Everything went well I thought I was going to have major issues and they literally took my worst…read morefears and diagnose my truck and got me back up on the road I want to thank the guys at Hancock's automotive they are truly professionals and what they do.

For me, these guys are the Greatest! The shop isn't fancy looking or Hi-Tech like the dealerships,…read morebut the results are superior. The owner is an honest, fair, hardworking guy, and he's always been respectful and Professional. They get the job done in a timely manor, and won't try any of the tactics you'll find at other shops, that try to rip you off with adjusted labor rates. If you want honest, reliable, timely repairs at a fair price, this is the shop to go too. I've been here in the area over 5yrs and use no one else to touch my vehicles. Terry

Made an appointment to have my SMOG done , they were ready for me and got me in right away I even…read morewaited for my car. The waiting room is dirty but it was worth my time . SMOG is automatically loaded onto DMV but takes a couple hours to process. I was able to go to breakfast and register my car with their new kiosk in less than 15 minutes.

Always honest repairs and stand behind their work. Used them several times with a fleet of vehicles.read more

Well this is a rare 5 star rating. Basically it is because in the auto repair industry it is very…read moredifficult to find a company that can give you honest pricing with straight forward talk. Nas and Chevy do just that.. they take care of you and are honest and fair.. we have replaced engines and transmissions, from brakes to tires they take care of you.. we have been though a lot together but in the end it is summed up by the fact they are a group of people that will tell you what is the truth and be fair with what the cost are.. it is rare and I almost don't want to post this because they are so great more people will come to the business.. but they are such great people how can I not tell more people.. come here if you need some work done on your vehicle.

Very disappointing experience, mainly because of the lack of communication and how my vehicle was…read morereturned. I dropped my car off Thursday because I had arranged my schedule around picking it up Friday. I was later told it would need to stay until Monday because of an emergency, which I understood. However, I did not receive a call or message letting me know when the diagnostic was completed. I called Monday and was told that the diagnostic was done. During that conversation, I was given financing options, which I understood to be options in case I decided I wanted to move forward with repairing the issues found during the diagnostic. At no point was I told that I needed to specifically notify them that I was coming to pick up my vehicle. I therefore assumed that if the diagnostic was completed, my vehicle was ready for me to pick up. I arranged a ride to avoid having to pay for a tow because I needed my car back. When I arrived, however, my vehicle was returned to me partially disassembled, with interior panels and components left removed, as shown in the photos. When I questioned why my car had not been put back together, I was made to feel as though this was somehow my fault because I hadn't communicated that I was picking it up. What makes this even more frustrating is that I was later told that putting everything back together would only take 15-20 minutes. If it only required 15-20 minutes, I don't understand why the vehicle wasn't put back together before I arrived to pick it up in the first place. I was also told that my "lack of communication" was the problem, despite the fact that I was never contacted to tell me the diagnostic was completed or that I needed to arrange a pickup time. I was the one who had to call to find out what was happening with my vehicle. I was understandably frustrated after having my car for several days, arranging my schedule around getting it back, and then showing up to find it in this condition. Instead of simply addressing my concerns, I also did not appreciate being told that my personal problems were somehow deflecting onto this situation when my frustration was specifically about my vehicle and how the situation was handled. I understand that emergencies happen and that delays happen. My frustration comes from the lack of clear communication and then being blamed for something I was never told I needed to communicate. If a customer is expected to schedule a specific pickup time, that needs to be clearly communicated. And if a vehicle is being returned to the customer, it should be returned properly reassembled especially when the shop says putting it back together only takes 15-20 minutes. Overall, this was a frustrating experience and I would not return based on how this situation was handled. To be fair, I am not leaving this review because I believe they do bad mechanical work. I have not actually had any repairs done by this shop, so I cannot speak to the quality of their repair work My issue with this experience is specifically the communication, handling of my vehicle, and customer service

I am absolutely grateful to have found Belli's Automotive and equally as grateful to have met Lona…read moreand Bob. I needed to obtain a lamp certificate as well as a brake certificate in order to attempt to salvage a vehicle that was involved in an accident. in 2017 a driver hit my vehicle and fled the scene. Without uninsured motorist coverage, I have been picking away at repairs for the last 6 years to make up for the damage that was done. On July 16th of 2023, amazingly, another driver hit me in the exact spot, though not as severe. The world works in mysterious ways my friends..... The process with Belli Auto was professional, but was also coupled with a personal helpful touch. I was given the opportunity to make sure my license plate lights worked and I was also given a general overview of what would be looked at just in case I wanted to think it over before proceeding. After a couple hours, I returned and was advised that I passed my brake inspection, but that my headlight covers were extremely oxidized and yellow. I was given an opportunity to go get them cleaned by buying a kit at AutoZone without being charged for a reinspection. After doing so, I returned and asked them to perform a smog check to which they readily agreed. The entire experience was fantastic and I could not be any more happier. I may end up being able to keep my car after all. Accidents are no fun, they are just downright stressful and cumbersome. I honestly almost had a panic attack going through all this, and yet its still ongoing.... If you ever need an inspection, or an honest opinion about your vehicle, do not hesitate to schedule an appointment. I am so glad that I did. 5 stars here.

Got right in for smog test. New business under the name NICK'S AUTOMOTIVE. Had my 15 yo Pontiac…read moreserviced and he expedited the service while helping an emergency and while I had lunch. Nick is very pleasant and accommodating as far as scheduling.

I took my car to them years ago they were great I don't live near there any more but I do need a…read morecar worked on so I think it's worth the trip because they are people I trust and have good prices

They are amazing and treat you great they really saved my but when I snapped a bolt off on my…read moretransmission pan. I was also out of town when they finished they even had the courtesy of dropping it off to my home when I wasn't there so cool of them. Ima a customer for life now

The manager Sean promptly provided a free diagnosis and recommended a wheel alignment at a…read morethird-party shop around the corner for my 2021 Jeep Wrangler Strongly recommend this auto shop

I had an AC problem with my car. My car sat in their shop for 5 days and then was told they did not…read morehave the AC machine to diagnose the electrical issue with the AC

They fixed my license plate light It was fixed fast for a fair price. I would recommend this…read morebusiness.

These guy were very rude and condescending! Thankfully I found a cheaper smog shop down the street…read moreand passed with no issues.

Fast service, Friendly…read more Knowledgeable. Been other places, You don't get any of that anymore but here. This is the smog shop to go to.