I drive a car that has a lot of sentimental value attached to it.
It's a Chrysler 300, and it has a very LOW front end.
It belonged to my late husband and it was his "baby", so when I drive it I think of him, and I imagine him shaking his fist at me whenever a bird poops on the door.
So, you can imagine how I felt when I my dog walker showed up and said "WHAT IN THE H#$ DID YOU DO TO YOUR CAR"???
I'd pulled my bumper away from the body of the car.
It was just hanging there.
Apparently, this happened in a parking lot, and I wrote off the crunchy noise to "huh, that was strange"..
My son tried to put it back on, but failed. He told me I'd probably need a new bumper, because this happened to DAD once, and they had to replace the whole thing.
I was relieved to hear that DAD did the same stunt, but a new bumper?
Oh no!
I was so freaked out.
But from the time I called Los Osos Auto Body, until the time I pulled out of their driveway, I was nothing but relieved and happy.
They came highly recommended by everyone I know, so they already have a stellar reputation.
It started with the call to the office, which connected me to a woman (I wish I could recall her name) who was very kind and understanding.
She assured me that I could come in any time, just at my convenience, and someone would be happy to look at the car and give me an idea of what needed to be done.
I would be very day to trick because I know so little about cars, and I tend to be trusting and friendly.
I am sure I have "VICTIM" stamped on my forehead with dollar signs on my eyes.
They could have taken me for a RIDE, and I would have gladly paid them for their services.
Instead?
A gentleman named David took my name, phone number, and took a look at the damage.
He was so kind, and he had a calming effect on my nervous system.
That is what you NEED when you are in an auto body shop.
He told me if I could leave the car, they'd get to it as soon as possible and he'd give me a call.
This was late in the afternoon.
I got a call the next morning telling me I could come and get my car.
They had the screws they needed, and they'd re attached my bumper.
FOR FREE?
I still cannot believe they not only put my bumper back on, but they polished up my car and made her look brand new.
I drove off in a car that was gleaming, and intact.
And that is the kind of service money can't buy.
They are clearly busy.
But, they treat you like you are the only person in the place.
Even though they are surrounded by crunched cars and sad stories.
I cannot say enough nice things, and even if I'd had a bill I'd be saying the same nice things, because this was VERY stressful and sad for me.
I think to it is safe to say, this is a business that you can put your faith in.
I hope I never need to use them again, but since I do all of my own stunts, I may indeed be back.
If YOU need them (and I hope you do not) I cannot tell you how highly I recommend that you put your faith in the people at Los Osos Auto Body.
They are simply the best.
Thank you SO much, David, and everyone who worked on the Mothership!
She has never looked better. read more