We've boarded Brodie many times at Fur Family, and I'm starting to think he likes it there more…read morethan at our home. :-) Friendly and attentive staff make this a no-brainer.

My dogs have been going to daycare at Fur Family since they were puppies. They always have a great…read moretime and they love going there. The staff is attentive. They even noticed a problem with my dog's eye before I did! I highly recommend this business.

I took my little dog Bandit here for several years and Connie was great with him. I recently lost…read morehim to health problems, but I would highly recommend her to anyone looking for a groomer.

first time I haven't been satisfied with the care given. I have been using Southway Animal Clinic…read morefor at least 14 years and have always been happy and satisfied with the care given to my fur babies. This last time, my kitty came home and has not been the same. I do not know what happened to her other than nails clipped, and flea and tic meds. she had a 4 day stay. She has not ate, or drank or pottied from the time I brought her home. I don't know why she is so very sad and only wanting to hide and cry. she has boarded before and had vaccinations during her stay. Not sure what happened, but I am not satisfied.

So disappointed in this clinic. They told me one thing when booking the appointment (I went into…read morevery specific detail as to what I needed). Then confirmed and they still mislead me. After driving an hour and a half I was told they couldn't accommodate my request. Such unprofessional behavior. The misleading information is still on their website. I could never trust a business let a lone a vet with my animal after this. I do not recommend them at all.

This is an absolute no for me. They completely took advantage of the client before me. The person…read morehad to leave without the medication becuase she was told a certain amount and they charged her four times as much. I am going to report this veterinarian on his behalf. This person should not be practicing medicine or taking care of animals. Complete sham business. The office staff was also talking behind the clients back saying terrible things. Completely uncalled for. Avoid this place. The staff is just horrible.

I travelled over 4 hours to this clinic to have my doberman puppies ears cropped. The veterinarian…read moredid a wonderful crop and his ears look incredible. I showed the vet photos of ear styles I liked and he gave me exactly what I was looking for. My only complaints are that when I first arrived and was filling out my new client forms, the young man helping me was not very friendly and quite dismissive. Additionally, I paid my bill with CareCredit but the special financing was not applied as it should have been, which is quite frustrating because I would have just used a different card if I had known they weren't going to honor the special financing agreement.

I've been regularly attending classes with my dogs at SR4P for about a year and a half. Our valley…read moreis fortunate to have someone with Cassie's venerable experience in dog training. The classes are immensely rewarding for both my dogs as well as me. Additionally, SR4P is the only facility in the area I feel the safety and health of my dogs is a priority.

Caring and understanding. We had to put down our Jack Russell Terrorist while traveling through…read moreIdaho. This vet was understanding and compassionate. They even sent us a sympathy card. What a great veterinarian!

My 2026 visit there was pretty disappointing. I've been in a couple times and the whole place was…read morefairly chaotic. The vet tech that roomed us was super nice, and pretty sharp, but.. there were things missed (by the young vet) on my dog that were sooo obvious. I even pointed it out to her and she brushed it off. I was done right there. There's an old saying - "You miss more by NOT looking than by NOT knowing".

Traveling through the area called for an emergency appointment in the a.m. was there by 8:30. Had…read moreDr Stout as my vet and Dani as her vet technician. They were absolutely fabulous kind patient and wonderful very attentive. I cannot say enough good about them. Thank you for helping our puppies today Lisa and Tony Blankenship

Customer relations. Communication within staff has problems. There is a lack of empathy for…read moreclients.

Just wanted to add another comment: The gentleman who returned my husbands call inquiring about…read morescheduling an apt. stated specifically that they were NOT just holding apt slots for repeat customers, they are just booked up though end of year (7 mo), and would or could not let us schedule an apt even after the first of the year. Yet, we know for a fact that repeat customers are able to book apts 6 weeks out without any issues! Honesty & integrity? Business must be so good that lying to customers (potential or otherwise) doesn't hurt their bottom line. This review is based solely on booking experience. Seems to be a shortage of good groomers in the valley and they all seem to be booked solid as of late. We had our pups (Yorkies) groomed here once in late 2015. Thought they did a good job, and our dogs seemed happy with the experience. Tried to book again in March and was informed they were booked solid for 4 months and not taking anymore apts. They were giving preference to repeat customers and just could not schedule any more in the foreseeable future. We would have been repeat customers but I got the hint. It's now June, and my husband decided to try again and book apt. for later in the year since they are obviously busy, only to receive a call back stating that they are now booked though the end of the year??? The gentleman stated that they have, in fact, been booking new customers not just repeats but still would not book an apt for our dogs. A co-worker who booked an apt for her dog as a first time customer after our initial visit has since been back and secured yet another apt! Our pups can be a hand full, and perhaps this is the hesitation? After our initial apt., nothing had been relayed to us regarding any issues and in fact both groomer and her husband stated our dogs had done a good job, no problems at all. Obviously they can pick and chose their clientele being business owners providing such a personalized service, but to just bold face lie to us about why (for some reason) they just will not let us book an apt? Very frustrating & disappointing to say the least!

I took my Aussie in and told them .Absolutely no trimming. I told them on the phone and in person…read morewhen I took her in. I picked her up. And she had trimmed her feathers off her back end. Shaved her belly and trimmed her chest. Never again will she go there again and I will never give recommendation