SCAM. FlightOm Travel - who seems to be the same company as Altos Travel (and likely others) is a…read morefake travel agency. We used them to book a flight for our minor child and after the trip was cancelled they are holding out and will not refund our payment to them. I have gotten nowhere with their CS and will be reporting them to the North Carolina and New Jersey DOJ. They seen to be an outfit based in India but use a number of US-based websites/addresses to fool in customers. Buyer beware!!

SCAM! This sham places ads in various places--I found them on Google when searching for American…read moreAirlines Reservations at Seatac--and then they act like they're from American Airlines. I asked for a roundtrip ticket, paid for it, then when I went to use the roundtrip ticket, found out that it was only a one way & they pocketed the rest as a $150 "agency fee" to book my ticket. WHAT? They're not American Airlines, or any other airline. The "customer service" agent actually said "F*** Off" when I called to try to straighten it out. RUN AWAY FROM THIS PLACE.

Had high hopes for this place when putting feelers out for travel agents to help with a trip. They…read morehave been in business for a long time, and numerous locals used them back in the day, which led me to feel confident in them. However, I left feeling anything but confident after my meeting. First off, I must say that the staff are very nice. They are friendly and kind. They were never pushy or rude, which was nice. However, although this is great, I also came for a service. I had made an appointment, but it was apparent that they forgot about it when I arrived. They did not know who I was, nor did they recall where I was traveling to. They didn't even remember my name. Shortly after, they mistook me for someone else who was traveling somewhere else. Obviously, they were unprepared and had no information or materials ready for our meeting as a result. The only information about my destination I left with was that which I knew before I got there. The place is rather dated, so maybe they're behind on current methods. Who knows. The meeting, because of their lack of preparation, was largely speculation. They made some recommendations, some of which were questionable upon reviewing them and the experiences of other travelers. They also didn't meet the criteria I discussed that was important to me in accommodations. Went somewhere else and it is night and day different. 3 stars because they were truly kind.

Needed a document notarized yesterday, walked in, and was taken care of within minutes. Very easy…read moreand pleasant.

Snow Tours has provided my groups last five European ski trips with up to 38 people. I will never…read moreuse a different tour operator going in to the future. They know the properties we used by first hand knowledge. They know all the small details needed to make the transfers and the timing of the flights from all over the country. Their expertise is exceptional and without equal. My World Skiers group has enjoyed 17 trips to Europe and this was our best.

From the owner: We have skied and traveled the world and know where the best places are for skiing, adventure,…read moresightseeing, and relaxation. Let our professionals take the frustration out of planning a great ski vacation.

To say that Jen was nothing but exceptional in designing, planning and executing our Italy vacation…read morewould be an understatement. Jen carried our unique and luxury vacation from beginning to end, listening to what we wanted, providing guidance and suggestions on which two areas of Italy we wanted to focus on, and then handled all logistics in what was a very busy time of year for us and when we could not plan ourselves. Not only did she think about how we could maximize our time in between cities, but she curated our time with experiences that ranged from relaxation, cooking, and adventure, yet still somehow saved time for us to have the perfect amount of exploration on our own. Whenever we had questions, she always made time to be a thought partner, and then executed on our behalf, from helping us secure a rental car (and guiding us in road sign knowledge!), to finding a mixture of Michelin Star restaurants and neighborhood trattorias, to helping us plan out our trip so it made sense for us, without missing a minute but also saving room to relax and enjoy Italy more than we ever have before. Without Jen, we would not have had a once-in-a-lifetime trip like this one - this was luxury on a new level. Forever in debt to you Jen and your immaculate subject matter expertise on Italy and planning the beyond perfect trip! We will be back to plan more with you because you've already gotten us excited for the next vacation :).

Jenn was the absolute best to work with on planning our 2 week trip to Italy. She had great…read morerecommendations and incredible insights as well as great local connections. Jenn was so easy to work with and diligent in her communication and bookings with us, plus she made herself available while we were on our trip, checking in to ensure everything was smooth. Our trip would not have been possible without her 10 out of 10 would recommend!

I called and a rude lady answered the phone saying "who is this?" I said my name and mentioned that…read moreit's my first time using a travel agent and asked if she could explain how it works. She said that the agent will be in tomorrow from 11am to 1 and to call back. I said ok but before I do that can you please explain how it works in general. She said "ugh I can't talk right now." Not welcoming, or helpful. She could have been polite and asked to put me on hold or something but yea safe to say I'm not calling back.

Yurek Majcherczyk from Classic Travel is an expert in his field who plans group trips from Poland…read moreto Peru and around the World. I have booked 4 private tours with this company and found their services to be excellent. Margaret Majcherczyk arranged my trips to Spain, Morocco, Egypt and most recently a safari to East Africa. Classic Travel offers great services to their clients and they never disappoint.