Lynnie has been a gift to me. I am very picky when it comes to grooming Joey. He is a Bichon and…read moreI'm sure is difficult to cut. I've had some terrible experiences with groomers in this area. Lynnie is very accommodating with all my requests and checks back to see if it was the groom I wanted. I can't say enough good things about Lynnie and Pawsitively Perfect.

Unfortunately, our experience with Pawsitively Perfect was extremely disappointing, primarily…read morebecause of the lack of communication and follow-through. We were visiting the area for only a week (all the way from NJ) and wanted to arrange care for our dog so we could spend some time exploring and hiking. We first tried to book online, but were unable to complete the reservation. Rather than giving up, we went directly to the location hoping someone could help us. The employee working there was new and understandably wasn't familiar with the booking procedures. We also happened to meet the owner's husband in the parking lot, but he wasn't able to provide the information we needed either. We were eventually given the manager's business card and told to contact her directly. We called the manager twice with no answer and also sent a text message explaining what we needed. We never received a response--not even a quick message acknowledging our inquiry. That was the most frustrating part of the experience. We completely understand that employees can be new and that owners and managers can be busy. What we don't understand is why, after trying to book online, making the effort to visit the business in person, calling twice, and sending a text, nobody could take a moment to respond. For a pet-care business, communication and reliability are extremely important. If a business is unable to accommodate a customer, a simple "Sorry, we're unable to help" would have been perfectly acceptable. Completely ignoring a potential customer after multiple attempts to reach out is not. Since we were only in the area for a week, we couldn't waste more time waiting for a response and had to find another option. Thankfully, we found a wonderful sitter who was responsive, accommodating, and took excellent care of our dog. We can't comment on the actual quality of their pet care because we were never able to get that far. However, based solely on our experience trying to become a customer, the communication and customer service were very unprofessional and left a very poor impression.

I had to leave town suddenly for four days and left my chocolate lab in the care of this kennel…read more The young woman on the phone I talk to was nice and agreed to let me tour the facility. Facility met my standards and I trusted in the young female that I left my elderly dog in the care of. Credit cards anccepted written on the table in the office. All of this changed when I returned. My dog spotted me when I pulled up and ran to the fence and was drooling and hysterical and losing his hair. He was a complete wreck. I went inside. It was greeted by an older woman, with a terrible demeanor, not the person I left my dog with. The desk says they take credit card, but this woman said she didn't know how to take a credit payment because she said her daughter was out of town. She told me I had to pay cash, which I did not have. She said I would have to go to an ATM and get cash. I had to leave my dog was obviously in bad shape in order to get cash because this person was incapable of doing her job and refused to put my dog back in my care in exchange for my drivers license as collateral for payment. If you've never heard the desperate cries of your pet that was not being taken care of watch you leave again just after you arrived, it is heart wrenching, and absolutely unnecessary. When I returned, I handed her the money and she took the longest time possible, with attitude, before retrieving my lab. My dog was a absolute wreck. I do not know what happened in that building, but it was nothing that any loving pet owner would want. My dogs was falling out. He smelled horrible of stress and was a shadow by my side for days afterwards. Best part of this whole experience is when I explained to this woman, who claims she is the owner now, how incredibly unsatisfied I was but their care of my loved family member, I was called an asshole as she walked off. I told her I would be sharing my experience on Google and yelp, to which her attitude did a complete 180 and started apologizing profusely and begged for me not to write about my experience. This place doesn't care about your pet, they only care about reputation when they're called on it. It's so very hard to find someone that's legitimately cares about another persons pet and not just a dollar. Avoid this place at all costs. This lady is evil.

When I pulled into P.B.R parking lot my fuzzy babies (2 Australian Shepherd's) were super excited…read more When I opened the car door, the two of them jumped out of the car and did not look back. For my family PBR is the GOLD standard for kennel's. Linda, Kat and the rest of the PBR crew, take care of my fuzzy babies like they are their babies. I trust no one else with the health and safety of my girls. I live out of state and drove 600ish miles just so I could have PBR mind my girls for the 3 days I was in town. Highly recommend A+ A+ A+

It is never easy to board your senior dogs but Glacier k9 has always taken very good care of my two…read more15 yr old Dachshunds. I wish they had a larger room to stay in rather than a cage but it is large enough for them to be together. Old dogs do mostly just sleep all day. One dog has a medical condition that requires medication and they always take great care to organize the medications timing and administration. The other is blind and doesn't eat when we are away so they started giving her pumpkin and rice which she loves so I now add that to services. All the people that work there loves animals. We have only had positive experiences with this facility.

We take our two husky babies to Glacier K9 for doggie day care and boarding. Our boys are taken…read morecare of every single time. Every time I call to make reservations they always are so kind and excited to have Rooster and Rockett back to visit. Our boys are always so excited to go and visit the amazing friends at Glacier K9, and when we walk through the doors we are always greeted by name. There is no other place I would trust our boys. I know they are safe and always have a fabulous time. Thank you Glacier K9!

I did not end up buying from this PetSmart, but they sure are nice. They have a great selection of…read morethings for your pet and the customer service is so nice. I needed to have something shipped and sadly, this one does not deliver. The staff was so kind in trying to figure out how to get my items from their store to a home about 20 minutes away. They really tried. Thank you so much for helping me and I will buy from you when I am actually in the area.

I would give them no stars if I could…read more Our second visit to the GF store was a huge disappointment. We booked a different groomer this time, and right away she refused to groom my 50 lb shepherd mix--first because of shedding (which is exactly why we made the appointment), then claiming my 11-year-old dog was "too old." When I asked for a better explanation, the manager backed her up instead of addressing the issue. Meanwhile, my dachshund had already been taken back. When I picked her up--after paying a high price--it didn't look like she'd been properly bathed. She still had visible dander, smelled like she'd just been sprayed, and her feet weren't cleaned. It's hard to believe she received the full service. Before leaving, I saw my shepherd mix in the grooming area, calmly being combed on the table. Later, the manager told me she was "too difficult" and wouldn't allow grooming--even though she hadn't even been bathed. That didn't match what I witnessed. Between the poor service, lack of honesty, and overall treatment, I won't be returning. I'll be taking this complaint to upper management. I wouldn't trust this store or that groomer with my dogs.

Our dog loves to go here. We have used them for years when we have out-of-town travel. Convenient,…read moresafe, and dogs are always happy!

This place is a LIFESAVER!!! We were in Whitefish visiting a friend during a really long road trip…read more(AK to MI) and we needed a place to drop the pups for the day while we explored Glacier NP (which of course is not dog friendly). Now it was a Thursday and there are several kennels near Glacier and apparently they where all BOOKED! Kind of panicked I expected bad news when I called here but was soooo happy to find out they would be willing to watch the dogs for the day! The place is really cool! The owner, Mike, was so friendly and very accommodating when we asked about a later pick up (their normal pick up time is 6pm). The dogs seemed to have a blast and the cost was extremely reasonable, $25 for both dogs! Would definitely use again when we are back in the area!

Jesse Romero was very knowledgeable in his training field. he helped us with our four month old…read morepuppy learn her basic skills such as " stay, leave it , come etc. But he even went a step further by introducing us to a dog medical kit and other information such list of plants and foods that could be toxic to dogs. Our Pup was always excited to see Jesse. Jesse is personable and made it a good training experience for our pup. Thank You

A lot of diseased and dying fish. Very few tanks are labeled. And often, those that are labeled…read moreare incorrect. A number of tanks have non-functioning lighting so it's impossible to see the fish. Not uncommon to see betta cups stacked one on top of the other...which covers the hole in the top of the cup that allows for air circulation. The poor condition of the fish department makes the whole place look bad. Sad.

When I thought all hope was lost I found JPK9 Montana. No other dog trainers would take My Icka…read morebecause he was reactive. He had been attacked by a few dogs and having him around other dogs was almost impossible. He was scared of other dogs and people and was labeled and an aggressive dog. I messaged JPK9 thinking I would be turned away. Within minutes I had a reply of Yes, we work with dogs like him, no problem at all. I signed Icka up for the two week boarding training. Drop off was smooth. There was detailed communication on what was needed supply wise as well as what I needed to work on to prepare myself and Icka for a smooth transition. Every day there were videos posted so I could watch his progress, and progress there was. He was heeling, sitting, laying down and staying. HE WAS WALKING WITH OTHER DOGS CALMLY WITH HIS TAIL HELD HIGH. Daily walkes and so much time put into him. He went into stores and was asked around other people and dogs. When it was time for me to pick him up from training I got a class myself on what to to and how to continue his progress, how to work as a team and be the dog handler he needed me to be. Right after pick up we jumped into a group class and practiced everything we have learned. They saved Icka from living his life locked away from everything. They gave him his confidence back and showed me how to continue his growth as a secure dog. I would 100% recommend JPK9 Montana for anyone's dog. They truly care and dedicated their time and knowledge into the training. We look forward to attending life time classes with the help and support from this amazing group of people. I can't thank them enough!

My Belgin Malinois did a 2 week board and train with JPK9, they were AMAZING..! She was having…read moreleash reactivity issues with other dogs, and because I live in an apartment it was causing issues with other tenants dogs, what Lana taught her in 2 weeks is amazing, the problem is solved and her behavior is 100% better. I HIGHLY recommend them. They also have a training class for graduates every Sunday for free! I'd give them 100 stars if I could!!

I will never board my dogs anywhere else! Two weeks ago my Best Boy passed away from a long fight…read morewith cancer. Needless to say, I was extremely nervous to leave Eva and Agnes ANYWHERE, but we had to go. Wendy and Stacy put my mind completely at ease. They are both loving people who are devoted to all animals. The grounds of K-9 Camp are beautifully kept and clean. It is very obvious that this place is all about caring for dogs. If you want to feel completely comfortable with the quality of care your dogs will receive while you are gone, look no further. They will be loved on and treated with respect by Wendy and Stacie. Vicki Evans

I can't say enough great things about K9 Camp! From the moment we walked in, I felt confident that…read moreour dog was in the best hands. They are highly experienced, professional, attentive, and clearly passionate about caring for animals. They took the time to get to know our pup's personality, preferences, and routines, which made all the difference. The facility is clean, secure, and thoughtfully designed to keep dogs comfortable, safe, and engaged. I loved receiving regular updates and photos -- it gave me such peace of mind while we were away. Our dog came home happy, healthy, and clearly well cared for. In fact, I think he was a little disappointed to leave her new friends! If you're looking for a place that treats your dog like family, this is it. We will absolutely be returning and recommending to everyone we know!

Camping in Glacier - how lovely - dog gets sick - emergency sick - how awful. We found this 24…read morehour vet 40 miles away and were greeted at the door to take care of our dog in the middle of the night for emergency surgery. The staff are absolutely wonderful: caring, supporting, explaining everything. Our dog is now recovering peacefully. Our dog is still with us because of this vet.

Great communication lovely caring staff. Expensive but that is how you get folks to be open when…read moreeveryone else is off at home.. They are upfront about it all as well. Carmen Is well on Road to recovery