My parents were customers of Long's for over 40 years and not once did they ever pay a tank rental fee. When my mother died in 2017 I inherited her home and I continued with Longs using her account until 2024 when I put the account in my name. In August 2025 I received a bill of 80.00 for tank rental fee for a year. I called Kohler propane in Brown City and they said they wouldn't charge me a rental fee if they installed a 120 gallon tank and I used at least 200 gallons a year. Long's never offered to swap out their 250 gallon tank for a smaller one, Peggy the office lady at Long's said that I signed the contract therefor I have to pay the fee , she is right and I paid the fee and then I promptly switched to Kohler. The people there are very professional and great to talk to unlike Peggy in Long's Yale office. In my opinion charging a tank rental fee is a sure fire way to lose customers. read more