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    Lorraine Page, MD

    5.0 (2 reviews)

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    Lars P Kaine, M.D

    Lars P Kaine, M.D

    4.2(5 reviews)
    4.0 mi

    My previous family doctor within Sutter Health no longer practices and informed me at the end of…read more2024. I have Rx to refill and the previous doctor ordered lab tests for me, I need a new primary to follow up, so I made an appointment with Dr. Kaine and visited his facility in Daly City on 1/8/2025. Dr. Kaine looked through my lab results and let me get some vaccinations that day. To summarize what I want to share here: Dr. Kaine and his office billed me with a wrong code -- 99203: for "a new patient visit when a patient has not been seen within a department in the past three years within the Sutter network" (see Sutter Health billing letter attached). I have been seeing doctors within the Sutter Health network since October 2022 -- my previous family doctor. In the past three years, I had 3 office visits with doctors within Sutter Health (see attached My Health Online record and my Sutter Page). Besides the records showing I am definitely not new to Sutter Health, the visit with Dr. Kaine was a "follow-up", he was reading the lab result other doctors had ordered for me, he should have known those results were within the network and not more than 3 years old. I called Sutter Health's billing office regarding this issue, and I received the attached billing letter, and refused to correct the mistake. I called the billing office, the representative suggested I talk with the doctor's office because the doctor's office submitted the code. I printed out my visit records and billing letter and took them to the doctor's office, the office staff said they had nothing to do with billing, and gave me a small yellow slip with the billing office's phone number on it. I do not know how billing codes get determined and submitted, but based on what I experienced, either: 1) Dr. Kaine's staff did not know the codes well enough / ignored my records/ chose to treat me as a brand-new patient, or 2) Dr. Kaine himself, after reading through lab results NOT ORDERED BY HIM, decided to use a code for patients who haven't seen a doctor for more than 3 years. Either way is not professional, I do not recommend Dr. Kaine and his office at all. Just a FYI Dr. Kaine tags as "family medicine" but he told me he no longer seeing kids. If it's helpful for people looking for family doctors.

    This my very first time writing a review for a Doctor that has saved my life. Dr. Kaine is an…read moreoutstanding doctor who cares deeply and connects with his patients. I could not thank Dr. Kaine enough for his support and continued care, office experience for multiple visits. He truly listens and understands his patients. I have been going through so much medical scare and he took good care of m and his patients. The Type of care is outstanding. If you can book an appointment, do it now as he is the top doctor. Thank you Dr. Kaine, you are the best doctor and it is rare to find a great doctor like him!

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    Ritu Bansal, MD - Dr. Ritu S. Bansal, MD

    Ritu Bansal, MD

    5.0(8 reviews)
    4.6 mi

    Dr. Bansal was recently the on-call doctor in place of my normal doctor so I didn't know what to…read moreexpect going in. What I found was a very professional yet personable doctor who really took time to listen to me. Were I not already a patient of Dr. Bricca's I would have no qualms whatsoever about selecting Dr. Bansal as my new primary care physician.

    Dr. Bansal is fantastic. The second she stepped into the room, I immediately felt at ease. She's…read moreextremely compassionate, very comforting, but also very informed. Her sense of humor made me feel so relaxed, which is rare for me in the doctor's office. Not for a single moment did I feel rushed while meeting with her, during both appointments. She listened to every single thing I wanted to discuss with her and gave me her honest, straightforward and knowledgeable opinion. Even the most uncomfortable portion of my appointment with her (the female exam) went great because she talked me through every step and even made jokes, to ease my discomfort. Another great thing is that Dr. Bansal isn't the kind of doctor that wants to solve all ailments with prescription drugs. They're always an option but she knows how to differentiate between necessity and frivolous prescribing, which I appreciate greatly. All in all, Dr. Bansal made me feel like I was dealing with nice, funny, honest and yet incredibly knowledgeable friend. She knew everything I asked her about and made me feel like all will be well.

    Jie Ling, MD/PhD

    Jie Ling, MD/PhD

    3.8(57 reviews)
    5.9 mi

    I've read all the 24 existing reviews and agree with almost all of them, positive and negative. Dr…read moreLing is indeed very knowledgeable and very skilled. But she's also over booked and rushed. She's sometimes running late. She's been my primary care physician for over 2 years, and except for my first appointment with her, every encounter has been very quick and a bit cold. Transactional I guess. The only reviews I didn't understand were the ones that say she is warm and caring. I'm of Chinese descent but I don't speak Chinese and my family isn't culturally Chinese. So maybe the definition of "caring" I have is different. Most of her front desk staff are cranky and don't smile or make eye contact. Maybe they're stressed. But there is one, a young man, who is very nice. He is American like me and feels culturally like me. Dr Ling's impeccable skills and this young gentleman are two of the three reasons I give this practice 4 stars. The 3rd reason is because Dr Ling does try to squeeze people in (likely the very reason she's so busy), and I recently got lucky to be one who was squeezed in. I'd been experiencing "female organ" pain but my obgyn didn't have appts for over a week. I got a video call with Dr Ling minutes after I called the office. She had my chart, reminded me of the same issue I had 18 months ago, and prescribed the same medication. She also gave another prescription for prevention. Her staff sent in the 2 medications to Walgreens. Awesome! But this Walgreens in ssf turned out to be really bad. They kept losing the main one I needed. So Dr Ling's staff kept trying, finally resorting to a phone call, which is unusual these days because it takes time. So it turned out that one of the women at the front desk, and the nice young man pulled through for me even after 5pm when their office closes. So all in all, my net rating of Dr Jie Ling and staff is very positive. And maybe they're getting better at being more caring and nice by my definition. It seems so!

    I believe Dr. JL is excellent based on her profile; however, try to get past her front desk staff…read morewho give attitude and create issues when things are simple to become established as a patient. If you are Asian and speak Chinese you will be treated better than if you are a non-Asian/non-Chinese speaker. You never have the chance to speak with JL directly as everything is filtered by staff who miscommunicate and misunderstand the situation in English.

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    Grace L Huang, M.D

    Grace L Huang, M.D

    4.0(4 reviews)
    4.0 mi

    My daughter reported Dr. Hwang was the ONLY doctor that actually listened to her, took time and…read moredidn't rush her out the door due to "limited appt. time" meaning, you have to make another appointment to get through your list of issues. She was inspirational for a young person. My daughter (20), left feeling empowered, had her bloodwork done immediately and was thrilled to find such a caring doctor. Thank you for helping this young girl adult navigate her healthcare! The doctor also followed up with a phone call, which I answered and told her how happy my daughter was to find medical care from someone that actually cared. Dr. Hwang told my daughter to drop her a note in case anything comes up or if she has a question. Very sweet, very compassionate and highly recommended. As a parent, you can't always answer your kids' questions and I'm so grateful we found this doctor. We are happy to travel 30 minutes (vs 5, near our home) to see this great doctor!

    Dr. Huang is amazing. Leaving this review as well because of the One Star. I don't believe the 1…read morestar review is real because Dr Huang is always very calm , and talks quietly. The person also spoke of a $350 , so they probably did not have insurance. Dr. Huang is amazing doctor. She cares mainly about your general well being and that you are being healthy. I never had a doctor like that before , and will never change doctors. Thank you Dr Huang

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    Lorraine Page, MD - familydr - Updated May 2026

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