I really dislike Loop solely because of its owner. This guy will literally break his back lying just to sell you and your family junk. 1) He boasts to carry exclusive merchandise, when really you could buy the exact same goods at the mall or at other stores locally for a lower price. His classic rebuttal is that his goods are better quality...(again exact same goods) 2) If goods are slow moving or unpopular, he will tell you the opposite and will even go as far as to say they're limited editions...(I once heard him (Al) tell a mother that she was buying a pair of nike sb "pigeon", one of the rarest shoes in the sneaker game for her son. In fact, it was hurting him to sell it to her because they were so sough after. Loop has never sold Nike sb and this consumer would never have known that) 3) Always tells customers to support local but I don't think I've ever heard anything good about him from local store owners. I am also pretty sure that when he means "support local", he's only talking about himself and has never set foot in a local coffee shop or store. 4)The most laughable is the over-hype he puts on his sneakers, constantly telling consumers these are going to sell out FAST. You can drop in a week later and he'll probably still have your size. (my sample testing maybe small, sure but my roommate has done this 6 times and they've always had stock) I have no problem with small business charging high prices because its tough being a small business,and these small businesses compensate with great customer service/care. I have a big problem with charging high prices for cheap goods and bad customer care. I would like to tell consumers to really do their research, whether it be on selvedge denim or Air Jordan sneakers. This won't just help you make an educated decision but you will single handedly witness the lies Al throws at you constantly. P.S ask him why he doesn't carry brands like APC or Nudie jeans. It's a chuckle show and so you know, the real answer is on the web. read more

Didn't even buy anything after witnessing the owner belittle a customer (20 year old STUDENT, at that) for expressing how difficult it is to be addicted to buying nice clothing. The owner responded with "dude chill out, it's a couple pairs of sweatpants" Yes it was a couple pairs of sweatpants..Yes the bill was $450 for 3 pairs, so YES, it was an expensive trip for a STUDENT. The store definitely carries some interesting and niche brands under the same roof, but for the attitude and lack of appreciation from the owner I'd rather visit 2-3 stores and get the same products. (Albeit more than likely cheaper..Markup??) (The "EXCLUSIVE HYPE OMG BUY NOW OR NEVER FIND IT AGAIN" sales tactic also only works when the statement is true. Pushing old product, or stubborn products to sell using this tactic is not only unprofessional, but dishonest. The other employees DO NOT encompass the same morals and poor attitude as the owner, and were friendly, helpful and mindful of students and general customers alike. Overall, good store and *some* interesting finds under one roof, but I'd pay more to know I'm not supporting the industry in the wrong direction by filling this ungracious owners deep and thankless pockets. read more

Very rude and condescending employees. Constantly interrupted me and told me what I wanted was wrong. I came in knowing what I wanted. They wouldn't let me try it on and instead insisted that I try on a different cut and size (which I knew wouldn't fit). I decided to listen to them and try it, and as expected, it didn't fit. They then took it to the counter and tried to ring me up. They were surprised when I said I didn't want to buy it. Nice selection of clothes but I would never buy anything from a salesperson who treats me like an idiot. read more

I went to this store because I saw that it was one of the stores in town that sold Canada Goose jackets. The owner Al seemed very knowledgable and friendly at first, and then I told him that I was thinking of trying some jackets because I didn't know what style/color i would prefer. Al then says "are you ready to buy. Today?" And I say, "well my mom is paying for half of it so I was planning on trying on different Canada Goose jackets and then I'd call my mom to talk about it". Then he says "I don't appreciate people trying on my jackets and then buying it somewhere else. So id rather not go through the whole process of you trying on my jackets if you're not willing to buy now. Today. So go home, call your mom, and come back and when you're ready to buy and I can go through the process with you." K wait. 1) The fact that he assumed that I'd do that, made me mad. If I liked one of the jackets, why wouldn't I have gone back to buy it? The prices are consistent everywhere I'm assuming. Why would he assume that id buy it somewhere else when Loop's one of the only stores in town that has the jackets. I love supporting local shops so I was taken aback when he got so defensive 2) He doesn't take into account that I might not like the jacket. What if I didn't like the fit and decided not to buy? The forceful selling tactic made me so uncomfortable. I was angry when I left the store. His tone was very condescending because of the fact that my mom was paying for half the jacket. I'm a student and can't afford to pay for an expensive jacket, but I thought I'd ask my mom to pay for half as my Christmas present. The owner lost my business. I am never going back. It's a shame because I would have gotten my boyfriend and brothers their Christmas presents there. I thought that I was the only person that experienced this kind of customer service from the owner, but I felt the same humiliation and disgust that other people have had. I'm not one to write reviews, but I had to write about this one. read more

A unique store, but the owner was dishonest on flat out lied to customers! Waited hours outside in the cold for some limited shoes and was told that everyone in line was able to get a pair and the size they wanted. Once I got inside, I was told he didn't have the size. He only sold six pairs and turned everyone else in line away. Nice way to treat your customers! To make things worse, he actually saved a pair for someone that came when they opened. Totally screwing ppl waiting since 6am. This was the first time I'd been to the store and will def be my last. The only reason why I didn't give them a one star rating is because I still got a pair, but I'm sure everyone that was told they'd get a pair and didn't, are pissed! read more

Owner told me not to "showroom" and to buy the jeans there. Never told him I was even planning on purchasing the jeans in the first place. Customer service leaves something to be desired and a lot of their merchandise can be bought online for cheaper. read more