I visited Arnold Clark in Salford during my ongoing search to find a new car. I was originally…read moreconfused in finding out which brands were located here, as they come up on Google Maps as a Vauxhall dealer, and also list Vauxhall on their website, even though Vauxhall isn't stocked here. The nearby Arnold Clark in Stretford does have Vauxhall however, but this confusion should be addressed. The dealership is fairly large, and it is split across a large MG building, and a smaller building with FIAT. I was more interested in taking a look at the new FIAT 500 electric model, which was in the smaller building. They did appear to be understaffed, with only one staff member working, he didn't appear in the slightest interested in communicating with me, he provided very little information about the car and just left me to it, I felt like a nuisance and a bother just by speaking to him. I wasn't too impressed with the car overall, mainly down to the size, it felt comfortable to drive but the lack of space wouldn't have been suitable for my needs. I was impressed with the service at the nearby Arnold Clark dealership but was left disappointed with this one. You wouldn't think they were in a commission-based game! 2*

Do not buy from this company. Tried to lease a car on the 18th of August and because of their…read moreincompetence and their errors when processing a finance check on my credit report, they applied 47 times for check which has hugely impacted my credit score. They won't take any responsibility for it and now I am left with a bad credit score, it went from 946 to 720 and also no vehicle. When addressing this with the staff and management, their response was "well just cancel the car then" and "it's not our issue". 8 weeks later, and I am still in the same position, no vehicle and a bad credit score. Do not buy from them!

Des on the service reception is lovely!…read more Very good customer service- I brought the car in with a few queries on breaks and also thought my windscreen wipers needed replacing. He didn't want to do anything with the breaks as they don't need it for another 4 months and he also said my window wipers looked quite new, was I sure? ...I bought them cheap last year and they're pretty poop do I've got brand new ones now so I can see again, I'm sure the roads of Manchester will be happy! Also do free fitting with parts and gave my car a clean inside and out because "it's a little muddy" haha (my office is a building site atm!!!)

This is a garage you can trust. I bought an Avensis from them paying a premium for the low mileage,…read moreI have had it for some 18 months now, the mileage is genuine. At my wife's insistence I took it in for an inspection before the holiday in France. The bill was less than £2, new light bulb. I took it in recently because of a squealing sound when turning - now this could be anything as Google will confirm. Result? No charge, something about a dirt trap on the brakes that needed adjustment. I am very very suspicious about garages after my previous one which let a strut rust for 5 years until it snapped and ruined the car - they can be dishonest in so many ways. But this one definitely seems more than OK, in fact it's FINE.

I've had pretty good customer service following the purchase of a couple of new cars here…read more Every time I buy a new car I seem to be assisted by some newbie rather than an experienced salesman, although they have always been friendly enough and I consider that the deal I got was reasonable enough. The service department are always good at keeping you informed of how work is progressing and the pricing is reasonable for a main dealer.