Called Dan for our failing refrigerator. He was very responsive and fixed our problem temporarily…read more He returned quickly with replacement parts. When the refrigerator failed again rather than trying to fix the additional problem he suggested we buy a new one. Now that's honesty with a Capital H. Dan is definitely the guy to call. His prices are reasonable too.

had an appt that i took the day off from work for..no call no show...will never call them againread more

This is the first review I have ever posted. Excellent…read morecommunication, fair price, and quality service was my experience. I wish appliances were made better and lasted longer, but at least I have Rinfret's . G.S.

Once again a seamless and professional appliance service from RINFRET'S…read more 1. Service done quickly and professionally 2. Very fair price 3, Communication from Matt and Jay was much appreciated. 4. The tech, Jay is always pleasant, on time, and really good. Lucky to have RINFRET'S APPLIANCE on the Island.

I called Paul's after-hours on a Saturday and left a voice message explaining my LG fridge was not…read moreoperating. Within 5 minutes he returned my call stating he doesn't service LG refrigerators, but didn't want to leave me hanging. I was very appreciative he took the time to call so I could find a service company to help me. This is something you do not typically find in a business. Than you sir.

My oven went on the fritz a couple of days before a Christmas Eve party and after searching for…read moreappliance repair shops on the South Coast, I decided to give Paul's Appliance a call. He called me back promptly and after a brief description of the issue, he said he would come take a look the following day. When he got here, he was efficient and respectful. He quickly diagnosed the problem and informed me that he needed to order a part, but would be back to fix everything as soon as it came in. It only took a day and he was back to fix the oven. Both the oven valve and ignitor needed replacing. He installed both of the new parts in a jiffy and was done within 30 minutes. His prices are also very reasonable. If your oven is acting up and you don't want to spend the $600+ for a new one, give Paul a call! I would definitely use him again.

Scott was fantastic. We getting prepared to replace a fridge, and realized how much money we'd be…read morespending, so I explored the repair route. Scott came out, promptly, professionally, diagnosed the problem and had the fridge fixes within an hour or two of his arrival. His rates are extremely reasonable, and he saves us a whole lot of money. Highly recommend giving a call if an appliance goes down. He'll certainly be my first call in the future.

Very responsive and fair price, does a great job. Would highly recommend, clean and professional.read more

I couldn't be happier with the service Mike provided. He arrived on time, fixed the problem…read morequickly, and was a very personable gentleman to boot!! I highly recommend Roia Appliance!

Hit or miss experience with Roia appliance company. We used them twice for different issues. One…read morewas for the washing machine and the other for dishwasher. The first time, we called them because our Samsung washing machine was leaking. They found the problem and thought they'd fixed it but it still kept happening. So they came back for no additional fee and fixed another part that eventually fixed the problem. They charged 150$ for the diagnostic fee. The second time, we called them because our kitchen aid dishwasher was not working. They charged 150$ for the diagnostic fee again and said the motherboard was fried after a power surge, and that the part was unavailable for months. We called kitchen aid and had one of their contracted technicians come few weeks later. They said that something was wrong with the motor pump. They said both parts were available, and they'd have the motor pump fixed in a week's time. Only thing was we had to pay for their labor again and for the part time. So totally, we ended up spending 600$ and could've bought a new machine itself. Overall, they respond quickly and send someone out fairly soon. Sometimes they're helpful, other times not.

Response from the main office was prompt, direct, and transparent from when I initially reached…read moreout. They were clear with expectations and the quote. The technician, Carlos, was professional and patient. Before work started, he told me the price upfront so there were clear expectations. He took the time to explain the issue with the refrigerator and provided counsel on what to do in the future or what to be on the lookout for. You couldn't ask for a better service! Should there be any issues with any of my other appliances in the future, LC will be my first call.

Only use if you can adhere to their rigid schedule. If you want customer service outside a tiny…read moretiny box, find someone else. I'm sure they're great, but they dang sure won't work with you on their scheduling. It's like you're doing them a favor... just my experience...

Small issue with our Viking fridge recently, called R&P once again and immediate service and…read moreimmediate resolution....this man is fantastic at diagnosing and repairing. Convinced Rob's the best, most trustworthy and honest customer service person anywhere in NE. Thanks again Rob....appreciate all you do. Ed & Candy Albertian Hopkinton, MA

I called for an appointment regarding my cappuccino machine.Rob answered the phone and asked me…read moresome questions about my situation. He went over and above and gave me some troubleshooting ideas to try first. I am simply blown away by his willingness to help, professionalism and he even called back later to see how everything turned out. Thank you R & P Appliance Service, I would recommend you to anyone I know looking for appliance repair. Keep up the great work and thank you so much!!

I had a dryer that stopped turning and called around on a holiday to see if anyone could come out…read more I called A T Appliance and the woman who took my information was courteous and very helpful. She scheduled the tech for the same day. The tech was also friendly and fast! He not only diagnosed the problem but fixed it right then and there, at a very reasonable cost. I would definitely recommend A T Appliance to my friends and family, and will contact them in the future when needed! Great service!

Prompt, professional, and polite. Excellent service, reasonable price , had my gas stove repaired…read moreunder 200$