good look on your cleaner search and hopefully you have a pleasant experience whoever you choose. Attached are images judge for yourself. The images are after the sub contractors "cleaned the major stuff" and I was inspecting with the owner. Owner wanted me to point out unsatisfactory cleaning spots so she could clean them. It shouldn't be a customers job to tell them how to clean as they are a cleaning service. There is also no balance due. Owner is trying to threaten and collect after a bad review. No admission of unclaimed balances in the post, all services have been paid in full and company is still trying to collect extra stuff. Phone calls with owner offering me "to refund $50 to take bad review down " proved to me she will pay to have reviews. I will not acknowledge anymore post from the owner nor will I post anymore. This is left here for the people to review the business. Again good luck to however is looking for a cleaning company.

Would not recommend them to anyone. Had to take time off work to come inspect a dirty home because…read moremy husband was frustrated so I had to show up to try to calm him down. She explained her process and tried justifying why it wasn't ready. Also when I pointed something out she said that doesn't come off rubbed the area and the spot came off right away. She stay cleaning the house and we did pass inspection. After I left a review on google about my experience she began requesting $50. Update apparently she wasn't trying to request money. However she threatened to call rental company about my review. My rental company does not decide how I felt about the experience. Update 2: she was trying to request money. According to the request for staying after passing inspection. Just fit you were told by the rental company to finish cleaning which you have stated it's part of your service. Also if you are so confident about your service why do you keep updating your reply. It has been 7 times so far. I hope you may find closure and accept that you cannot control how people feel. Have a blessed day. Also FYI my kids weren't standing in 100 degree weather they were indoors in AC.