Cute little aquarium with lots of interactivity! You'll only need an hour or so it isn't a huge…read moreplace but they do a nice job of using the space they have. They even have dolphin and sea lion shows. Where this place shines is the interactivity for visitors. They have a snuba experience dolphin swimming and interactive experience and a super nice exhibition outside with touch tanks. Great for kiddos and affordable at only 15 per adult and less for kids. Again it isn't an all day experience but it's a nice escape from the heat of the day!

Cute little aquarium with a couple touch tanks. The view of the ocean and dolphin tank was nice,…read moreplus they had an axolotl room which were pretty unique. But generally, it was a small aquarium and we had been to better.

I had another great experience with Dolphinus Cancun thanks to Gabby from Amstar who helped me set…read moreup the experience! Dolphinus always offers a moving and magical dolphin encounter with a care for l animals and playtime! Gabby, our Amstar rep, was friendly, professional, and incredibly helpful. She made everything easy. Staff at the dolphin encounter were friendly and professional. Love learning about the dolphins! The only complaint would be the girl who let me through the entrance there was a bit rude in rushing me through. She told me abruptly that the group was waiting for me so I didn't get to browse the aquarium until after and had to backtrack but still a star experience. Highly recommend for anyone visiting Cancun!

This is a mixed review. I would have given 3.5 stars, but yelp does not provide half stars so I…read morewent up. 1. Reservation: absolutely necessary It will cost you $160 if you want fewer people in your group so you have more intimate interaction with dolphin. 2. Price: is high! Pictures are priced at $180 to $250!!!! They won't let you use your own camera, so you have to pay or your experience will never be recorded. It is a rip-off! So you will have paid $600 for 2 people if you want to keep your memory captured in picture. Imagine if you have more people!!! Prepare your money! 3. Dolphin interaction itself is 5 stars! What a beautiful and smart animal! It was amazing!

It was ok overall, but not something I'd ever pay for again…read more It was around $360 for 2 people (4 person tour size) which included the dolphin leg push. Taxi to the destination was separate and $15 each. When you arrive, they have you watch 5-10 minutes of safety + general environmental awareness videos before putting on life vests. Then you walk to the pool and get into the water. There is a guide and photographer with you the entire time, and closely guides the dolphins on what to do. Dolphins did some cool stuff - flips, leg push, got to touch them, but nothing crazy and wasn't as personal as I expected even in a small group of 2-4. After the dolphin visit (around 45 min - 1 hour) then comes pictures. They take you to a room and try to convince you to pay $210 USD for 10 pics, and the packages get more expensive from there. I personally did not want to buy the pics, and felt pretty harassed about this. Would rather just leave after the visit next time. Not sure if I'd recommend. It was cool to do once, but definitely pricey and probably better places you could go.

Awful. So regret not going with Dolphin Discovery. We loved our Dolphin Discovery experience some…read moreyears back but they were closed on the day we could go. Delphinus clearly has connections so they are attached to Xplor Xelha mega company and other locations. This was a terrible experience and to total rip off for the money. Delphinus said small groups but they meant a mega group split up into 8 groups that took forever with 2 smaller, older dolphins. They kept repeating simple exercises to stall for time. We paid extra for the superman push and the dolphins fail to push kids out of the water properly (not even past the waist) To be fair, the dolphins weren't given enough swim distance to get the momentum needed but we really had to question how small and old these dolphins are that the same 2 dolphins were performing these activities for a huge group. Then at the end, they added some weird and unnecessary snorkel with the dolphin. You can get the same experience in a smaller group, better run and actually get pushed out of the water during the superman push at Dolphin Discovery. The photos are super expensive but they are no matter where you go. Delphinus does not offer the additional video though. We added the additional cost of transport. It takes about 30 minutes from Playa del Carmen. We had a 10am reservation so they picked us up at 8:50am at a nearby location. On the transport back, they combined us with a group that clearly stayed for another experience so we sat waiting 20 minutes for them in a non air conditioned area with nothing to do and no food or water. Then to add to the wait, we dropped them off first at playacar - I'm sure they were happy. So this added another 10 minutes for a total of 1h 40m (11:20am-12:40pm) for what should have been a 30m transport. We were hot, bored and very hungry - we thought this just added to the stinky experience. To finally being dropped off at 12:40pm. The driver wouldn't even let us off a few blocks earlier with some nonsense about being tracked, like that was our problem. After multiple complaints and getting re-directed, a month later they refunded the transport.

Visited this facility on a cruise ship excursion. They offer dolphin, manatee, and sea lion…read moreencounters. I did the manatee and sea lion encounters and found the experience absolutely amazing. I was hesitant to go because I know that many companies like this aren't very humane to the animals. After visiting, I can't speak credibly about how this specific company is with the animals. However, I was happy to see that the dolphins and manatees were in large ocean-based pens. Also, the first manatees my group got in the water with weren't in the mood to interact. The tour operator moved our group to different manatees- definitely the right move to not force them. Some of the things I did in addition to the animal encounters were, 1- watch the sea lion show, 2-swim in their pool, 3- eat at the Dolphin View restaurant. All three of those were solid. In particular, hopping in the pool after visiting the sea lion habitat which didn't feel super clean (but was probably appropriate for the animals). The food at Dolphin View was good. Not mind blowing, but was included in the tour and included margaritas (yum!). There is a rental fee for lockers and the experience/cost of buying photos is horrible (as I anticipated). The photo packages are exorbitantly priced. However, they are somewhat negotiable if you begin to walk away. You aren't allowed to take your own photos. So, be ready to pay if you want them! Also, bring sandals or water shoes if you are visiting with dolphins or manatees. The ground is hot and the deck is splintery. Also, it is a long walk and you can leave your sandals on the dock. The ocean based in-water landing is slick, mossy, and is rough on your feet. So, water shoes are a great move if you want extra protection. Overall, I liked my visit and will cherish getting to interact with the animals. The interactions were long and there were multiple photo ops with the animals. I mean- who doesn't want a manatee kiss?! I had fun.

We booked the excursion in Cozumel through our cruise a year ago. Our only issue was, we booked it…read morefor both Dolphin and Manatee but somehow it changed to only Manatee (this was a Royal Caribbean issue, we were pretty disappointed in the lack of communication with the cruise line). Once we arrived at the port, we were placed in a taxi to Chankanaab. When we got there, our tour guide walked us through what to expect, and we all changed into our swimwear. They had lockers available for use, for free! We met manatees Angel and Josie, they were so gentle and sweet. We even got to feed them lettuce, which was such a fun moment for my kids. Two years ago, we did a different excursion with dolphins and my daughter was terrified of the splashing. This one felt way more kid friendly and calm. I definitely recommend it for families with younger kids, especially if they don't like salt water splashing all over them. The excursion also included access to the pool, unlimited food and drinks, and snorkeling. You do need to rent gear if you didn't bring your own. The line for food was long and no wet clothes were allowed inside. I had to get in line multiple times to bring food for my family. The service was amazing though. Israel kept our drinks coming. Overall, it was a great day and a much better experience than the one we had before.