I hate leaving bad reviews, especially for local small business owners, but I've seen Bless This Mess Cleaning Co. Bri Nicole post a lot in local groups for her house cleaning service and I feel I need to share my experience. I hired Bri to do a move out clean and she quoted me $420. I have already moved out and am living a couple hours away now.
First, she no showed on our original agreed upon time and did not communicate with me at all. I followed up with her the day after she was supposed to clean and she said her child was sick. Against my better judgment, I rescheduled. I'm a single mom and understand things happen. She cleaned and sent me pictures, which I felt like looked nice. Since I've already left town, I went ahead and paid her in full based on the pictures alone. Yes, I'm an idiot. This was over a week ago.
My son went by the house today to make sure everything is locked up and to check the mail. The AC was left at 55!! I had told her it was fine to turn it down, I didn't think I needed to specify an appropriate temp OR to turn it back up before leaving, but again, I'm apparently an idiot. My son sent me multiple pictures of the "cleaning" that took place. I'm speechless, I've never in my life been scammed this way. I'm sick that I lost this money and sick that I was so foolish. There's a comment on her page with a similar experience. I wish I had seen it before hiring this company. These are just a few of the pictures. So many lessons learned on my end. read more