Everyone was great. They made me feel very comfortable and calm during my procedure. Highly…read morerecommended.

I was very nervous going into my biopsy, but Erica (US tech), Tricia (coordinator), and Dr. Shin…read more(radiologist) made the entire experience so much easier. They explained everything clearly and took the time to answer all my questions with kindness. Erica even held my hand during the procedure, which meant so much to me. Both her and Tricia were incredibly sweet and comforting, and they even gave me a hug before I left. Dr. Shin also made me feel very comfortable in the room. They have such an amazing team dynamic. I truly wish there were more people like them in healthcare.

I had two, back-to-back MRI appointments today, pelvic and abdominal-with and without contrast…read more Upon arrival, I was warmly greeted and expeditiously checked-in by Giselle. She is gracious, friendly, and professional. Iris is the highly-experienced radiology technician I was assigned. She is very knowledgeable, courteous, quite communicative, and compassionate. I highly recommend UMI Torrance!

I was offered a 6:30 am slot and thought it was perfect to be able to make it to work after. I…read morereceived a messages saying to come 30 min early to fill out forms, sounded all normal to me. I was there at 6am only to find out the office doesn't open till 7. I was understandably frustrated. The rest of the visit went super easy and smoothly. All the techs were very kind and did their job smoothly.

I called multiple times on different days to try to make an appointment. I made an appointment…read moreonline and provided both my email and phone number but never got any confirmation. I called to try to confirm and left a voicemail but no one ever picked up or returned my call. How can a place run like this?

Dr. Kian is by far the best chiropractor I've ever had. Unlike the previous chiropractors I had…read moreseen, he took the time to teach me about biomechanics and how exactly my bad posture/stretching habits negatively affect my spine and body. He also taught me numerous exercises and stretches to prevent further back aches and injuries. His adjustments were very effective, and he always made sure that I was doing ok before proceeding with further adjustments. If you're looking for effective treatment from a chiropractor who is very friendly and truly cares about his patients, I highly recommend Dr. Kian.

Well, let me say how wonderful our experience went with PA Kyle Ramos. My mom had severe pain so we…read morewent to United Urgent Care close to her home. The office staff quickly checked us in and made my mom as comfortable as possible. PA Kyle was respectful and his bed side manner towards my 90 year old Mom was warm and caring. He patiently explained test results, prescriptions and made sure we were all set for follow ups with my mom's GP. The staff and office personnel are efficient and courteous. If you have an urgent medical need, go to United Urgent Care in Carson.

I have 3 kids and you know one is always sick or the other has an accident. I have visited here…read moreover 5 times already and never had a bad experience with them. Everyone here and I mean everyone, are always so nice and have never given me and my family a hard time. They make the process easy and make sure we're comfortable. Yes I highly recommend coming here and please be nice to the staff because you don't get good service anywhere anymore!

I've been experiencing some vision problems due to what seems to be a clogged tear duct. Before…read moreseeing an eye surgeon, they required a CT of the orbit. Most of my doctors work with Torrance Memorial so I've been to Polak Imaging many times. Pre-check in online makes the process much faster and easier once you arrive. Appointments are kept in a reasonable amount of time. Staff are predominantly friendly and efficient. The whole procedure was completed quickly and they had me out in less than an hour. Never a problem having tests done at this facility.

** Update on the bill ***…read more Recently I received a bill for a routine abdomen ultrasound and I was completely dumbfounded by the bill. This imaging facility charged $2.6k for an ultrasound service and I ended up being responsible for half of the remaining balance. Later I found out that Cedars-Sinai (Torrance Memorial is an affiliate of Cedars-Sinai) charges some of the highest rates for abdominal ultrasounds (CPT 76700) in Los Angeles County for standard PPO plans and the median negotiated prices in Los Angeles County are lower than four figures. I did send a message through their feedback portal ( http://torrancememorial.org/patientfeedback ) and honestly I was not surprised that they didn't respond even after I had left my contact information and asked to be contacted regarding this matter. I ended up calling the billing department and the staff simply said that's how it is billed & the only action they took was mailing the itemized charges. Main takeaway message - only come here if you have HMO insurance. If you have PPO insurance, get a price check on the Torrance Memorial website on price transparency ( https://www.torrancememorial.org/patients-visitors/billing-insurance/price-transparency/ ) by reviewing the machine-readable file that provides pricing information before committing to an imaging service at this facility.

My Doctor wanted me to get an MRI on my lower back ASAP because of constant low back pain. So I…read more"attempted" to schedule an MRI at Torrance Memorial Polack Imaging and was told the earliest I could get in would be about a week. So I remembered obtaining my last MRI at MRI Imaging in Torrance (now called Torrance Advanced Imaging). Telephone staff was able to get me in the next day and offered me various times that were convenient for me. Arrived the next morning at 7:30am to helpful receptionist and the MRI Tech. Was in and out in about 30 minutes. I was immediately given my MRI on a CD/DVR disc to provide to any doctor. They reminded me that the MRI is my property so any and all doctors can make copies and give the original back to me for future doctors' use. The actual Radiologist report would be available to me doctor the following day. And since I wanted a copy for my records, I dropped by the following day and they provided me with a hard copy of the Radiologist report. They accepted Medicare and my Supplemental. I could not be happier with the service and support that Torrance Advanced Imaging provides it clients/patients. Facilities are bright & clean. All staff was knowledgable, friendly and competent.

Rednet imaging also affiliated with wave imaging ,!i was treated horribly quality of care was…read moreterrible. MRI technician very poor bedside manner to safety concerns. MRI technician would not allow me to bring my cane. I assured her that I needed my cane very unstable , I mentioned to her that I was concerned that I might fall. She did not care she did not help me off the MRI machine which I almost fell. I had to grab the MRI machine. please if you ever go to this place, bring someone with you as a witness type of care I was given was horrible. My experience. I will never go to this place again. Do not recommend it. Please be very very careful. Please read the reviews prior to going..

Had an appointment today in spite I was there longer than I expected, it was a pleasant experience…read more I think the techs name was Melissa or Marissa she was the absolute nicest person and very easy to talk too. She took her time and completed the test thoroughly. The office was very clean and organized. This was my first time coming here and it won't be my last.

I had an ultrasound at the Torrance Memorial facility in El Segundo. Prior to the appointment, I…read moregot at least 2-3 calls to confirm my appointment. While I was driving there, I got a call asking if I was on my way. I confirmed I was on my way. I arrived at the facility 5 minutes late and they gave away my slot away and made me wait 30 minutes. I arrive at 9:20 for a 9:15am appointment. They said the grace period was 15 minutes prior. Really ridiculous...

Free parking lot on site;entrance is on Sepuveda, south of Marine…read more Staff are very friendly. Nice waiting room. Clean gender neutral restroom. Chilled water dispenser for patients. We arrived early for my husband's CT Scan. The waiting room only had one other patient. My husband was brought in within 10 minutes! We were driving home before the actual appointment time! Hahaha! Open long hours: 6:30am- 11pm! Wow!

I had the best experience! Appointment at 7pm and the nurse tech was so gentle and sweet! She had…read morebeen doing mammograms 15 years and it showed. Painless and fast.

I'm not sure why my doctor keeps sending me here, but if I have to return, I may seriously consider…read moreswitching doctors. I really do not want to come back. They either overbook or constantly have emergencies, because every visit takes far longer than any other clinic I've been to.

I got a pet scan at this location and it took them almost 4 weeks to send the results to the doctor…read moreand I still haven't received the results. My oncologist said they put the wrong coding and info on the PET scan. I don't trust the results and I don't know if I have to get a new PET scan. Very frustrating

There are a loooooot of walk ins here so make sure you make an appointment. The parking lot is…read moreincredibly small so be prepared to either park elsewhere and walk, or circle the tiny parking lot for a while. I personally would avoid coming here for the limited parking, there are also some homeless people who set up in a corner of the parking lot that makes this place feel unsafe in my opinion. The blood draw was not amazing, my phlebotomist didn't hold the gauze on my arm long enough and I bled out a bit more than comfort. But with an appointment I only waited maybe 10min? In and out within 30min probably.

Tiny parking lot that was completely full, with completely empty lot next door threatening tow…read moreaway. Waiting room was completely full, no empty seats, and took some time to get back. People working there were kind, clearly understaffed for the volume of the location though. Would absolutely not go for walk-ins, people were just giving up as they realized all the appointments were showing up for their times