This is the second year I have worked with Andrew Spraberry at Royalty Insurance Company, and once…read moreagain he went above and beyond. Andrew researched multiple top-rated AAA insurance companies to find the most reasonable pricing for all of my insurance needs, including my primary home, two rental properties, car, pickup, and travel trailer. By working with Andrew, I saved approximately $3,000 in 2024 and $1,017 in 2025. He has a professional yet comfortable approach and took the time to clearly explain my insurance options in detail. His recommendations allowed me to secure the maximum amount of coverage at the best possible cost among the insurance companies I was able to choose from. I highly recommend Andrew and Royalty Insurance Company to anyone looking for knowledgeable, trustworthy, and cost-effective insurance services.

Working with Bradley has been a great experience. After a frustrating time with our previous…read moreinsurance agent--who often took us for granted and didn't return our calls--it's been a refreshing change. Bradley is very knowledgeable, takes the time to clearly explain the differences between coverages, and responds to questions promptly. He's never pushy and has made us feel genuinely taken care of, which is something that feels rare these days. We're looking forward to a long-lasting relationship and to moving our other insurance needs over to Royalty Insurance.

I've worked with Jason, at "The Phoenix Insurance" for many years. I started out with a motorcycle…read morepolicy and soon after switched both my homeowner and auto policies over to him. Can't say enough good things about both Jason and "The Phoenix Insurance." Very professional, and he's always gone the extra mile for me to find the best possible coverage with the best possible rates. Highly recommend that you give him the opportunity to earn your business.

Horrible service. These people will not work without getting confidential documents from your other…read morecarriers and are extremely rude. They likely don't get reviews from people who don't write a policy with them. Don't bother reaching out to them.

Refreshing to find an energetic and helpful insurance professional, Kasie Ricart. Highly…read morerecommend. Motorcycles, boats, home and auto insurance made easy!

I can't imagine a better experience with an insurance agent. Very responsive, very helpful, very…read morepersonal. Kasie does a great job communicating information and has helped us find the best plans that make sense for our family. Ricart Insurance Agency is highly recommended - not a single complaint in 1+ years of service.

Best Auto Insurance of 2018. Payless Insurance. Payless Insurance has relatively low rates and a…read morewide variety of discounts, including some for green vehicles, which makes it our pick for the best auto insurance company OVERALL. Our view on Payless Insurance? Best Value and Best Services & Features. My Fiancé and I couldn't have been happier with Shawn and Mike as our Insurance Agent. -Gracie & Uriel Cadena

I was referred to Payless from a friend and went into their location to get more information. Both…read moreMike and Shawn are very professional and took the time to answer all my questions. I started with my personal vehicles for about 6 months and then eventually switched over all my commercial vehicles. Now I even do my boat, motorcycle, and toys with them. Never had an issue. Rates are the cheapest I've found as well. Thanks guys!

I cannot say enough good things about Alliance Insurance Agency and working with Bret!…read more He explained my coverage in a way that no insurance agent ever has before.. For the first time, I truly understood what I was paying for and WHY it mattered. Bret spent so much time making sure everything was properly covered. Through that process, I learned I had been under insured for years while actually paying more for less coverage. Finding Alliance Insurance was truly a game changer! Customer service cannot be beat, and Bret's ability to compare multiple companies and rate costs is awesome. Highly recommend!!!

Bret Byrd helped my family choose a home insurance company and plan for our new home and he did not…read moredisappoint! From the very first interaction he was personable, informative and respectful. He searched through every outlet to find us the best company and then personalized the structure of quotes to our need specific on home type and location and even was able to work numbers to ensure we have the best possible fit for our situation. If you are looking for a stellar rep thats not afraid of doing the work and then some to satisfy your needs, Bret is the guy for you! Will be sending any and everyone his way because this is how your business should be handled, with care and respect!

Ron Mathai's Office and his reps are Awesome; however, during non-business hours, it has been…read moreimpossible to reach someone who knows what to do or how to handle a claim. The person today had her on the agenda. I have worked in customer service for over 20 years, and I know right off when I am giving the run around. I refuse to wait over 40 minutes which was a total of 3 calls that no one ever answered. By this time, I am unhappy and when the rep just wants to transfer me to another dept, I SAY NOW!. This has NOTHING TO DO WITH RON MATHAI or any of his employees, because they never do this!

Great top-notch service. The owner is very personal and will…read moreget you the best most appropriate policy for your needs. Much attention to detail!

First off, I would give a ZERO star rating if I could…read more Submitted a claim 3 months ago for dental procedure performed on a dependent. "Lost" was what I was told after 2 months of no communication. This was sent via USPS. So I resubmitted via email and received electronic verification of receipt. Three weeks go by and no communication so I call for a status check. DENIED. I asked when I was notified of this as the determination was made a week ago. "You should get something in the mail." Uh Huh! I asked for the denial reason. Submitted receipt did not have some "code" that they needed. I asked why they didn't call the provider direct to verify that code. "Not our policy." Their policy is to Deny, Deny, Deny and not pay. Find another insurer, this one does not serve you.

Imagine my surprise when I searched and found that WebTPA is listed as one of the best employers…read more After receiving terrible service from them on several occasions, I can only assume this is due to the absolute lack of accountability by senior management of their employee's performance. When I say terrible service, I mean incorrectly processed claims year after year. I mean that they take months sometimes years to correct a problem that was their mistake. I mean that they refuse to see a mistake despite showing them proof from their own website. If you are an employer looking to hire out for your insurance administration, please care enough for your employees to look elsewhere. These people will drive your employees to look for jobs with better insurance plans.

NOT ENOUGH STARS. These people are great. They had me insured when no other company would touch me…read more I was in the state insurance pool and didn't have anything. I'd be in huge trouble if something happened to my house. I explained my issue with Ms. Flores, and that I was willing to forgo insurance on this and would sign a waiver of liability, and when most companies kept telling me they wouldn't do that, that I was uninsurable, The Flores' team agreed to cover on those terms. I have tried for 3 years to find an agency that would work with me, I gave up. Within minutes on the internet, I had my coverage and at a price I was shocked at. These are the people and Allstate is the company to go with.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As an Allstate Agent in Carrollton, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car, boat, and more.

I have been with Barbara for almost 2 years, I was referred to her when I got my first car and…read moreapartment. Excellent service the minute I called, and her staff made it all so simple in getting me what I needed at the moment. Just recently my mother, who's also a costumer, got into a car accident and is very grateful with the staff as well. She states they went above and beyond with the assistance in processing the claim. Highly recommend Barbara and her staff!

Consistently excellent service and friendly staff. We've been with State Farm for almost 10 years…read morenow, and Barbara Schmidt and her staff are one of the main reasons. It's as hassle-free as dealing with insurance can get. I highly recommend them!

The small crack in my windshield was starting to grow so I researched glass repair / replacement…read morecompanies. I wanted to speak with an ACTUAL person because I had specific questions that the automated numbers of OTHER places did not address. There was no getting around that, short of driving to a location to speak with someone. Finally I called my dealership and asked who they were using for windshield replacements. They told me AutoSpecs Glass in Irving. I called. A live person answered the phone. I believe her name was Hannah (please forgive me if I got that wrong). She was Very nice. Answered all my questions and set an appointment for me. Then I needed to reset the appt and she was able to get me in the very next day. The place was not that hard to get to and there was a nice seating area for me to wait. Yes, it can take a few hours - I knew that ahead of time and brought my work with me. Less than three hours later, a young man came in to talk with me about my car, what to expect and what not to do. Then, I was driving away with my brand new windshield. Also, while I was there, someone who had had window and windshield repair done on one of his fleet vehicles, came in to discuss a minor problem with a side window. Imemdiately they took care of the problem and did not charge him. Excellent customer service. And did I mention, the pricing was MUCH better than the other places closer to my home in Plano. MUCH better and yes, it's exactly the same windshiled. Especially since my stupid insurance company has a $500 deductible for windshield replacement so I was paying out of pocket.

I found AUTOSPECS through Yelp for getting my windshield replaced due to a big crack. They were…read morevery responsive, friendly, efficient, reasonably priced and took care of it the next day. Charlie came out and did the replacement, was also very friendly and efficient, and did a great job. I hope I never have a cracked windshield again, but if I do, I will definitely use AUTOSPECS.