The friendliest smog guys in town, fast service , nice guys , save money and time tech always on…read moresite

I needed to get my truck smogged and was in the area so I found this place on Yelp and am glad I…read moredid. I walked up and was greeted by who I believe to be the shop owner/manager. There was no line ahead of me which worked out great because the service took no more than 10-15 minutes. The quote for the smog inspection was fair and reasonable. Overall I'd highly recommend this place if you're looking to get your vehicle smogged.

Had my water pump suddenly go out while driving in Yuba City so I called BTM right before they…read moreclosed to see if I could limp my 2016 Explorer to them. I knew nothing of this shop but they were closest and I didn't want to pay for a tow. They couldn't see it right away (this was like ten minutes before they closed on a Saturday) but they happily locked my SUV inside for the weekend. The fix ended up being extensive so they worked with me on the price which was amazing. They also realized that some recall work Ford had done on the suspension was done in a way that prevented the car from being aligned. They fixed that for me perfectly and suddenly the shimmy I had at freeway speeds that both Lea Schwab and Ford had told me was unfixable is gone. BTM is amazing. It's clean, the folks working there are wonderful (big nos towards William) and they do great work. I don't even live in Yuba City but any time I need any work done, be it a major repair or an oil change, I'm taking my car there. Seriously one of the few honest auto shops out there.

I brought there my car that stopped working mid highway. They were able to run diagnostic and fix…read moresparks problem right away during couple of hours. Sales rep William was knowledgeable and supportive and problem was fixed. They only thing was a diagnostic price - around $250 that was added to repair cost in final bill.

We needed to smog my car. We went a couple of places, but no go. So we went here. They took us…read moreimmediately. they had us in and out of there in around 15 minutes with all the paperwork. A great experience.

Brought my car in for a smog. The service was fast and efficient! I was out in less than 15 mins…read more $51.00 out the door which is not bad, that seems to be the typical price in this area. The men who work at this place are very pleasant!

I had an AC problem with my car. My car sat in their shop for 5 days and then was told they did not…read morehave the AC machine to diagnose the electrical issue with the AC

They fixed my license plate light It was fixed fast for a fair price. I would recommend this…read morebusiness.

Made an appointment to have my SMOG done , they were ready for me and got me in right away I even…read morewaited for my car. The waiting room is dirty but it was worth my time . SMOG is automatically loaded onto DMV but takes a couple hours to process. I was able to go to breakfast and register my car with their new kiosk in less than 15 minutes.

Always honest repairs and stand behind their work. Used them several times with a fleet of vehicles.read more

Well this is a rare 5 star rating. Basically it is because in the auto repair industry it is very…read moredifficult to find a company that can give you honest pricing with straight forward talk. Nas and Chevy do just that.. they take care of you and are honest and fair.. we have replaced engines and transmissions, from brakes to tires they take care of you.. we have been though a lot together but in the end it is summed up by the fact they are a group of people that will tell you what is the truth and be fair with what the cost are.. it is rare and I almost don't want to post this because they are so great more people will come to the business.. but they are such great people how can I not tell more people.. come here if you need some work done on your vehicle.

Very disappointing experience, mainly because of the lack of communication and how my vehicle was…read morereturned. I dropped my car off Thursday because I had arranged my schedule around picking it up Friday. I was later told it would need to stay until Monday because of an emergency, which I understood. However, I did not receive a call or message letting me know when the diagnostic was completed. I called Monday and was told that the diagnostic was done. During that conversation, I was given financing options, which I understood to be options in case I decided I wanted to move forward with repairing the issues found during the diagnostic. At no point was I told that I needed to specifically notify them that I was coming to pick up my vehicle. I therefore assumed that if the diagnostic was completed, my vehicle was ready for me to pick up. I arranged a ride to avoid having to pay for a tow because I needed my car back. When I arrived, however, my vehicle was returned to me partially disassembled, with interior panels and components left removed, as shown in the photos. When I questioned why my car had not been put back together, I was made to feel as though this was somehow my fault because I hadn't communicated that I was picking it up. What makes this even more frustrating is that I was later told that putting everything back together would only take 15-20 minutes. If it only required 15-20 minutes, I don't understand why the vehicle wasn't put back together before I arrived to pick it up in the first place. I was also told that my "lack of communication" was the problem, despite the fact that I was never contacted to tell me the diagnostic was completed or that I needed to arrange a pickup time. I was the one who had to call to find out what was happening with my vehicle. I was understandably frustrated after having my car for several days, arranging my schedule around getting it back, and then showing up to find it in this condition. Instead of simply addressing my concerns, I also did not appreciate being told that my personal problems were somehow deflecting onto this situation when my frustration was specifically about my vehicle and how the situation was handled. I understand that emergencies happen and that delays happen. My frustration comes from the lack of clear communication and then being blamed for something I was never told I needed to communicate. If a customer is expected to schedule a specific pickup time, that needs to be clearly communicated. And if a vehicle is being returned to the customer, it should be returned properly reassembled especially when the shop says putting it back together only takes 15-20 minutes. Overall, this was a frustrating experience and I would not return based on how this situation was handled. To be fair, I am not leaving this review because I believe they do bad mechanical work. I have not actually had any repairs done by this shop, so I cannot speak to the quality of their repair work My issue with this experience is specifically the communication, handling of my vehicle, and customer service

Unfortunately my car didn't pass smog but it was due to an unrelated issue…read more Despite that, Elmer was really good about doing the smog check in a timely and effective manner. Additionally, he recommended mechanics to help address my problem. Will definitely be coming back again.

This is my 3rd time to get vehicles smogged here. Every time has been fast, straight forward and…read moreeasy. The business is named correctly. I Highly recommend them.

From start to finish, the employees at GM Specialist were superior. I worked directly with Gary and…read moreRandy, and they went above and beyond throughout the entire process. They worked with my warranty company to make sure I received the best coverage possible and helped keep my out-of-pocket costs extremely low. They diagnosed the issue quickly, got the repairs completed fast, and used OEM parts for my vehicle. Their professionalism, communication, speed, and accuracy in pinpointing exactly what needed to be repaired were outstanding. 10/10 service. Honest, efficient, and knowledgeable. They made a stressful situation so much easier and got me safely back on the road quickly. Highly recommend

This review is actually rated a 5.2 stars out of 5 as I'm blown away by the level of knowledge,…read morecommunication, instilled confidence, and assurance I got from Randy and his crew! They took care of me when I was genuinely worried and needed help. Thanks again guys.